Liberty Home Guard Reviews, Reputation, Pros & Cons in 2022

Liberty Home Guard is a relatively new home warranty provider that specializes in assisting and covering home repair and replacement issues. 

After conducting in-depth research on the company and evaluating Liberty Home Guard reviews, I compiled my findings in the following sections: 

• Company overview
• What is the LHG home warranty and how does it work
• Main features
• Plans, pricing, and contracts
• Ratings and reviews
• Alternatives
• FAQ

Liberty Home Guard Overview

Liberty Home Guard was established in 2019. Ever since it has made a name for itself by offering affordable plans for the coverage of appliances and system repairs and replacements. According to the majority of online Liberty Home Guard reviews, the process of filing a claim and having the repair done is very smooth. The few complaints said that even though the company promises to send a technician within 24 hours, they don’t always manage to do so.  

What Is Liberty Home Guard Home Warranty and How Does It Work?

Liberty Home Guard offers home warranties that cover common home systems components and appliance breakdowns. For example, if your dishwasher breaks down, all you need to do is file a claim on their website or via phone at (866) 225-7958. Their customer service is available 24/7 and the issue will be resolved in an expedient manner. 

Liberty Home Guard warranty reviews confirm that it is best for people who have just moved into a new house and don’t want to be surprised by a sudden breakdown and for people who want to ensure their home chores continue uninterrupted. 

The main features which make Liberty Home Guard home warranty so popular among US citizens are:

• It has a wide reach

Liberty Home Guard home warranties are available in 41 states across the US + Washington D. C.  

• LHG does not require a home inspection or maintenance records 

This means that your issue will be tended to right away. No need to enclose home inspection or maintenance records for review and wait to get approved. This, in my experience, is very important because it makes the repair process faster. You just need to go to their website, file a claim and you will be taken care of almost immediately. 

• You can track the service and your warranty claims

It has a very handy and sophisticated technology system that lets you track the service as well as the warranty claims instantaneously.

• The plans are tailored to your needs

LHG plans are flexible and customizable starting from less than $1 per day and building up in accordance with your needs. You can choose to cover your appliances or home systems, as well as your pool and spa, well pump, ice maker, and other optional add-ons. 

• The network of LHG certified technicians is always ready to fix the issue at the first visit

The company has about 10,000 certified technicians on board who are required to pass a very challenging 10-point vetting process. After thorough research, I’ve discovered that LHG partners with renowned contractors. Some of them are even Bona certified which shows that they certainly know their job. 

• Flexible cancellation policy and a 30-day money-back guarantee

You can cancel at any time but you are eligible for a 30-day money-back guarantee, after which you will be refunded your contract fee on a prorated basis. In addition to this, there is a 60-day workmanship guarantee.  

• A lot of discounts and bonuses

Besides the discounts on the plans, the free monthly memberships, and the free roof repairs, Liberty Home Guard saves you money by offering you discounts when buying appliances from their partners. Some of their partners are Samsung, Whirlpool, Sony, Mitsubishi, etc. 

Main Features

Aside from the above-mentioned features, Liberty Home Guard comes with a mobile app, an easy-to-use portal, and an option to choose your way of receiving claim reimbursement. The few drawbacks are not being available in every state and the inability to choose your own technician. 

Plans, Pricing, and Contracts

Liberty Home Guard plans start from less than $1 a day. However, since the plans are customizable and depend on the number of appliances and systems covered as well as the optional add-ons, the prices will vary from case to case. 

After extensive research, I discovered that the Liberty Home Guard cost of the set pre-service fee is on average around $60-$75 and the cost per year comes at approximately $599.99. 

LHG contracts are month-to-month, annual, or multi-year and the home protection plans are designed to align with your needs. The Appliance Guard is best for people who spend a lot of time at home, doing everyday chores like cooking and washing. The System Guard is best for people who want to avoid the hassle that comes with system breakdowns. The Total Home Guard is best for those who want their home repairs and replacements fully covered.

Liberty Home Guard home warranties cover breakdowns that occur due to normal wear and tear damage. This means that if your AC fan breaks because of regular use, the company will cover the replacement.

Liberty Home Guard coverage limits include breakdowns caused by misuse or natural disasters.

Ratings and Reviews

Lots of positive Liberty Home Guard reviews show that the company’s home warranty policy is indeed one of the best ones out there.

I went through a lot of Liberty Home Guard coverage reviews to help you get an insight into the company’s overall performance over the last few years.

Positive reviews of Liberty Home Guard confirm that the process of filing a claim is smooth, the company stays true to its word to cover an unlimited number of home repairs or replacements, and the technicians are certified and quick to resolve any breakdowns.

The few 1-star ratings come from Liberty Home Guard complaints mentioning pushy agents, slow service, extra fees, or coverage exceptions but these were very random and not enough to suggest a recurring problem. 

LHG’s rating on review platforms keeps improving through the years. In 2019, the company had a rating of 3.9 on Trustpilot, with 77% excellent reviews. In 2022, it has a 4.4 rating with 84% excellent reviews. The Liberty Home Guard BBB rating is A+ on the site, with almost five stars and more than 250 BBB customer reviews.

Overall, the Liberty Home Guard ratings are quite impressive, which goes to show that a lot of its customers are very happy and satisfied with their services.

Alternatives

Another common comparison is that of Liberty Home Guard vs American Home Shield. While American Home Shield requires no maintenance check, the American Home Shield vs Liberty Home Guard comparisons also makes it clear AHS’ service fees are higher. You can read the full AHS review here.

Liberty Home Guard puts in a great effort to rival its competitors. From prices to turnaround time and certified technicians, Liberty Home Guard is on par with them all, and often better, as numerous Liberty Home Guard customer reviews show. 

Final Word

Although Liberty Home Guard has been in business for only a couple of years, it has earned a well-reputed place in the home warranty industry.

Where the Product Dominates

Where the Product Falls Short

Since Liberty Home Guard plans are flexible and offer extensive coverage, Liberty Home Guard is best for new homeowners and those looking for a home warranty to cover both appliances and system repairs and replacements.