• Price: ★★★★★ 5/5
  • Ease of Use: ★★★★☆ 4/5
  • Free Custom Domain: ★★★★★ 5/5
  • SEO Tools: ★★★★☆ 4/5
  • Templates: ★★★★☆ 4/5
  • Mobile-Optimized Websites: ★★★★★ 5/5
  • Advanced Website Analytics: ★★★★★ 5/5
  • Fully Integrated e-Commerce: ★★★★☆ 4/5

2021’s Squarespace Review (Features, Plans, Add-Ons)

Fact-checked
  • Price: ★★★★★ 5/5
  • Ease of Use: ★★★★☆ 4/5
  • Free Custom Domain: ★★★★★ 5/5
  • SEO Tools: ★★★★☆ 4/5
  • Templates: ★★★★☆ 4/5
  • Mobile-Optimized Websites: ★★★★★ 5/5
  • Advanced Website Analytics: ★★★★★ 5/5
  • Fully Integrated e-Commerce: ★★★★☆ 4/5

Best For

Creatives, Bloggers, and Small Business Owners Who Want an Easy e-Commerce Solution

STRENGTHS

  • 14-day free trial
  • Customizable website design packages
  • Hosting and domain registrations included
  • 30% discount on long-term commitment plans

WEAKNESSES

  • No phone support

Squarespace is a website building platform recognized by thousands of business owners and website creators as a leader in the industry. Nearly every Squarespace review praises the website builder for its quality designs, high tech features, and many other advantages which I am going to expand on in this article. Stay tuned!

What is Squarespace and How Does it Work?

Squarespace is a website building platform that was founded by Anthony Casalena while he was studying at the University of Maryland in 2003. Since its humble beginnings, the site has launched millions of websites and employs over 1,140 talented individuals. Over the last 5 years, Squarespace was named as one of the best places to work in New York City and opened offices in Dublin and Portland.

When it comes to how the company evolved, Squarespace customer reviews on G2 rave about the beautiful templates, pointing out that this platform is especially practical for individuals and businesses with visual content. In comparison, the low rating on Trustpilot keeps reiterating the lack of phone support. This is definitely a point where Squarespace needs to improve, especially with the vast array of cost-effective virtual phone number systems

Main Features

Reading the numerous Squarespace reviews and looking at the platform itself, I selected these three as the most remarkable Squarespace features:

  • Award-winning designs

With Squarespace, users can explore a variety of designer color palettes, designs, and award-winning templates for their websites. Each and every Squarespace websites review says that all templates are modern, adjustable, and easy to customize. You can add many sections and delete blocks you don’t want. Other additional features include lists, contacts, headlines, galleries, text, videos, products, and reservations.

Compared to other website builder services that offer hundreds of templates, Squarespace offers only 60 different templates. Despite this fact, Squarespace user reviews state that the ones available are highly customizable.

  • User-friendly interface

Apart from the mesmerizing designs, Squarespace comes with a user-friendly interface that allows you to create your website in a day. It doesn’t matter if you have experience with websites, Squarespace customer reviews confirm that the ease with which you can build and manage your website with Squarespace is second only to Wix. 

  • Domains

It seems that the option to purchase a domain from Squarespace itself is a feature much liked by users. According to reviews on Squarespace, this is mainly because it makes the website building process much faster. Another advantage is that domains are usually included in the package so you get a better deal at a lower price

Now, let’s take a look at what else you get with Squarespace:

Feature Description Rating
 

Create a website

Squarespace offers an all-inclusive website design service that allows users to create a professional website, portfolio, or e-commerce store. From the signup process to domain and customization preferences, Squarespace allows you to build your website instantly and effortlessly.   

5/5

 

Domains

Squarespace gives you the option to buy a domain name or transfer an existing one. If you opt to buy a domain name, it is free for the first year if you choose the annual plan. All additional domains are priced between $20 and $70. Squarespace domains come with SSL encryption, WHOIS Privacy, a spam-free parking page, and easy DNS management.   

5/5

 

Marketing Tools

To make it in the competitive world of online marketing, website owners should invest in SEO tools. Squarespace’s built-in SEO tools help you maximize your online presence. Each Squarespace review on SEO integration features is highly positive. Its email marketing tool allows for adding images and website-to-email consistency as well as growing, managing, and engaging leads through emails.   

5/5

 

Website Analytics

As all website owners know, website analytics is crucial for understanding the purposes, drives, and habits of your customers. As one Squarespace e-commerce review said, this Squarespace feature gives information on the traffic sources, website activity, users’ geolocation, and SEO keywords that website owners can use to improve their website and content.   

5/5

 

Blogging Tools

The smart blogging features allow users to post and share stories, news, and product information in an organized and aesthetically pleasing way. Additionally, users can schedule posts for regular updates. The only unanimous complaint is about the font limitations.   

4/5

Integrations

To allow for an easier all-platform function, Squarespace allows users to integrate popular apps and tools, such as Dropbox, Zapier, Instagram, Xero, YouTube, GoogleMaps, Unsplash, and Twitter. 5/5

Mobile app

Squarespace designed a powerful app that allows mobile editing on iOS and Android. This way you can change your website or add content while you are on the move. 5/5

Commerce services

More than one Squarespace online store review praises the features that can be applied to your online store, such as merchandising, embedding videos, inventory management, labeling, scheduling, collecting leads, social media integrations, and much more.  

5/5

Ease of Use

The initial setup is quite easy. Go to the Squarespace website and choose Get Started. Then follow the steps below:

  • To start off, you need to enter information on what your site is about.

  • Add your top goals for the creation of your website. Adding this information gives the integrated AI some clues on what your site design should look like.

  • Squarespace will then suggest a few portfolio options for you to choose from as a starting point.

  • I chose Create a Multi-page Site which led me to this page:

  • After this step, you will have to select a template. Then you will need to register.

After registering, you are ready to go by including additional features and signing up for a paid plan. 

However complicated it may look, many reviews on Squarespace have confirmed that the sign-up process is much easier compared to similar site builders.

Plans, Pricing, and Contracts

All Squarespace plans are offered on a monthly or yearly basis. Users can save up to 30% when they purchase an annual plan. Payments are accepted via credit card, Paypal, and Stripe in supported countries. Users can switch between plans at any time. It’s as easy as upgrading or downgrading through your website manager.

Squarespace pricing reviews show many satisfied users who are pleased with the affordable entry-level fee for the personal plan at only $12/month. Let’s have a closer look at the different plans and pricing options that Squarespace offers.

Plan Price+Subscription

Free Custom Domain*

Features Best for
 

Personal

 

$12/m

 

Yes

SSL Security, unlimited bandwidth storage, SEO features, templates, 2 contributors, mobile-optimized websites, basic website metrics, Squarespace extensions. Solo entrepreneurs/proprietors, photographers, and other individuals
 

 

Business

 

 

$18/m

 

 

Yes

Everything from Personal + unlimited contributors, premium integrations and blocks, website analytics, promotional pop-ups and banners, gift cards, and more.  Entry-level e-commerce business owners
 

Basic Commerce

 

$26/m

 

Yes

Everything from Business + Point of Sale, customer accounts, checkout on your domain, e-commerce analytics, and more.  Upscaling business owners looking to generate more income and brand awareness
 

Advanced Commerce

 

$40/m

 

Yes

Everything from Basic Commerce + abandoned cart recovery, sell subscriptions, advanced shipping, commerce APIs, etc.  Well-established e-commerce stores looking to upgrade their website plans

Ratings and Reviews

Squarespace has a high 4.4/5 rating from 879 reviews on G2 and a low rating of 1.6/5 from 568 reviews on Trustpilot. The positive Squarespace user reviews highlight the extremely user-friendly interface, the beautiful designs, and the wide range of helpful tools for web building and content creation. The negative reviews mentioned issues with the cancellation process and the lack of autosave. 

Alternatives

Squarespace is not a solo player in the website building industry and there are a lot of good competitors to keep up with. Here’s how Squarespace compares to them:

Website builder Win Lose Best for

Squarespace vs Wix

When comparing Squarespace and Wix, Squarespace has a much better loading speed for both desktop and mobile versions than Wix does.  Wix wins the throne for the most user-friendly interface and the language choice which includes 19 languages.  Wix is best for beginners in website building

Squarespace vs WordPress

Squarespace is much simpler and easier to use than WordPress.  WordPress has a directory of over 58,000 plugins which is hard to beat by any website builder WordPress is best for businesses and individuals not limited by budget and time. 

Squarespace vs Shopify

With Squarespace, you can build an e-commerce website that is more content and design-driven but still offers a lot of e-commerce functionality. Shopify is the absolute choice when it comes to building an online store equipped with the most intuitive shopping functionalities.  Shopify is best for setting up an online store. 

In this website builder battle, each one has its own strengths and weaknesses. If you are limited by time or budget and want to build a website with a focus on content and design, then Squarespace is the best choice.

Is Squarespace Worth it?

Absolutely! Making an upfront long-term commitment will save you at least 30% on a Squarespace website building and hosting plan. Effective built-in tools like G Suite, SEO, social media integration, e-commerce features, and PayPal payments make it easy for bloggers, creatives, and small business owners to run their own e-commerce stores and profiles at a low monthly cost. On top of that, Squarespace reviews prove that clients are satisfied with their customizable templates, design features, and the overall service that Squarespace provides. 

Where Squarespace Dominates

PROS 14-day free trial
Customizable website design packages
Hosting and domain registrations included
30% discount on long-term commitment plans

Where Squarespace Falls Short

CONS No auto-save option
Issues with the cancellation process
Inconsistent customer service

FAQ

How to reach Squarespace customer support?

Users can contact specific customer care specialists from different departments (HR, PR, Tech, Security, Customer Care, or Partnerships) by visiting their contact page. Support is offered in 6 languages including German, English, Spanish, French, Italian, and Portuguese.

How to cancel Squarespace?

There are two ways you can cancel a Squarespace subscription. Here are your possibilities:

And in case you only need to cancel your domain, here is how to do it.

How to publish a Squarespace website?

Although this is not a standout feature in this review about Squarespace, it is worth mentioning that on Squarespace you can control your site visibility with the Site Availability function. Whether you want to publish it or hide it, you can control who sees your Squarespace website.

How to transfer a domain to Squarespace?

Before you can transfer your domain to Squarespace you need to consider whether you are transferring a domain to a trial site, a paid site, or you still don’t have a site (in which case you can still start with a domain transfer). Nearly every Squarespace review about domain transfers says that you will find the answer to your specific domain transfer questions in the Squarespace domain transfer guide and domain transfers FAQ

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