• Product Selection: ★★★★★ 5/5
  • Usability: ★★★★★ 5/5
  • Delivery & Shipping: ★★★☆☆ 3/5
  • Customer Support: ★★★★★ 5/5
  • Customer Satisfaction: ★★★★★ 5/5

2022 Honest ManoMano Review

Fact-checked
  • Product Selection: ★★★★★ 5/5
  • Usability: ★★★★★ 5/5
  • Delivery & Shipping: ★★★☆☆ 3/5
  • Customer Support: ★★★★★ 5/5
  • Customer Satisfaction: ★★★★★ 5/5

Best For

DIY enthusiasts

STRENGTHS

  • Excellent product range
  • Easy to use and navigate
  • Secure payments

WEAKNESSES

  • Some delayed deliveries

It may seem strange to put DIY and online shopping in the same basket, but ManoMano does exactly that, and with great success! If you’re confused about what we mean by this, read our ManoMano reviews of the different aspects of this online marketplace to see how this company has pioneered a new way of shopping.

If you’re a DIY enthusiast, an avid gardener, or interested in crafts and decorations, don’t go anywhere—you’ll certainly find this review useful.

What Is ManoMano and How Does It Work?

ManoMano is an e-commerce platform offering various products and services, but with a strong emphasis on gardening and DIY products. However, ManoMano isn’t your regular online shopping platform, as this DIY marketplace puts buyers in contact with e-merchants, meaning customers can choose from a variety of different brands when shopping for home improvement tools.

The ManoMano shopping experience is seamless—all one needs to do is head to the website and start browsing the many product categories at the best available prices. Customers can even place an order without creating an account just by entering an email address to receive the confirmation email and track the order.

Who Owns ManoMano?

ManoMano is a French company founded in 2013 by two co-workers, Philippe de Chanville and Christian Raisson. Prior to founding the company, they were both business executives, and they used this experience to develop the ManoMano business model. They’ve had great success not only in France but in other European countries too, including the UK.

ManoMano Main Offers

ManoMano has a great selection of products from third-party retailers, neatly organised into separate categories. In the following sections, we’ll take a look at the most prominent ManoMano categories and tell you what you can hope to find there!

Garden and Outdoor

ManoMano reviews by UK buyers confirm our suspicions—the ‘Garden and Outdoor’ category is one of customers’ favourites. In this category, users can shop for garden furniture, swimming pools, different garden buildings, BBQs and other outdoor cooking appliances, but also plants and flowers. There’s much more to this category—the offer is too extensive to list in full, so you can rest assured you’ll find everything you need for your outdoor space at ManoMano Garden and Outdoor.

Tools

As we said, ManoMano is renowned as a DIY marketplace, so the ‘Tools’ category is of utmost importance. And we weren’t disappointed looking at this section for this ManoMano review, as it offers both hand and power tools, but also specialist tools and some heavier machinery. In this category, you can also find car accessories, from spare parts to interior accessories.

Home and Living

The ‘Home and Living’ category is filled with furniture for all areas of the home—the dining and living room, bedroom and hallway, and nursery furniture as well. You can also get bedding, soft furnishings, and home decor.

Bathroom

The ‘Bathroom’ section at ManoMano has absolutely everything you may wish for in your bathroom. Besides bathroom furniture, showers, and accessories, you can also get more luxurious items such as hot tubs and saunas.

Heating and Plumbing

Many of the ManoMano UK reviews praise the ‘Heating and Plumbing’ section for its usefulness—here, you can buy electric heaters and radiators, boilers, stoves and fireplaces, as well as plumbing supplies (pipes and fitting, taps, and much more).

Lighting

Lighting is an essential addition to every home, and ManoMano knows this. On the platform, you can find many indoor and outdoor lighting fixtures, many different types of lightbulbs, and even portable lights such as lanterns and head torches.

Electrical

In the ‘Electrical’ category, there are various security and home automation systems, circuit protection necessities, cables, switches and sockets, and other electrical gadgets. So, if you want to DIY your electrical installation, you can get everything you need at ManoMano.

However, if you’re buying a house, you should inquire about the installation, as this is one of the essential questions you need to ask when looking at a house.

Floor Tiles and Flooring

Reviews of ManoMano talk about the ‘Flooring’ category as another useful addition for anyone who wants to DIY a large portion of their home. Besides tiles, there’s concrete, wood, and laminate flooring, but you can also choose from the good selection of carpets and rugs.

Animal Care

Although often overlooked, the ‘Animal care’ category is just as well-stocked as the rest of them. If you’re a pet owner, you can find everything your pet might need. Cats and dogs are prominently featured, so you can buy food for them, but also clothing, toys, and accessories. You can purchase fish tanks or bird cages, and also get farming supplies and beekeeping equipment!

Kitchen

Want to redecorate your kitchen? No problem! For this review of ManoMano, we looked at the ‘Kitchen’ category and discovered you can get absolutely you need for redecorating your kitchen—cabinets, sinks, taps, or even a whole fitted kitchen, as well as various accessories such as kitchenware, bins, rugs, and even cleaning supplies.

Hardware

At ManoMano, you can find different types of hardware—furniture, door and window hardware, locks and other security additions, screws, nails, and many other fixings. There’s also outdoor hardware and spare parts for various appliances.

Electrical Appliances

Ovens, dishwashers, freezers, and other large electrical appliances can be bought from the ‘Electrical Appliances’ section at ManoMano. However, there are small appliances too, so if you need a coffee machine or toaster, you can get it here too.

Construction and Building Materials

ManoMano reviews focus heavily on the products sold in the ‘Construction and Building’ category. Here, you can find any building material—concrete, timber, bricks, but also roofing and guttering solutions, workwear, and many other construction tools and materials. If you want to save for a house, consider doing most of the repairs yourself, so you can put everything you have into buying the property and fixing it up yourself.

Paint and Cleaners

The last category of products at ManoMano is the ‘Paint and Cleaners’ section. As its name suggests, this category includes different types of indoor and outdoor paint, painting tools, wallpaper, moulding, and cleaning supplies and treatments. If repainting your house or flat or apartment has been long overdue, you can find everything you need to do it yourself at ManoMano.

Ease of Use

Many of the reviews about ManoMano praise the website’s interface for its design and usability. As you already know, everything is neatly organised in categories that you can seamlessly navigate between. And if you know exactly what you need, there’s a search bar where you can type in the name of the product and be taken straight to it!

ManoMano Categories

There’s also a ManoMano blog where DIY experts share tips and provide advice on how to complete DIY projects.

What’s more, the ordering process is very simple and payments are secure—once you input your details (name, email, delivery address), you can choose one of the four payment methods—Visa, MasterCard, PayPal, or Klarna.

Delivery & Shipping

When it comes to deliveries, you may want to know where is ManoMano based in the UK and where does it ship from. You may be surprised to learn ManoMano doesn’t operate from a UK location, as it’s headquartered in France, with another location in Barcelona, Spain. There’s a logistics warehouse in Tarragona, from where most orders are dispatched.

ManoMano delivers to most UK locations, and customers can choose between two delivery methods—home and express. The shipping costs for express deliveries are higher, and costs can also be higher if you’re ordering a lot of items or the order is bulkier.

Customer Support

As a reputable e-commerce platform, ManoMano offers several ways of contacting the customer support team. Although reviews on ManoMano praise the quick response and the friendly attitude of the customer care representatives, we decided to take a look for ourselves.

When contacting ManoMano with any questions, you can submit a request with your query and await a response, which shouldn’t take more than 48 hours. However, do this only after you’ve consulted the comprehensive FAQs section, as it already provides a lot of the answers.

In addition to this, you can reach out to the support team via Live Chat or call them at 01778 610 114, whatever method works for you!

Customer Satisfaction

At this point, you know who are ManoMano and what they’re selling, so it’s only natural to wonder what customers think about them. After reading through countless online customer reviews, we noticed the majority of them are positive. The competitive prices, the ease of ordering, the frequent deals and promotional offers, and the excellent customer service are just some of the things highly praised by customers. However, there are some complaints about the prolonged delivery periods, but ManoMano makes sure to address them in a timely fashion.

Alternatives

As we provide alternative solutions for all the products and services we review, we also made a selection of three ManoMano alternatives—Aosom, Homebase, and HomeDone—and compared the four services in the table below. Take a peek!

ManoMano Aosom Homebase HomeDone
Win Huge range of DIY products Great product selection Affordable products Superb customer service
Lose Delayed deliveries Unresponsive customer support Hard-to-navigate platform Lower-quality products
Best for Gardening and home improvement Free shipping DIY tools  Affordable shopping

ManoMano is the best choice for those constantly working on DIY projects, as they can easily acquire any tool or material they need for their projects through ManoMano.

In case you’re purchasing a London house (or anywhere in the UK, for that matter) in need of repairs, you can get everything you need at ManoMano!

Bottom Line: Is ManoMano Legit?

ManoMano has been successfully operating for the past 9 years, in which time it has expanded its operations to cater to several European countries.

Reliable and responsive, putting customer care above all else, ManoMano is a legitimate online marketplace with anything you might need or want for your home. When in need, visit ManoMano—you won’t regret it!

FAQ

Is ManoMano a reputable site?

The ManoMano platform has been operating for years without any issues, and there are many positive reviews of this platform to prove it’s reputable.

Is ManoMano a UK company?

ManoMano is a French company, but it operates in the UK and several other European countries—Belgium, Spain, Italy, and Germany.

How long does ManoMano delivery take?

Some ManoMano deliveries can be expedited in 24 hours,while others can take up to a week. You can always track your order on the ManoMano platform using the details you received in your order confirmation email.

Where is ManoMano based?

The ManoMano headquarters is located in Paris, France. However, there’s another ManoMano location in Barcelona, Spain, as well as a warehouse in Tarragona, Spain.

How do I contact ManoMano?

There are several ways of contacting the ManoMano customer support: filling out a contact form, Live Chat, or via telephone. ManoMano reviews note customer support is responsive and helpful.

ABOUT AUTHOR

As challenging as she looks, Kristina loves to question things. Her analytical skills give us a fresh look at markets, products and services and her experience as a real estate agent keeps our related topics up to par.