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2020’s TruthFinder Reviews: Services, Fees, Alternatives

Editor Rating
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Strengths

  • Unlimited reports with membership
  • Mobile app available for iOS and Android
  • Contact information included in the reports

Weaknesses

  • No trial period
  • Lengthy cancellation process

Breakdown

Years In Business

5 Years

BBB Rating

A+

Starting Fee

None

Renewal Policy

Automatic

Subscription Model

Monthly Or Bimonthly

Customer Support

Phone

TruthFinder is one of the up-and-coming competitors on the online background checks market in 2020. The company was launched in 2015 and has since been featured on a variety of sites from Bustle to CNET.

Its background check service helps you to connect with old friends, find out more about an online seller, and more. 

What is covered in this review:

  • Types of background checks available
  • Overview of TruthFinder reviews
  • Plans and pricing
  • Pros and cons
  • Ease of use 
  • FAQ

The Highlights

  • Mobile app for iOS and Android
  • Reverse phone lookup
  • Privacy guarantee

Before we get into further detail, suffice it to say that TruthFinder is best for finding out personal and contact information.

Types of Background Checks Offered By TruthFinder

Conveniently, you only need a person’s first and last name to get access to detailed background reports. But what if you don’t know either?

In that case, you can resort to one of the site’s most popular features, which is the reverse phone lookup. With this, you can search the public records using only a phone number. This is incredibly useful if you want to find out who the mysterious person is who has been calling you or leaving you messages.

But that’s not all. You can perform the said searches with an email address as well as a physical address.

As far as online background investigations go, TruthFinder’s database is pretty comprehensive. What you find, of course, depends on what is available in the public records. But typically you can find out the following information and more:

  • You can find personal information that includes a person’s marital status and even information about their relatives and acquaintances.
  • Check where a person got his education as well as where they are employed.
  • Check a person’s military records.
  • Significantly, you can search for criminal records, warrants, and even for information about sex offenders.
  • You can find out a range of professional and financial information like bankruptcies, tax liens, and business affiliations. Moreover, you can also find out about any intellectual property assets owned by the person.
  • Take a look at all the social media profiles connected to the person you are looking for.
  • Check whether they have owned or currently own any vehicles.

TruthFinder doesn’t distinguish between a people search and a background check. Instead, they provide background check reports that supply all the known information about an individual.

Keep in mind that TruthFinder is not a consumer reporting agency and is not compliant with FCRA law. Simply put, this means you can only use its people search tool to find information that you will use for personal or safety purposes.

You can’t use it to screen future employees or tenants. But you can find out more about your friends and family, your favorite celebrities, online sellers, and even your own online reputation.

What Is TruthFinder Background Service Best For?

The service can be handy if you want to reconnect with old acquaintances or determine if a person or company is trustworthy.

Plans & Pricing

All of TruthFinders’ people search tools are available through subscription plans and are relatively affordable. But TruthFinder consumer reviews often complain about the fact that they have no once-off report options.

Plan Reverse Phone Lookup Background Reports Pricing Model
Phone number lookup plan Unlimited number of phone lookups No $4.99 per month on a recurring subscription
One-month membership Unlimited Unlimited $27.78 per month on a recurring subscription
Two- month membership Unlimited Unlimited $23.02 per month on a recurring subscription

The background check process takes only several minutes and if you prefer to download the report in PDF, you can do that for an additional $2 per report.

How to Perform A Background Check With TruthFinder?

Thankfully, both TruthFinder’s website and mobile app are incredibly user-friendly. The navigation is straightforward, and you certainly don’t need to be a tech geek to find your way around.

And don’t worry if you get stuck! Their blog and FAQ’s have detailed guides on how to run a background check from start to finish.

Performing a background check is as easy as 1-2-3:

  1. Fill in all the information that you have about the person
  2. Click the Search button
  3. Browse the available results until you find the right one

If you haven’t signed up for the service yet, the search will redirect you to the subscription page.

Pros & Cons

Unlimited reports with membership

Mobile app available for iOS and Android

Contact information included in the reports

No trial period

Lengthy cancellation process

Reviews & Online Reputation 

To get a full overview of TruthFinder, we considered the full range of TruthFinder reviews. The company has an A+ rating on BBB. Although the service has more than 40 five-star reviews on the site, their overall score is around two stars.

The picture is far more positive on Trustpilot. Here their overall rating is 4.3. This is not surprising, as 64% of the 875 reviews here give them five stars.

Reviews of TruthFinder services often mention its comprehensive guidelines on how you can use the information you find. Above all, TruthFinder consumer reviews praise them for the accuracy and depth of the supplied information.

On the downside, people sometimes complain that they have not been aware that the subscription to the plan would be automatically renewed. In addition to this, people often aren’t happy with the cancellation process.

According to some legit TruthFinder reviews, the opt-out process took longer than they expected. As a result, many people continued being charged fees after they had wanted to cancel.

To its credit, the service has made an effort to respond to most negative comments on BBB.

TruthFinder Alternatives

Two of TruthFinder’s main competitors in 2020 are Better Future and Spokeo.

One definite advantage of Better Future is that they provide free background checks, whereas all of TruthFinder’s services are only accessible through paid subscriptions. Aside from this, they have a business plan that can be used for employee screening.

Their databases are often more limited though.

Spokeo, unlike TruthFinder, also offers a free people search tool. But you can only access basic information through the free option. If you want to find out more, you will need to use their paid services. 

To Wrap Up

Gone are the days of waiting weeks or even months for the results of a background check. TruthFinder can get you a report in a matter of minutes. Now you no longer have to be left wondering about people’s backgrounds. 

Criminal records, contact information, and education details are just some of the particulars the background reports include.

You will benefit the most from the site if you want to find out how to contact a specific person or learn more about their circumstances. Users are prohibited from using the reports for any purposes governed by the FCRA, which means it’s not suitable for screening employees or tenants, for example.

TruthFinder’s biggest advantage is the accuracy of their background checks, which typically provide up-to-date details, including contact information.

Editor Rating
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FAQ

Are TruthFinder background checks legal?

So, is TruthFinder legit? Yes, TruthFinder’s background investigation process is both legal and legit. The information they reveal is all taken from public records.

Is TruthFinder free?

No, TruthFinder charges a monthly fee between $26 and $30 per month. The service doesn’t have any free trials.

Is TruthFinder anonymous?

With TruthFinder, you can rest assured that your search remains anonymous. No one will be notified or can find out that you’ve been looking them up.

Is TruthFinder accurate? How often is it updated?

Overall, TruthFinder’s results are accurate and up-to-date, especially when it comes to contact details like phone numbers and email addresses. Unfortunately, background screening services will never be 100% accurate as they rely on information that is found in publicly available records. This means the data can be inaccurate since it only gets updated when the information available publicly is updated.

How can I reach customer service?

You can reach TruthFinder’s customer service through their phone support line (800) 699-8081. Support is available seven days a week from 5:00 a.m. to 10:00 p.m. PST, and 8:00 a.m.-1:00 a.m. EST. TruthFinder reviews often point out that the phone lines can be pretty busy. In that case, you can also email them at help@truthfinder.com. The background check service also has a detailed FAQ page on their site where you can find help on issues like changing passwords.

Can I use the background check for hiring employees or screening tenants?

No, TruthFinder is not a consumer reporting agency. Therefore, you are not allowed to use the reports for any purpose governed by the Fair Credit Reporting Act (FCRA), such as screening employees, tenants, and professional services.