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Trunk Club Reviews In 2020: Services| Pros & Cons| Guide

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Strengths

  • Offering Nordstrom brands & sales prices
  • Up-front styling fee waived for Nordstrom cardholders
  • 10 days to decide if you wish to purchase the products
  • Interact with a stylist through email, phone calls, Trunk Club app

Weaknesses

  • No incentives or discounts offered by the service
  • Trunk is canceled if you fail to preview it within the first 48 hours

Breakdown

Styling Fee

$25

Shipping

Free

Membership

Yes

Track Order

Yes (Via Email, App)

Free Trial

No

Customer Service

Live Chat, Email, Phone

Trunk Club is a tailored clothing service owned by Nordstrom that was started in 2009 and is based in Chicago, Illinois. The service offers top Nordstrom brands in a diverse variety of sizes and styles

It works as a wholesaler where the products are sold at retail cost rather than through subscription models. The main aim of this clothing service is to be the ultimate innovator at the home try-on model within the clothing industry. The following Trunk Club reviews will give you a better idea about how this service works.

How Much Do Trunk Club Services Cost?

According to the reviews that discuss Trunk Club prices, there is no signing fee. However, each trunk comes with a $25 styling fee, which is non-refundable. Shipping is free in all 50 states. 

As far as the products’ prices are concerned, the price range starts from $50 and goes up to $300 per item.

The service also offers price matching, which, according to any Trunk Club cost review, allows clients to match Nordstrom prices on their clothing within 14 days of purchase.

Saving Opportunities 

Trunk Club offers a referral program in which you get a $50 credit if someone you know joins the Nordstrom Trunk Club through your referral link and buys items worth at least $50. The credits are automatically applied to your next purchase with Trunk Club, which is a great saving opportunity!

There’s also free shipping, which is another way to save a few bucks.

Shipping and Packaging

Trunk Club offers free shipping and returns in all 50 states. On average, it takes 7-10 business days for your trunk to reach your doorstep.

You are given 48 hours to confirm the order before it is all ready to ship. Once it is shipped, you can expect your trunk to arrive within 2-6 days.

How Trunk Club Works

This personal styling service initially only catered to men that are big on style and fashion but don’t have the time or energy to go shopping. In 2015, Trunk Club also added a clothing service for women.

A simple Trunk Club review will show you that it basically works through a relationship between the customer and the stylist.

You first need to make a profile on the main website where you are asked about your preferences, budget, style, and other relevant details. All the information is acquired through a comprehensive Style Quiz, which helps the styling team at Trunk Club to get to know your style and aspirations better. You are then matched with a stylist that curates a tailored trunk for you. Trunk Club stylist reviews have been great, so you know you are in good hands!

Through the ‘Request a Trunk’ option, you tell the team what you are looking for. The clearer the details you give them, the better they will be able to provide you with a personalized experience.

You are charged a $25 styling fee, but if you are a Nordstrom cardmember, the fee will be waived. Your stylist then creates a customized trunk for you. They will send you a preview of the products in your trunk before it is shipped to your address. This gives you a chance to remove anything that you don’t like and replace it with other items.

How much is the cost of a typical Trunk Club box? Well, the prices typically range from $50 – $300 per item in the trunk. But the best part is that you only pay for the things that you decide to keep. You don’t even have to buy the entire trunk and are only charged after the service receives your returns.

Manage Your Subscription

Since this isn’t a subscription service, there are no hidden fees of any kind. It works on a schedule basis, be it monthly or quarterly, whichever you prefer.

You can also return your trunk if you don’t like the items within 5 days after it’s shipped to your address.

If you’re not happy with your subscription, you might be wondering how to cancel the Trunk Club services. If you wish to cancel your account, all you need to do is visit the support page and click on the option, ‘I want to deactivate my account.’

Customer Service

You will find quite a detailed and comprehensive FAQ section on the site that covers all aspects of the service and addresses all the commonly asked questions.

Additionally, you can contact the service via message, email, and chat.

Pros & Cons

All Trunk Club brands and products are from Nordstrom, so you get to benefit from the Nordstrom sales prices.

If you are a Nordstrom cardholder, your up-front styling fee is waived.

You get to work closely with a stylist through email, phone calls, or the Trunk Club app.

The service gives you 10 days to decide whether you’re happy with the products and wish to purchase them.

There are no incentives or discounts offered by the service.

Your trunk is canceled if you fail to preview it within the first 48 hours.

They ask a lot of questions, which can be quite annoying for some customers.

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Trunk Club Reviews and Testimonials

There are numerous Trunk Club clothing reviews online given by their customers, some good and some bad.

According to Trunk Club customer reviews, the majority of them find the prices quite reasonable. They also love how they can communicate with the stylist through email or text in order to convey their styling requirements. 

One thing that does bother many customers is that the stylist isn’t available all the time, which means they have to wait in order to get a response. 

Here are some popular websites containing Trunk Club reviews and ratings:

  • 4 out of 5 stars on Influenster (22 reviews)
  • 3 out of 5 stars on ConsumerAffairs (32 votes and 2,418,908 verified reviews)

How Does It Compare – Trunk Club Alternatives 

There are two major Trunk Club competitors: Stitch Fix and Wantable. This obviously led to numerous comparisons done by customers, creating some detailed Trunk Club reviews to help others.

In terms of Trunk Club vs Wantable, the latter includes only 5-7 items in each box, whereas the former allows between 12-15 per trunk. This limits your options somewhat in Wantable’s case, while Trunk Club offers more variety.

When comparing Trunk Club vs Stitch Fix, the styling fee for Trunk Club is $25, and it is only $20 for Stitch Fix. However, Trunk Club allows 12 – 15 items on average per trunk, whereas Stitch Fix only allows 5 items in total in each of their boxes. Furthermore, the try-on period for Trunk Club is 10 days, while it is only 3 days for Stitch Fix.

Is Trunk Club Worth It?

Are the clothes Trunk Club offers of good quality? Yes, they are, as numerous Trunk Club reviews will tell you.

Nordstrom and Trunk Club reviews highlight the fact that many customers are quite happy and satisfied with the service. Of course, it does have its fair share of pros and cons, and you will also find bad reviews of Trunk Club, but the benefits greatly outweigh the downsides.

Trunk Club reviews reveal that this personalized clothing service is quite liked among online shoppers, both men and women. The fact that Nordstrom owns Trunk Club further adds to its reputation. Trunk Club outfits reviews attest to the quality of the clothes and other accessories.

One unique factor about Trunk Club is that it also offers alterations at all Nordstrom stores, which means you can easily get your clothes fitted according to your size.

Another thing to note is their reward program that gives customers access to fashion, experiences, and exclusive services. It is called the Nordy Club, where members can earn points that can later be redeemed at Nordstrom stores or online at Trunk Club.

There are also numerous Trunk Club gift cards reviews, which show that customers are excited at the prospect of giving gift cards to loved ones.

In a nutshell, Trunk Club reviews show that this personalized clothing service is really worth your while. At the end of the day, if you aren’t satisfied, you can stop purchasing from them at any point since it isn’t a subscription service and it comes with no strings attached. But the way things stand, it’s more than likely that you might just end up falling in love with this service, which brings fashion right to your doorstep!

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