2020’s TotalProtect Home Warranty Reviews, Ratings & Details
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To keep our website running, we partner up with some of the companies featured in our reviews. This means that Review42.com may receive compensation from the companies we review when you sign up for a service or purchase a product using one of our links, at no cost to you. Our goal is to test, evaluate and spread the word about solutions that work. Therefore, the expressed opinions in this article are independent and unbiased. Please read our disclosure for more info.
Strengths
- Offers services nationwide
- Plans start at $1 or less
- 180-day workmanship guarantees
Weaknesses
- Only one day to submit the claim
- Service fees can be high
Breakdown
SERVICE FEE
$150
DEDUCTIBLE
$500
REPAIR GUARANTEE
180 Days
BBB ACCREDITATION
B+
CANCELLATION FEE
$25
HOME INSPECTION
Not Needed
TotalProtect home warranty is a company offering home maintenance and protection services. It is now owned by Cinch. TotalProtect Home Warranty reviews shed light on all the vital details of home management and home warranty coverage that they offer. Their main goal is to make it simple for homeowners to find protection for their home systems at prices they can afford.
TotalProtect home warranty consumer reviews show that they are a dedicated team that helps homeowners with solutions for easier home repairs via:
- a vast network of service experts
- workmanship guarantees
- modern tools
If you find it too expensive to address wear and tear damage around the house, you should definitely keep an eye out for TotalProtect Home Warranty ratings and reviews.
TotalProtect Home Warranty Breakdown
| Feature/Benefit | Details |
| States Served | Nationwide |
| TotalProtect Home Warranty Cost |
Appliances ($34.99) Built-in Systems ($39.99) Complete Home ($49.99) |
| Service Fees | $150 |
| Waiting period to start coverage | 30 days |
| Deductible | $500 |
| Turnaround Claim Process Time | None |
| Repair guarantee | 180 days |
| Customer Service Availability | 24/7 |
| BBB Accreditation | B+ Rating |
| Cancellation Policy | Pay as you go |
| Cancellation Fee | $25 |
| Home Inspection or Maintenance Records Required | Not needed |
| Caps | On some items |
| Renewal Fee | Same as plan fee |
TotalProtect Home Warranty Details
How does the claim process work, what is covered with your plan and what additional benefits you get? Let’s find out.
Coverage
After purchasing a plan, you will have to wait 30 days for the coverage to apply.
The warranty plans cover failures that occur due to accidental mechanical damage that comes from routine use. This pertains to any normal wear and tear damage, including any home systems components, such as switches, knobs, handles, and motors.
TotalProtect Warranty coverage reviews show that non-mechanical parts aren’t covered under the warranty plan: walls, doors, windows, and roof. The plan also doesn’t cover any items that were improperly repaired by someone else or badly installed, to begin with.
Some items do come with a cap on the maximum the plan pays for replacements and repairs. The maximum amounts per item vary, but sometimes it can be a total cap on all items.
Additional Benefits
The Homeowners Insurance Deductible Reimbursement offered under the Complete Home Plan is an added benefit that homeowners will find quite useful.
TotalProtect also has a Premier Upgrade Package that you can choose as an add-on, which gives you additional benefits for fees and covered claims. The duct, disposal of equipment, electrical modifications, permits, plumbing, code upgrades, and much more. It also provides $500 or $1,000 towards non-covered charges too.
Claims
If something breaks down, you can request service online via:
- My Account
- Alexa
- Home Service Manager
- Customer Service Team
You can claim a home warranty service request as often as you like for covered items until you reach the maximum cap.
When you make warranty claims, verified TotalProtect Home Warranty reviews show that experienced technicians show up for the selection and screening process. They are checked for licenses and come with active liability insurance.
Technicians are also rated based on customer feedback.
Pricing & Plans
TotalProtect Home Warranty offers three plans to homeowners.
- The Appliances Plan is the most affordable out of all the plans
- Built-In System Plan offers moderate coverage
- Complete Home Plan offers the highest level of coverage and the best value for money.
The Complete Home Plan offers everything included in both other plans, giving you quite comprehensive protection. The latest TotalProtect Home Warranty reviews show that it even comes with Homeowners Insurance Deductible Reimbursement, allowing you to reimburse up to $500.
Within the plans, you still have to pay a basic service fee of $150.
Homeowners can also get discounts offered by Total Protect when buying home systems. The items repair agreement and maintenance schedule ensures that you won’t have any broken-down systems at home.
Every plan comes with some standard benefits:
- They offer a 180-day workmanship guarantee. This ensures that if systems or appliances break down after 180 days of covered repairs, TotalProtect Home Warranty will fix them again without any additional charges.
- You also receive protection for pre-existing conditions, meaning you don’t have to pay for repairs done because of problems you didn’t know about.
- Corrosion and rust coverage ensures that your request will not be denied due to this type of damage.
- You can use the new appliance discount on any new major appliances you purchase.
- Any HVAC systems or refrigerator filter changes will receive $25 under the plans.
- You will also get a free sensor to help you detect water leaks.
|
Appliance Plan |
Built-In System Plan |
Complete Home Plan |
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Systems/Appliances covered |
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Exclusions/ Limitations |
Non-Mechanical Items |
Non-Mechanical Items |
Non-Mechanical Items |
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Add-ons/Additional coverage |
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Customer Service
The customer service team is ready to assist you 24/7 at (844) 324-5688. Some TotalProtect Warranty complaints show that their team can be quite slow at times. These complaints have drastically reduced since Cinch took over TotalProtect Home Warranty.
Pros & Cons
Offers services nationwide
Comes with 180-day workmanship guarantees
Home systems and appliances have no maximum amount cap
Plans start at $1 or less
Only one day to submit the claim
Service fees can be high
Negative reviews for TotalProtect Home Warranty mention delay in repairs
TotalProtect Home Warranty Reputation Reviews
| Website | Number of Reviews | Score |
| TotalProtect Home Warranty Yelp Reviews | 253 | 1.2 |
| TotalProtect Home Warranty Google Reviews | 787 | 0.4 |
| Ripoff Report Reviews | 46 | 2.4 |
| YSCAM | 9 | 2.4 |
| My3Cents | 121 | 2.2 |
As you can see, the TotalProtect Warranty ratings are rather low. There have been a lot of complaints about TotalProtect Home Warranty. Their services have improved since Cinch has taken over, which has resulted in a significant reduction of complaints.
TatalProtect Alternatives
Let’s look at some of the best home warranty alternatives that you can choose from:
- First American Home Warranty: They have comprehensive plans that offer homeowners the chance to cover any warranty claims under the items repair agreement.
- Amazon Home Warranty: The maintenance agreement in case of occurring item breaks covers repair and replacement under Amazon’s home warranty policy.
To Wrap Up
TotalProtect Home Warranty reviews show that customers appreciate the comprehensive coverage for their homes.
The home warranty service contracts ensure that they can receive repair services at reasonable prices.
Most home insurance plans do not cover damage to appliances, making TotalProtect stand out with its Appliances Plan.
FAQ
Are there limits on repairs with TotalProtect Warranty?
Non-mechanical items aren't covered in the warranty. You also have to keep the caps on service requests in mind.
Is a home inspection required by TotalProtect Warranty?
TotalProtect Home Warranty reviews show that a home inspection is not required.
Is there a repair guarantee with TotalProtect Warranty?
There is a 180-day repair guarantee. If any appliance breaks down within 180 days of TotalProtect technicians repairing it, you will get a full repair without additional costs.