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2020’s TotalProtect Home Warranty Reviews, Ratings & Details

TotalProtect home warranty reviews
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Strengths

  • Offers services nationwide
  • Plans start at $1 or less
  • 180-day workmanship guarantees

Weaknesses

  • Only one day to submit the claim
  • Service fees can be high

Breakdown

SERVICE FEE

$150

DEDUCTIBLE

$500

REPAIR GUARANTEE

180 Days

BBB ACCREDITATION

B+

CANCELLATION FEE

$25

HOME INSPECTION

Not Needed

TotalProtect home warranty is a company offering home maintenance and protection services. It is now owned by Cinch. TotalProtect Home Warranty reviews shed light on all the vital details of home management and home warranty coverage that they offer. Their main goal is to make it simple for homeowners to find protection for their home systems at prices they can afford. 

TotalProtect home warranty consumer reviews show that they are a dedicated team that helps homeowners with solutions for easier home repairs via:

  • a vast network of service experts
  • workmanship guarantees
  • modern tools

If you find it too expensive to address wear and tear damage around the house, you should definitely keep an eye out for TotalProtect Home Warranty ratings and reviews.

TotalProtect Home Warranty Breakdown

Feature/Benefit Details
States Served Nationwide
TotalProtect Home Warranty Cost

Appliances ($34.99)

Built-in Systems ($39.99)

Complete Home ($49.99)

Service Fees $150 
Waiting period to start coverage 30 days
Deductible $500
Turnaround Claim Process Time None
Repair guarantee 180 days 
Customer Service Availability 24/7
BBB Accreditation B+ Rating 
Cancellation Policy Pay as you go
Cancellation Fee $25
Home Inspection or Maintenance Records Required Not needed
Caps  On some items 
Renewal Fee Same as plan fee

TotalProtect Home Warranty Details

How does the claim process work, what is covered with your plan and what additional benefits you get? Let’s find out.

Coverage

After purchasing a plan, you will have to wait 30 days for the coverage to apply.

The warranty plans cover failures that occur due to accidental mechanical damage that comes from routine use. This pertains to any normal wear and tear damage, including any home systems components, such as switches, knobs, handles, and motors. 

TotalProtect Warranty coverage reviews show that non-mechanical parts aren’t covered under the warranty plan: walls, doors, windows, and roof. The plan also doesn’t cover any items that were improperly repaired by someone else or badly installed, to begin with. 

Some items do come with a cap on the maximum the plan pays for replacements and repairs. The maximum amounts per item vary, but sometimes it can be a total cap on all items. You can learn more here

Additional Benefits

The Homeowners Insurance Deductible Reimbursement offered under the Complete Home Plan is an added benefit that homeowners will find quite useful.

TotalProtect also has a Premier Upgrade Package that you can choose as an add-on, which gives you additional benefits for fees and covered claims. The duct, disposal of equipment, electrical modifications, permits, plumbing, code upgrades, and much more. It also provides $500 or $1,000 towards non-covered charges too. 

Claims 

If something breaks down, you can request service online via:

  • My Account
  • Alexa
  • Home Service Manager
  • Customer Service Team

You can claim a home warranty service request as often as you like for covered items until you reach the maximum cap.

When you make warranty claims, verified TotalProtect Home Warranty reviews show that experienced technicians show up for the selection and screening process. They are checked for licenses and come with active liability insurance.

Technicians are also rated based on customer feedback.

Pricing & Plans

TotalProtect Home Warranty offers three plans to homeowners.

  • The Appliances Plan is the most affordable out of all the plans
  • Built-In System Plan offers moderate coverage
  • Complete Home Plan offers the highest level of coverage and the best value for money. 

The Complete Home Plan offers everything included in both other plans, giving you quite comprehensive protection. The latest TotalProtect Home Warranty reviews show that it even comes with Homeowners Insurance Deductible Reimbursement, allowing you to reimburse up to $500. 

Within the plans, you still have to pay a basic service fee of $150.

Homeowners can also get discounts offered by Total Protect when buying home systems. The items repair agreement and maintenance schedule ensures that you won’t have any broken-down systems at home. 

Every plan comes with some standard benefits: 

  • They offer a 180-day workmanship guarantee. This ensures that if systems or appliances break down after 180 days of covered repairs, TotalProtect Home Warranty will fix them again without any additional charges. 
  • You also receive protection for pre-existing conditions, meaning you don’t have to pay for repairs done because of problems you didn’t know about. 
  • Corrosion and rust coverage ensures that your request will not be denied due to this type of damage. 
  • You can use the new appliance discount on any new major appliances you purchase.
  • Any HVAC systems or refrigerator filter changes will receive $25 under the plans.
  • You will also get a free sensor to help you detect water leaks

Appliance Plan

Built-In System Plan

Complete Home Plan

Systems/Appliances covered

  • Clothes dryers
  • Washing machines
  • Cooktops
  • Dishwashers
  • Food centers (built-in)
  • Free-standing ice makers
  • Microwaves (built-in)
  • Ranges
  • Range exhaust hoods
  • Refrigerators
  • Trash compactors (built-in)
  • Wall ovens
  • Air conditioning (incl. ductwork)
  • Attic fans
  • Ceiling fans
  • Central vacuums
  • Doorbells
  • Electrical system
  • Garage door openers
  • Garbage disposals
  • Heating system(incl. ductwork)
  • Instant hot/cold water dispenser
  • Plumbing system
  • Smoke detectors
  • Sump pump
  • Toilets
  • Water heater
  • Jetted Tub/Whirlpool (built-in)
  • Everything in the Appliance and Built-In System Plan
  • Homeowners Insurance Deductible Reimbursement

Exclusions/

Limitations

Non-Mechanical Items

Non-Mechanical Items

Non-Mechanical Items

Add-ons/Additional coverage

  • Faucets
  • Outdoor Gas Line
  • Outdoor Sewer Line
  • Outdoor Water Line
  • Septic Tank Pumping/ Septic Tank
  • Standalone Freezer
  • Surge Protection (This coverage isn’t available in some states: CA, GA, ID, ME, MS, OH, OR, UT & VT)
  • Swimming Pool, Spa or Combination of both
  • Heater for Swimming Pool, Spa or Combination of both
  • Water Softener
  • Well Pump System with a Booster Pump
  • Same as in the Appliance and Built-In System plans
  • Same as in the Appliance and Built-In System plans

Customer Service

The customer service team is ready to assist you 24/7 at (844) 324-5688. Some TotalProtect Warranty complaints show that their team can be quite slow at times. These complaints have drastically reduced since Cinch took over TotalProtect Home Warranty.

Pros & Cons

Offers services nationwide

Comes with 180-day workmanship guarantees

Home systems and appliances have no maximum amount cap

Plans start at $1 or less

Only one day to submit the claim

Service fees can be high

Negative reviews for TotalProtect Home Warranty mention delay in repairs

TotalProtect Home Warranty Reputation Reviews

Website Number of Reviews Score
TotalProtect Home Warranty Yelp Reviews 253 1.2
TotalProtect Home Warranty Google Reviews 787 0.4
Ripoff Report Reviews 46 2.4
YSCAM 9 2.4
My3Cents 121 2.2

As you can see, the TotalProtect Warranty ratings are rather low. There have been a lot of complaints about TotalProtect Home Warranty. Their services have improved since Cinch has taken over, which has resulted in a significant reduction of complaints. 

TatalProtect Alternatives

Here are quite a few alternatives that you can choose from. Two of them are: 

  • First American Home Warranty: They have comprehensive plans that offer homeowners the chance to cover any warranty claims under the items repair agreement
  • Amazon Home Warranty: The maintenance agreement in case of occurring item breaks covers repair and replacement under Amazon’s home warranty policy

To Wrap Up

TotalProtect Home Warranty reviews show that customers appreciate the comprehensive coverage for their homes.

The home warranty service contracts ensure that they can receive repair services at reasonable prices.

Most home insurance plans do not cover damage to appliances, making TotalProtect stand out with its Appliances Plan.

TotalProtect home warranty reviews
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FAQ

Are there limits on repairs with TotalProtect Warranty?

Non-mechanical items aren't covered in the warranty. You also have to keep the caps on service requests in mind.

Is a home inspection required by TotalProtect Warranty?

TotalProtect Home Warranty reviews show that a home inspection is not required.

Is there a repair guarantee with TotalProtect Warranty?

There is a 180-day repair guarantee. If any appliance breaks down within 180 days of TotalProtect technicians repairing it, you will get a full repair without additional costs.