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The Credit Pros Reviews – Services, Conditions, Costs & Ratings

The Credit Pros reviews cover

The Credit Pros is one of the fastest-growing financial technology firms in the industry, dedicated to educating and informing their clients on how to correct erroneous data and credit scores on reports. With a BBB rating of A+ and 11 years of experience, The Credit Pros reviews are top-notch.

They provide a wide range of credit repair services with FICO certified professionals. Recognized by Inc. Magazine as one of the top 50 places to work as well as ranking in the top 5,000 fastest-growing companies for the past 5 years, The Credit Pros offer additional consultations to educate clients on proactive measures they can take to improve their credit ratings.

In our The Credit Pros review, we will look at the following main points:

  • The Credit Pros Credit Repair Services, Costs, and Offers
  • User Recommendations
  • Privacy Policies
  • Terms and Conditions
  • Pros and Cons
  • Customer Reviews and Ratings
  • FAQs

The Credit Pros Services & Offers

How much does The Credit Pros credit repair service cost? The company offers four different plans, depending on your needs.

The Credit Pros Service Levels & Pricing

  • Credit Sentry Monitoring

Overview: The Credit Sentry Monitoring plan is the most basic package provided. This plan gives clients all credit monitoring services, including a full credit report and the Credit Pros identity theft protection and monitoring.

Costs: $19 first work fee and $19 per month

Recommended for: Clients who want to monitor and access their credit reports

  • Money Management

Overview: The Money Management program offers credit monitoring, specialized Snowball, and Avalanche systems for single item fast credit repair. It has the added benefit of accessing National Credit Direct services. 

The program includes: 

  • Snowball method: Paying off smallest debts first and then ‘snowballing’ forward to pay off the second smallest debt, continuing until you pay off the largest debt
  • Avalanche method: Instead of starting with the smallest debt first, clients will do the reverse and pay off the largest debt ending with the smallest debt 
  • Debt validation letters to creditors
  • One-on-one consultation with FICO certified professionals
  • Credit monitoring
  • Access to the TCP Legal Network 

Costs: $119 first work fee and $69 per month

Recommended for: Clients with a singular credit dispute

  • Prosperity Package

Overview: A premium package that provides clients with all relevant credit services and an added perk of saving up to 80% on medical expenses as part of The Credit pros discounts system. 

Costs: $119 first work fee and $119 per month

Recommended for: Clients with a more complex and negative credit report who need extra help with credit issues and medical aid support. 

  • Success Package

Overview: This premium plan offers clients all the benefits listed in the above programs with added unlimited dispute letters, 24/7 access to The Credit Pros Client Portal, and National Credit Direct services. 

Costs: $149 first work fee and $149 per month

Recommended for: Clients with complex credit statuses who need extra support. 

  • Discounts

The Credit Pros offer couple discounts, adding $100 to the individual enrollment fee for a couple.

The credit pros services table

The Credit Pros Additional Services

You will be in good hands, as The Credit Pros have collaborated with IDCover, CreditSentry, CashRules, Slash, and National Credit Direct to provide excellently thorough credit restoration services

Additional services provided are:

  • Free Consultation

The Credit Pros customer service is ranked extremely high. Clients receive a free consultation with an accredited and professional consultant. 

  • Educational Services 

The Credit Pros education services provide clients with knowledge and information on all credit issues. This gives the clients the possibility for self credit repair. Their website is filled with relevant articles sharing knowledge on the most recent issues. As well as providing tips on how to maintain great credit scores. 

  • Money Back 

In case of a non-delivery after disputes, the company offers a 100% refund.

  • Legal Advice

The firm has in-house attorneys who provide legal advice and services. 

Ease of Use

The website is extremely easy to use. You can either phone them on (800) 411-3050 or apply for a free consultation through the ‘request a free consultation’ link on their site. The consultations are provided in either English or Spanish. 

You’ll need to provide your:

  • Full name
  • Phone number
  • Email address
  • Physical address
  • Social security number
  • Debit/Credit card details

To qualify for a free consultation, you need to have a steady income and a credit score lower than 640. Once accepted, specialists will start sending letters to creditors disputing any erroneous data on your credit reports. Within 60 days you’ll receive reports from all three credit bureaus: Equifax, TransUnion, and Experian. 

The interface of their website is easy to follow, without too many tabs and links, making it easy to browse around and find what you’re searching for. All clients have access to the Credit Pros app that is available on Google Play for Android and the iStore for iOS. Through the app, users will be able to track the disputes and their progress, as well as other credit repair and report issues.


The firm follows a strict privacy policy to ensure the security of their client’s information. As soon as you receive your three credit reports, none of the information will be shared with any of the specialists, other than for credit repairing purposes. 

The credit pros strengths and weaknesses table

Everything You Need To Know About The Credit Pros

Founded by credit law attorney Jason M. Kaplan in 2009, The Credit Pros credit restoration services and programs are designed to fit all needs.

The Credit Pros guarantee high-quality service, 5 star client support, and results. If there aren’t any results achieved then the firm will refund fees spent. Furthermore, clients can cancel their service subscriptions at any time.

All employees are FCRA (Fair Credit Reporting Act) certified which enables the firm to provide expert advice and knowledge to their clients.

Pros & Cons

We’ve compiled a list of all the pros and cons connected to this credit repair company to help you evaluate the drawbacks and benefits for yourself.


  • FCRA certified professionals as part of their team
  • 24/7 customer support
  • An A+ BBB rating
  • Unlimited number of credit disputes
  • In case of a no result outcome, the firm offers a money-back guarantee
  • The mobile app is available on both Android and iOS
  • An easy sign-up process
  • First, one-on-one consultation is free
  • Different pricing and service packages available
  • The Credit Pros credit repair solutions and advice are on an excellent level 
  • In-house legal presentation and advice
  • First consultations available in both English and Spanish
  • Identity theft protection


  • Set up fees are a bit higher than competitors
  • Services aren’t available in all US locations (Availability in all states, excluding Oregon, Maine, Minnesota, and Kansas)

The Credit Pros Customer Reviews & Ratings

  • The Credit Pros BBB Ratings

Since the firm’s accreditation in 2011, The Credit Pros reviews on BBB show a rating of A+. 

Since its accreditation, the company has had 22 customer reviews and 31 customer complaints. With a customer star rating of 3.25 out of 5, The Credit Pros have taken on board excellent methods to improve their customer service. All complaints have been dealt with and all reviews have been answered. 

  • Other Ratings

The Credit Pros Customer Reviews on other platforms are positive too. On Trustpilot.com, out of a total of 129 reviews, 78% are excellent and 14% are great with less than 5% giving a bad rating. On Consumeraffairs.com the reviews show an overall high satisfaction rate with 4.25/5 from 37 customer ratings. 

Wrap Up

The Credit Pros Customer Reviews prove that their service is of very high quality. All the above clearly shows that The Credit Pros have much more advantages than drawbacks. Judging by multiple The Credit Pros Reviews including our own, it’s fair to say that this company provides quality programs that fit everyone’s needs. 

For fast credit repair and quality client service from professionals, give The Credit Pros a chance. 


Does the company assist with legal matters?

Yes, the firm has in-house attorneys. The creator and founder, Jason M. Kaplan, is a credit law attorney. 

What is the average credit repair program duration?

Within the first 3-5 days of acceptance, professionals will start filing disputes. The average duration period for feedback is 60 days. 

Does the company offer any discounts for family members, military, students?

The only discounts that we are aware of are offered to couples. An amount of $100 is added to the initial fee which will cover both individuals.

What are The Credit Pros customer service hours?

One of the positive points highlighted in most of The Credit Pros reviews is that the company provides a 24/7 client service. Clients can also download the mobile app on their Android or iOS to track progress themselves.