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Credible Talkspace Reviews In 2020

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Strengths

  • One-week free trial available
  • Guaranteed response from licensed therapists
  • Multiple online communication platforms available suitable for most devices
  • Various therapy plans with transparent pricing systems
  • Hundreds of positive Talkspace reviews

Weaknesses

  • Talkspace reviews on BBB show A- rating
  • Some therapists don’t offer live sessions

Breakdown

YEARS IN BUSINESS

8

BBB RATING

A-

ONLINE SESSIONS

Messaging, video calls, audio messaging, photo sharing

ACCREDITATIONS

HIPAA, BBB

SUBSCRIPTION MODEL

$49-$65 p/week (billed monthly)

STARTING FEE

None

E-counseling has become increasingly popular over the past couple of years. As awareness for mental health grows amongst all people and around the globe, the search for quality counseling and therapy increases. To make therapy more accessible to everyone struggling with mental health, a few innovative companies have taken the internet by storm in providing online therapy services. 

A frontrunner in this industry is Talkspace. There are hundreds of raving Talkspace reviews, proving the popularity of the platform. But what’s the hype about?

In this review, we will have a closer look at:

  • The types of counseling services offered 
  • How does Talkspace work? 
  • Plans and pricing
  • Pros and cons
  • FAQ

Ready? Let’s go!

Key Highlights of Talkspace

What makes Talkspace different from other e-counseling services is that they provide EAP for employers, free online counseling sessions for certain sororities, as well as psychiatry services from a network of licensed prescribers. A study done by Columbia University has proven that individuals suffering from anxiety and depression, have shown a 50% drop after only 3 months of online counseling with Talkspace. 

Talkspace online therapy offers some truly great counseling services, but those are not the only benefits:  

  • They accept insurance coverage as payment.
  • They provide numerous discounts and referral benefits above their affordable prices.
  • All therapists are licensed, verified, and experienced.
  • They provide an online EAP (Employee Assistance Program) to ensure a healthy mental state for all employees.
  • Compared to other e-counseling services that aren’t licensed to employ psychiatrists, Talkspace’s network includes nurse practitioners and psychiatrists who are specialized in psychiatry.

Types Of Online Therapy Services

Talkspace online counseling reviews state that the available therapists can help with the following issues: 

  • Addiction and substance abuse recovery
  • Depression and anxiety
  • Eating disorders
  • Relief from and coping with trauma or PTSD
  • LGBTQ issues
  • Insomnia therapy
  • Relationship and marriage counseling
  • Financial wellness and legal advice
  • Work-life balancing
  • Chronic health conditions
  • Bullying in all forms
  • Diagnosed mental health conditions

Once members have provided information, they’ll be matched with 3 potential therapists that are experienced in their area of need. It’s up to the user to choose one out of 3 potential matches. According to a number of Talkspace reviews, most members were pleased with the therapist they’ve chosen. 

Plans & Pricing

Talkspace works on a monthly subscription basis and provides a number of different options, so you can choose what best suits your specific needs and availability. The subscription fee is automatically deducted on a monthly basis, the debit order date can be determined and confirmed by members.

Talkspace user reviews praise the easy cancelation process. Members can cancel their subscription at any time, for any reason, no questions asked. 

Here’s some more good news:

Talkspace offers occasional special offers where you can get $65 off by using a special code. If you sign up for a longer period, you can also get a special discount. 

The full list of their plans and prices includes:

✓ Therapy Plus

This plan includes unlimited text, audio, and video messaging with your therapist 5 days of the week. The therapy process doesn’t always happen live, and members will have to wait for their therapist to reply. Even though this is the case, many Talkspace therapy reviews state that therapists are quick to respond. 

Monthly fee: $260
3-month fee: $708 (Save $72)
6-month fee: $1248 (Save $312)

✓ Therapy Premium

This plan includes the same specifications as the Therapy plus plan, with added 30-minute live session with a licensed therapist

Monthly fee: $316
3-month fee: $852 (Save $96)
6-month fee: $1512 (Save $384)

✓ Therapy Ultimate

 This plan includes the same specifications as the Therapy plus plan, with 4 30-minute live sessions. You can book these sessions through the app. 

Monthly fee: $396
3-month fee: $1068 (Save $120)
6-month fee: $1896 (Save $480)

✓ Couples Therapy

Struggling couples can book online sessions with a relationship counselor. This plan includes unlimited text, audio, and video messaging 5 days per week. 

Monthly fee: $396
3-month fee: $1068 every three months (Save $120)

✓ Teens Therapy

Only for teenagers within the ages 13-17. Parental permission should be given over video call. This plan is billed monthly and includes unlimited text, audio, and video messaging 5 days per week. 

Monthly fee: $260
Members have the option of adding additional live video sessions to any of the above plans, at an additional $65 per 30-minute session.

Here’s a nice surprise that Talkspace adds to the mix of goodies:

✓ E-card Gifts

As a virtual gift you can buy an e-card for a friend or family member. There are two options available: 

  • Single live 30-minute video session with a therapist for $79 
  • Unlimited text, audio, and video messaging therapy for $260

✓ Insomnia Therapy

This plan is an 8-week program to help individuals cope with the debilitating effects of insomnia. Total fee is $520, which is paid in two monthly installments. 

✓ Psychiatry Sessions

Different from other plans, the psychiatry sessions don’t include unlimited messaging options. Interested people should undergo an initial evaluation that costs $199, and then book sessions with a licensed psychiatrist. Sessions cost between $125-$175. 

✓ EAP Programs 

Partnered with different health plans, Talkspace offers online therapy to businesses who would like to enroll their employees for mental health assistance and guidance. Employers should get in touch with their health care practitioners to see if they qualify. 

Talkspace Guide – How Does It Work?

Luckily, Talkspace’s website interface is very easy to use and the majority of Talkspace reviews online rave about how intuitive it is. The sign-up process takes only a few minutes.  

Step 1:
Go to: https://app.talkspace.com/ or alternatively download the mobile app (works on Android and iOS devices). Enter your email address, username, and email. 

Step 2: 

You’ll be taken to a private online chat room where a consultant will discuss your options and further details. 

Step 3: 

You will be matched with a Talkspace therapist.

Step 4: 

Confirm the therapy plan and add payment details.

Step 5:

Get connected with your online therapist and start messaging within a few hours.

Who Is Talkspace Best For? 

With over 5,000 licensed therapists and psychiatrists, the platform provides a variety of services. Talkspace online therapy is best for individual adults, couples, teenagers between the ages of 13-17 (parental permission is needed via video call), employers who want to improve mental health under employees, and anyone seeking psychiatric services

Booking a therapy session with an in-office therapist or psychiatrist can take weeks. Talkspace’s licensed mental health professionals provide same-day counseling, making it a great option for those seeking immediate counseling. 

Pros & Cons

Multiple online communication platforms available suitable for most devices

Different therapy plans with transparent pricing systems

Credible service with hundreds of positive Talkspace reviews

Plans can be canceled at any time for any reason

Excellent discount prices

Live sessions are available and can be added onto plans

Guaranteed response from licensed therapists

One-week free trial available

Mobile app is easy-to-use

Quick customer service reply

Talkspace reviews on the BBB accredited website gave it a rating of A-.

Some therapists don’t offer live sessions.

Online Reputation Reviews – What People Say About Talkspace?

Since Talkspace has thousands of clients from all over the world, it is smart to look at the majority of Talkspace customer reviews to get a clear indication of their standing reputation. Accredited since 7/6/2017 on BBB, Talkspace scores an A-. 

The Talkspace vs Betterhelp battle on the BBB site is won by Betterhelp, with an A+ accreditation. If you consider the 91 customer complaints, it is clear that Talkspace has resolved all issues that have been mainly about billing.

Other Talkspace online reviews are much more positive. E-counseling.com awards the online therapy service with an 8.5/10 score, followed by innerbody.com’s star rating of 4.5 and verywellmind.com’s 4.5. Talkspace’s mobile app scores a 3.9-star rating from almost 17,000 votes on appgrooves.com.

Not all experiences with e-counseling are the same. Regardless of some negative reviews, the majority of Talkspace reviews give the service a big thumbs up.  

Wrap Up

With many additional innovative services and plans, Talkspace proves itself to be a leader in the e-counseling market. Providing quality and licensed mental health care to teens, businesses, couples, and adults all across the world, it helps solve issues at affordable prices. 

In case you need to speak to a therapist, trust the Talkspace professionals. You won’t regret it!

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FAQ

Is Talkspace com legit?

Yes, all therapists, psychiatrists, and counselors go through a rigorous sifting process that can take up to 8 weeks. Furthermore, Talkspace is fully HIPAA compliant to ensure all their members utmost privacy. If you’re still not sure, you can dig around for Talkspace reviews - users love the platform.

What is Talkspace’s privacy and confidentiality policy?

Privacy is of the utmost importance to Talkspace. All members’ information is kept completely private. Members even have the option to stay anonymous. You can visit https://www.talkspace.com/public/privacy-policy for more in-depth detail.