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2020’s Spokeo Reviews [Service, Plans, Praise & Complaints]

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Strengths

  • Affordable service
  • Quick sign-up process
  • Easy to use site and mobile app
  • Multiple sources for an accurate online background check
  • Positive Online Spokeo reviews and resolved complaints

Weaknesses

  • Not accredited by the FCRA law
  • Only available in the United States of America
  • Can’t be used to screen potential employees or tenants

Breakdown

YEARS IN BUSINESS

14 Years

BBB RATING

A+

STARTING FEE

None

RENEWAL POLICY

Automatic

SUBSCRIPTION MODEL

$19.95 for 1-m membership $14.95/m for a 3-m membership

CUSTOMER SUPPORT

24/7 email, automatic bot help service, 6am-6pm online live chat, 5am-8pm phone

Spokeo was created in 2006. Over the past 14 years, they evolved into a social search engine that has over 20 million monthly visitors. As part of the Deloitte tech fast 500 and Inc. 5000, Spokeo collects over 12 billion records from over 1000 data sources to ensure you know who you are dealing with online.

With an A+ BBB rating and hundreds of positive Spokeo reviews, the intelligence service has helped millions of people connect with old friends and even prevent online fraud.   

We delve deeper into Spokeo to see whether it truly is the all-in-one online background investigation site. 

We will cover:

✓ Types of background checks available

✓ Plans and pricing

✓ Pros and Cons

✓ Ease of use 

✓ FAQ

Key Highlights

  • Spokeo uses court records to unveil any criminal records, sex offenses, and DUIs.
  • Results are always guaranteed and accurate.
  • Using billions of records: property records, social networks, consumer and business records.
  • All basic searches are free of any costs.

Types Of Background Checks Offered 

Spokeo uses a wide variety of search options to help you get the information you need. Numerous Spokeo background check reviews have testified that users could find the person they were looking for by only inputting limited information. 

You can run an online Spokeo background check with the following information:

  • Name and Surname
  • Email address
  • Physical address
  • Profile usernames for social media and dating profiles
  • Mobile number
  • Phone contact number

The following data can be obtained:

  • Contact information (names, email addresses, aliases, phone numbers)
  • Personal details (birthday date, marital status, education background, interests)
  • Location history (current and previous addresses, neighbors)
  • Financial data (estimated salary, investments, properties owned)
  • Family background (marriage records, family members, birth records)
  • Criminal records (sex offenses, DUIs, other criminal offenses)
  • Social media accounts (usernames, dating sites, gaming and app accounts)

With Spokeo’s people search tool, you can:

  • Avoid being scammed by an online seller
  • Track down family members and long lost friends
  • Stop unwanted calls and texts
  • Protect your own online presence
  • Identify unknown calls and texts
  • Background check suspicious email addresses
  • Connect with potential customers and grow sales
  • Verify who lives at an address
  • Check your spouse’s online activity and whether they are cheating
  • Verify social media profiles
  • Access employee’s monitor usage, search reports, etc. as a business

What is Spokeo background check service best for? 

The Spokeo people search tool can be used for a variety of purposes. Numerous reviews on Spokeo have reported that the service can be used to look for lost friends or loved ones, check spouse’s online activity, or to prevent fraud.

With the main aim of using billions of public sources, Spokeo only provides background screening based on information gathered through these public records. The online service should not be used to determine an individual’s eligibility for employment, credit, insurance, or tenancy. Also, anything else falling under the FCRA law (Fair Credit Reporting Act). 

Spokeo gathers information from countless sources and combines it for you to browse through. They do not evaluate or verify the data collected.

Plans & Pricing

Here are the plans you can choose from:

Plan  Background Reports Background Check Process  Cost Plan Includes
Basic Business 200 Instant results $35.95/m Valuable contact information, property details, and criminal records
Professional Business 500 Instant results $69.95/m Valuable contact information, property details, and criminal records
Enterprise Business 1,000 Instant results $119.95/m Valuable contact information, property details, and criminal records
1 Month Membership 100 per month Instant results $19.95/m Family members, location, birth month, and much more
3 Month Membership 100 per month Instant results $14.95/m Family members, location, birth month, contact details, and much more

All plans can be canceled at any time, no questions asked. There are additional add-ons that can be purchased. You’ll be charged $2.95 extra for court records search and historical record search. 

How To Perform A Background Check With Spokeo

Let’s take a closer look at the sign-up process:

Step 1: 

Visit https://www.spokeo.com/purchase and choose a membership plan.

Step 2: 

Provide email and bank card details for payment. Accept terms and conditions and click on ‘See results now’. 

Step 3: 

Once payment has been approved, you can log into your account and start searching. 

Spokeo provides an easy search sheet where you can input as much info as you wish. The site will automatically go through billions of sources to find the data you are looking for. You can filter your search and sort it by relevance. 

Upon registering, you can download the free Spokeo mobile app. The app can be downloaded from the Google play store and is accessible to all Android devices. Reviews of the Spokeo mobile app are very positive, stating that it’s extremely easy to use.

Pros & Cons

Affordable service

Quick sign-up process

Easy to use site and mobile app

Uses billions of sources for an accurate online background check

Online Spokeo reviews are positive and any complaints have been resolved

Not accredited by the FCRA law (Fair Credit Reporting Act)

Can’t be used to screen potential employees or tenants

Only available in the United States of America

Spokeo Online Reputation

With a BBB rating of A+, Spokeo is seen as a go-to social search network. From the 253 complaints within the last 12 months, all have been resolved. 60 complaints dealt with refunds and 75 about advertising/sales. Other complaints are from non-members who requested that personal information be removed. Spokeo does use public information that is listed on business websites, social networks, real estate listings, phone books, and marketing surveys

Some Spokeo reviews state that the information provided isn’t accurate, whilst others sing it praises. Legit Spokeo reviews can be found on their website itself. 

Wrap Up

By using Spokeo’s online search, members are able to obtain numerous background reports, to protect themselves from online scammers and fraudsters. Individuals who want to track down family members or lost friends will also benefit from using Spokeo. 

Referring to hundreds of Spokeo reviews, it is clear that the identity and address verification service can bring peace of mind to members. Spokeo is your one-stop online verification site, no matter your needs.

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FAQ

Are Spokeo background checks legal?

Spokeo provides trusted data that is obtained from 14 billion public records. The process does not involve Spokeo delving into any private messages, emails, or information. It doesn’t break any privacy rules and regulations. That being said, Spokeo isn’t under the FCRA (Fair Credit Reporting Act). Read more about their terms and conditions here: https://www.spokeo.com/terms-of-use-consumer

Is Spokeo free?

No, Spokeo isn’t free. Although you do get a free basic search, only members get access to reports. Once-off fees for one-time searches range from $0.95-$2.95 and memberships from $14.95 per 100 searches.

Is Spokeo anonymous?

Yes, all searches done through the online platform are private.

Is Spokeo accurate? How often is it updated?

The data can be inaccurate sometimes. Information is cross-checked by sourcing data from 12 billion licensed public records. Some data received might be outdated. It happens rarely, though.

How can I reach customer service?

You can contact the Spokeo team through email on customercare@spokeo.com 24/7, as well as consult the online help center whenever you need it. Live online chats are available daily from 6 am-6 pm or you can phone them daily from 5 am-8 pm on +1 877-913-3088/+1-888-271-9562.

Can I use the background check for hiring employees or screening tenants?

You can use background checks to confirm information. However, in many Spokeo reviews, users explicitly don’t recommend using this tool when hiring employees or screening tenants.