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Select Home Warranty: Reviews, Ratings & Services In 2020

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Strengths

  • Free roof coverage
  • 2 free months
  • Covers 45 states

Weaknesses

  • May charge multiple trade service call fees

Breakdown

SERVICE FEE

$60-$75

DEDUCTIBLE

$45-$60

REPAIR GUARANTEE

90 Days

BBB ACCREDITATION

B-

CANCELLATION FEE

$75

YEARS IN BUSINESS

8

Select Home Warranty has been providing home warranty services for residential properties since 2012. The company provides coverage for a wide range of properties including single-family and multi-family homes, condos, mobile homes and even rentals.

The company helps homeowners avoid unexpected home repair costs by covering home appliances and system repairs, much like insurance does.

The aim of Select Home Warranty reviews is to give an insight into the advantages and disadvantages of its services, and we will discuss

  • features of the service
  • coverage plans
  • pros and cons

Select Appliance & Home Warranty Breakdown

Feature/Benefit Details
States Served 45
Select Home Warranty Annual Cost $400 -$600
Service Fees $60-$75 varies by state
Waiting Period to Start Coverage 30 days
Deductible $45-$60, varies by plan
Repair Facilities No
Turnaround Claim Process Time 2 working days
Repair guarantee Yes (90-day repair guarantee)
Customer Service Availability 24/7
BBB Accreditation No
Renewal Policy Auto-renewal for monthly plans
Cancellation Policy Yes, you may cancel your contract within 30 days
Cancellation Fee $75
Home Inspection or Maintenance Records Required Yes

Select Home Warranty Details

To provide more insight into the services offered by Select Home Warranty, we are also listing coverage specifications, details about the claims procedures, additional benefits, limitations, and customer reviews. We have compiled all the relevant information from the latest Select Home Warranty reviews for your benefit: 

Coverage Specifications

  • Coverage guaranteed in 45 states. The company does not operate in Wisconsin, New York, California, Nevada, and Washington.
  • After you complete your purchase, you have to wait for around 30 days before you can benefit from the coverage.
  • The company allows you to use your own technicians, but you have to obtain authorization from the company beforehand.
  • You must also read through the terms and conditions, so you are well aware of what is covered and what is not.

Claims

  • The customer service is available 24/7, allowing you to file a claim at any time of the day or night. However, the response time is two business days, so claims made during the weekend can take up to four days to process.
  • To file a complaint, you can reach out to the company on their helpline, and the representative will guide you through the claims procedure.
  • As per verified Select Home Warranty reviews, once the request is submitted, a representative from the company will visit your home within two to four days to inspect the level of damage and to determine what repairs are required. 
  • The company then sends in a professional to fix the appliance or system. 
  • You must provide annual maintenance and service receipts to the company to file warranty claims, to continue obtaining coverage, and to file a pay-out request.

Limitations

  • The company does not operate in 5 states, including Washington and New York.
  • According to Select Home Warranty reviews online, the 30-day waiting period is off-putting for many people.
  • The company does not cover the following:

✓ Mold

✓ Wear and tear damage

✓ Water heating systems (solar and tankless)

✓ Plumbing stoppages caused by damaged or broken drains and sewer lines more than 100 feet from the point of access

✓ Crushed ductwork

✓ Improperly installed systems and appliances

✓ Previously repaired systems and appliances

Standout Features

What sets Select Home Warranty apart from its competitors is that it covers almost all states across the United States while its main competitor only covers six.

It is also lower-priced, which makes it stand out among its competitors.

Plans & Pricing

Select Home Warranty offers three plans: 

  • Gold Care Plan 
  • Platinum Care Plan
  • Bronze Care Plan

Each plan offers different appliance coverage and is priced accordingly. Besides the three basic plans, you can also opt for additional coverage, including pool, sump pump, water pump, central vacuum, septic system, sprinkler system, well pump, and stand-alone systems. 

Each service comes with an additional monthly charge that you will have to pay apart from the cost of the plan you opt for.

You can also create a customized plan that suits your requirements instead of choosing one of the above pre-made coverage plans.

As mentioned in Select Home Warranty reviews, the company offers free roof repair and an additional 2 months of free coverage if you opt for the annual plan. Here are the coverage details of each plan:

Gold Care Plan

The Gold Care plan costs $36 per month and offers coverage for the following appliances and systems:

  • Heating, ventilation, and air conditioning system (HVAC)
  • Plumbing
  • Water heater
  • Electrical system 
  • Ductwork

Bronze Care Plan

The Bronze Care plan also costs $36 per month but offers coverage for services other than the ones that the Gold Care plan covers:

  • Dishwasher
  • Refrigerator 
  • Oven and microwave (built-in) 
  • Clothes washer and dryer
  • Cooktops
  • Garbage disposal

Platinum Care Plan

If you are looking for extensive coverage, then the Platinum Care plan is the right one for you. It offers extensive repair services as per Select Home Warranty coverage reviews. It costs $42 per month and covers all appliance breakdowns and systems covered in both the Gold and Bronze Care plans plus some more items:

  • HVAC systems
  • Water heating
  • Electrical system
  • Plumbing systems and blockages
  • Garbage disposal
  • Ductwork
  • Refrigerator
  • Cooktops and stoves
  • Oven and microwave (built-in)
  • Dishwasher
  • Clothes washer and dryer
  • Ceiling fan
  • Garage door openers

Customer Service

There are two main ways to reach customer service:

  • Helpline
  • Online inquiry

The online inquiry is suitable for those looking for a quote from the company. Customers rely on the helpline to file complaints and obtain information. Select Home Warranty positive reviews praise the 24/7 helpline that the company offers and the helpfulness of its customer representatives.

Pros & Cons

Free roof coverage – You get free roof repairs with any plan that your purchase.

Three different plans – You can choose between the Gold, Platinum, or Bronze Care plans according to your needs. The Platinum Care plan provides the most coverage and is the most popular one, but you are free to choose one that suits your budget better.

Covers 45 states – Select provides home warranty coverage in almost all states except for Nevada, California, Washington, New York, and Wisconsin.

90-day guarantee – Select offers a 90-day free repair guarantee on all service work.

May charge multiple trade service call fees – If a repair falls into two categories like electric and appliance repairs, the company may charge more for it.

Does not cover systems or appliances that have been previously repaired.

Select Home Warranty Reputation Reviews

The company is not BBB accredited. However, it does have a B rating on Better Business Bureau’s website, with nearly 1,000 Select Home Warranty BBB reviews. The customer review score of the company is 1/5 because of over 3,000 complaints about delays in warranty claims and home repairs.

Select Home Alternatives

Though not many competitors offer the same value or provide as broad coverage as Select Home Warranty does, there are few that you can consider. TotalProtect Home Warranty is a good alternative, and so is Choice Home Warranty.

You can also consider American Home Shield (AHS), which is known to be one of the best on the market. In a comparison of Select Home Warranty vs American Home Shield, the latter makes for a worthy opponent.

Wrap Up

Select Home Warranty offers substantial value to its customers. The company has attractive welcome deals that encourage people to try their service. 

It also provides coverage in 45 states, which is ideal for those who are hoping to relocate soon. You can easily transfer the coverage to your new house provided it meets the eligibility criteria. 

Another attractive feature is that you can customize your plan according to your budget and needs.

Editor Rating
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FAQ

Does Select Home Warranty Require a Home Inspection?

Yes, before the company can provide coverage, they will conduct a home inspection that is included in the Select Home Warranty cost. They will ensure that all appliances and systems are in original working condition before you can purchase a home warranty policy from the company.

How Do I Cancel Select Home Warranty?

You can choose to cancel your subscription with Select Home Warranty within 30 days of purchase. To do so, you must file an official request via the company’s 24/7 helpline. You will get a prompt response, according to most Select Home Warranty reviews.

Can I Choose my Own Service Provider with Select Home Warranty?

You are allowed to choose your own service providers as long as they are certified professionals. You must also make sure you get approval from Select Home Warranty before you employ the services of a third-party provider.