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2020’s POPSUGAR Review [Brands, Subscriptions, Savings]

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Strengths

  • A curated mix of decor, fashion, gift, and full-sized beauty products
  • Option to customize items in the subscription mystery box
  • Items from brands: Tarte, Sunday Riley, Osea, Wander Beauty
  • Add-ons at discounted prices

Weaknesses

  • Skincare and makeup items may not suit your skin type
  • Mystery box more expensive than others on the market

Breakdown

STARTING FEE

$75 for Each Quarter

SHIPPING

Free

TRACK ORDER OPTION

Yes (Via Website)

MEMBERSHIP OPTION

Yes

CUSTOMER SERVICE

Email, Contact Form

FREE TRIAL

No

POPSUGAR was launched in March 2016 by Lisa and Brian Sugar, a married couple who founded the pop culture blog. It is an American media and technology company that established POPSUGAR, which is their media property, and a monthly POPSUGAR mystery box.

The company’s main headquarters are in San Francisco, California. The website features lifestyle content on a wide range of subjects such as entertainment, beauty, fitness, parenting, food, fashion, video, social media, and mobile.

✓ Their content is targeted towards women aged 18 to 34.

✓ The POPSUGAR must-have is their mystery box.

Our POPSUGAR review will explore the mystery box and tell you if it is worth subscribing to or not.

Company Overview

Subscribers receive a mystery box each month with items selected by the editors. The box contains items from popular retailers such as Target, Neiman Marcus, and CFDA.

Some customers think the products they receive should be bigger for the price they pay whereas others like the design of the box, which follows a different theme each month and features a fold-out card with a list of items.

However, most people agree that the price is fair and recommend others to subscribe to it. The company sends items that are currently trending on the market.

How Does POPSUGAR Work?

If you want to subscribe to the POPSUGAR subscription box, here’s how it works:

  • Sign up on their website
  • Log in with your username and password
  • Subscribe to their mystery box by clicking on “Order Now”

You should know that they offer seasonal and limited-time boxes. You need to subscribe to them before all supplies finish. The first mystery box you will receive depends on when you decide to subscribe. They offer the following four boxes:

  • Summer Mystery Box
  • Fall Mystery Box
  • Winter Mystery Box
  • Spring Mystery Box

If you want to cancel your subscription, you’ll need to do it before each season’s deadline to prevent them from charging you for the box.

Shipping and Packaging

POPSUGAR offers free shipping to its subscribers. Since they offer seasonal subscription boxes, the chosen theme and style of the box reflects each season. You can customize the box based on your preferences and order additional items. They will deliver the box to your doorstep.

How Much Does POPSUGAR Mystery Box Cost?

The POPSUGAR pricing for their mystery box is as follows:

  • The box costs $75 paid each quarter. You receive items worth $300 from high-end brands.
  • If you sign up for one year, you will save $30 from the total cost of all four seasonal mystery boxes.

Saving Opportunities

Our POPSUGAR review examined the different saving opportunities the company provides to its users. As previously mentioned, you don’t have to pay for shipping and you will also save money if you get an annual subscription.

You will also receive a discount if you use exclusive promo codes given by other websites. You can sign up for their affiliate program to save more money. Their affiliate program is for bloggers and vloggers. It rewards you for sharing their mystery box with your audience. The benefits of the program include:

  • Free to Join.
  • Offers a $10 payout each time you refer them to someone.
  • Gets you early access on all the inside information, which includes promo codes, sneak peeks, and other special opportunities for you and your followers.

The company has collaborated with Pepperjam, so they can track your success. You can join their affiliate program by signing up for it via Pepperjam.

POPSUGAR Subscription

You can’t return a box, but you can cancel your POPSUGAR monthly box plan before the cut-off date in order to avoid being charged. Their latest subscription box is the Summer Box for which you had to place your order between July 29 and August 5.

You have the option to buy just one box for a particular season instead of subscribing to all the boxes. However, they first send their mystery boxes to all their members, so you will benefit from having a monthly subscription.

If you have any questions regarding their subscription service, you can check out the FAQs section on their website or reach out to them via email at community@popsugar.com. Here’s a guide to canceling your subscription:

  • Log into your account
  • Click on subscriptions
  • Click details or manage subscription
  • Click ‘Cancel’ to cancel your subscription

You can also cancel your subscription through their contact form or via email.

Since your membership will renew automatically each month, you need to cancel your POPSUGAR beauty box subscription before these dates:

  • Cancellation deadline for the Winter mystery box is October 15
  • Cancellation deadline for the Spring box is February 1
  • Cancellation deadline for the Summer box is April 15
  • Cancellation deadline for the Fall box is August 1

If you cancel on time, you don’t have to pay a cancellation fee, and you can subscribe to receive the mystery boxes again whenever you want to.

Customer Service

The only way to contact POPSUGAR is via email at musthave@popsugar.com or the contact form on their website. They do not offer support via phone. 

Pros & Cons

A curated mix of decor, fashion, gift, and full-sized beauty products

Lets you customize some items you receive in the subscription mystery box

Add-ons at discounted prices

The box may contain items from brands such as Tarte, Sunday Riley, Osea, Wander Beauty, Uncommon James, HUM Nutrition, and more

Some reviews say that POPSUGAR might send you skincare and makeup items that don’t suit your skin type and complexion

Their mystery box is more expensive than other mystery boxes on the market

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POPSUGAR Subscription Box Reviews and Testimonials

A good POPSUGAR customer review will give you an idea of what customers think of the subscription box. On Sitejabber, POPSUGAR’s consumer rating is 2.24 stars with most reviewers saying they were not satisfied with their purchase. 

Many customers liked the products they received, while others ended up canceling their service because it did not live up to their expectations. One user complained about being unsatisfied with their POPSUGAR beauty box subscription service because they didn’t ship the product to her quarterly and denied her a refund. 

Even though the reviews are at best mixed, POPSUGAR has also received positive reviews from customers.

How Does It Compare to Competitors?

Our POPSUGAR boxes review compared its subscription box service with its competitors. We compared POPSUGAR vs FabFitFun, CauseBox, and BoxyCharm.

FabFitFun

Customer reviews aren’t very favorable when it comes to FabFitFun’s boxes. One user said that there were missing or ripped items in the last three boxes they received from FabFitFun. Other reviews state that the quality of the items in the FabFitFun box has gone down. However, compared to POPSUGAR, FabFitFun costs less. POPSUGAR offers better quality items, but fewer discounts. Most users also said that FabFitFun offers better add-ons than POPSUGAR. 

CauseBox

When it comes to POPSUGAR vs CauseBox comparisons, users said the quality of the items received in the CauseBox package was better than the items in the POPSUGAR subscription box. Users also said that CauseBox offers better customer service. 

BoxyCharm

If you are looking for a more affordable box, try BoxyCharm. Their box costs $25 per month whereas POPSUGAR’s box costs $75 per quarter. On the downside, you will get items worth $125 or more with BoxyCharm, whereas with POPSUGAR, you will receive items worth $300 and more.

Is POPSUGAR Worth it? – The Final Verdict

Our POPSUGAR review examined various aspects of its subscription such as their pricing, customer reviews, and how they compared to their competitors. If you like beauty-related things, you should subscribe to their seasonal boxes. You’ll receive numerous products from popular brands, which you can try out. You can even add on other products and customize the box according to your preferences. Most reviewers say that it’s worth the money and that you won’t be disappointed.

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