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Platinum Auto Warranty: Reviews, Benefits & Limitations

platinum auto warranty reviews

Are you looking for extended warranty plans for your vehicle?

Florida-based Platinum Auto Warranty’s tagline promises up to 60% savings on car repairs, and according to Platinum Auto Warranty reviews, the main attraction of it lies in the sheer number of options it can bring to the table.  

Let’s look into this! We reviewed offerings, pros and cons, and how it compares to the rest of the competition on the market.

 

What Is Covered In This Review? 

  • List of Benefits 
  • Getting Started  
  • Pros and Cons
  • Reputation 
  • Competition
  • FAQs

List Of Benefits

It is important to understand that you are not getting your coverage directly from the company but rather from third-party providers partnered with it, so the exact list of benefits may differ depending on which provider you choose.

With that said, Platinum Auto Warranty does follow a standard for who they partner with, so a general outline of what to expect can be drawn up.  Let’s begin with our Platinum Auto Warranty benefits review.

Benefits

Details

Payment & Cancellation

Down payment, monthly charges, cancellation terms, and the amount you pay as a renewal fee will vary significantly depending on the provider. All of these should be listed in their contract.

Repair Facilities

Most providers on Platinum Auto Warranty partner with licensed repair facilities from all over the U.S. In general, no matter where you are in the country, you will still have your car repairs and servicing covered.

Mechanical Breakdown Insurance (MBI)

MBI is usually featured but whether the coverage is national or only offered in some states depends on your chosen provider.

24-hour Road Assistance

Many plans listed on the marketplace do provide limited coverage for 24-hour road assistance.

Trip Interruption Coverage

Trip interruption coverage is provided by many vendors but may be limited to specific reasons and up to a certain point. You will have to check with the plan provider to get the exact details on the limits of the coverage.

Rental Car

Most of the coverage plans from listed providers offer bonus services such as car rentals.

Discounts Available

Generally, you can expect discounts with most plans extending to non-repair services such as hotel stay, renting a car, emergency fuel delivery, locksmith, tire fixture, and re-gassing. However, please note that only the premium plans might offer discounts for all of the above-mentioned services. 

Towing

Emergency services like towing, flat tire, and jump-starting a battery are usually covered up to a certain point by most listed providers.

Getting Started 

One of the most commonly cited positive aspects we’ve noticed in many Platinum auto warranty customer reviews is its accessibility.

Finding the best plans for your needs is absolutely straightforward.

 

  1. Simply head over to their website and enter your car information, such as year, model, and mileage, in their dynamic form.
  2. Afterward, input your contact details and the auto provider sends the information to its partners.
  3. They in turn reach out to you with quotes of the eligible maintenance agreement plans they have on offer.

How To Manage Claims?

Platinum Auto Warranty doesn’t handle claims directly. Instead, you will need to get prior authorization from your warranty provider for any repairs on the car for it to be eligible for coverage. You can get in touch with them directly or provide a copy of your service contract or the contract number to the repair shop for them to contact them instead. Be sure to also have your maintenance receipts or MBI policy document handy while filing a claim, as some providers may ask for it for certain repair coverage.

How coverage is managed may differ from provider to provider. Some will pay the bills directly to the repair shop, while others may require you to pay it in full and then reimburse the amount later.

The Pros 

  • Tons of choices 

There are hundreds of warranty vendors partnered with Platinum Auto Warranty. Whatever your needs and preferences might be, chances are that there may be a provider offering you the exact plan for it. 

The Cons

  • Spam 

Since your contact details are sent to multiple vendors, you might have to deal with multiple phone calls, emails, or text messages.

  • Missing Key Information 

Because it is a marketplace of providers and not a provider itself, certain important details about coverage, sample contracts, the claim process, and additional perks might not be listed. You will have to get in touch with the desired vendor directly for such information.

  • Experience May Vary 

Platinum Auto Warranty extended warranty reviews show that the experience you will have may vary widely depending on your warranty administrator. Do your research and compare the providers. Experience with most is generally good, but taking your time to choose can potentially result in a much better experience.

Reputation

Platinum Auto Warranty has a good reputation, and reviews generally agree that it is a highly trustworthy service.

It has been mentioned on such major platforms as Forbes, ESPN, ABC, and Cars.com.

While the company doesn’t currently have a business profile on customer review platforms such as BBB and Trustpilot, it did have a stellar rating of 4.2 out of 5 from the business review site, ConsumersAdvocate.org.

Competition At A Glance

The two main competitors on the market for Platinum Auto Warranty are CARCHEX and CarShield. Both of them are solid options offering a wide range of coverage options, excellent pricing, and exceptional customer service. Below is a brief comparison of the two with the company.

Platinum Auto Warranty vs CARCHEX

Unlike Platinum Auto Warranty, CARCHEX is a primary warranty provider. The list of plans on offer is among the best on the market, providing not only extensive coverage but also additional perks such as road assistance, rental cars, and trip interruption coverage on every contract.

This makes it a great go-to option for an extended car warranty, but if you are after something more specific or looking for more variety, Platinum Auto Warranty is hard to beat.

Platinum Auto Warranty vs CarShield

Founded back in 2005, CarShield has quickly found its place among the most popular car warranty companies in the country with over a million vehicles covered. Unique plans are also available for uncommon vehicle types. While the warranty provider doesn’t offer a lot in terms of extra perks, its low deductibles, convenience, extensive coverage, and 24/7 roadside assistance make it an overall sweet deal. 

CarShield is a great option, but if you want more in terms of perks and benefits, choose Platinum Auto Warranty. 

Wrap Up 

The main appeal of finding a vehicle warranty plan through Platinum Auto Warranty reviews is the number of choices available, which includes the most competitive discounts offered. However, the downside of choosing them is that your information gets passed on to multiple vendors, and you can expect a lot of phone calls as a result.

FAQs

What does Platinum Auto Warranty extended car warranty cover?

As mentioned already, it’s a marketplace for vendors, so what the car warranty may cover will depend on which of the providers you choose. However, because of the number of choices on offer, you can expect to find warranty plans that cover precisely what you need.

How much does Platinum Auto Warranty extended car warranty cost?

Prices will vary widely depending on the vendor and plan. But typically, they are on the lower end of what the average market rates are. 

What is the difference between vehicle service contract vs. extended car warranty? 

Both a vehicle service contract and an extended car warranty are similar repair and service agreements but with a few key differences. 

Extended warranties are usually not all-inclusive in what they cover and are limited to a certain number of mileage or years. Generally, extended warranties are offered for newer vehicles; used car warranties for a 10-year-old car or older are extremely rare. 

A vehicle service contract, meanwhile, can provide a varying degree of coverage from the most basic to inclusive of all parts. It’s a service agreement that can be entered into at any time throughout the vehicle’s life, regardless of the miles or years involved. In addition, because most things are covered, the average repair period/coverage period is also shorter than in an extended car warranty. 

What is the difference between bumper-to-bumper warranty vs. powertrain warranty?

The two main types of extended warranties on the market are bumper-to-bumper warranty and powertrain warranty. The first only provides coverage for the main parts of your vehicle – the powertrain, which is made up of the engine, transmission, and other related components, such as the differentials. 

The second, as the name implies, generally covers most of everything save for the car’s body panels and interior surfaces (seats and trims). Powertrain warranty covers the car’s electronics, climate control system, suspension components, brake parts, and other peripheral items.