• Appointments Scheduling: ★★★★☆ 4/5
  • Client Management: ★★★★☆ 4/5
  • Ease of Use: ★★★★☆ 4/5
  • Integration: ★★★★☆ 4/5
  • OS Compatibility: ★★★★☆ 4/5
  • Customer Support: ★★★★☆ 4/5
  • Customer Reviews: ★★★★☆ 4/5
  • Pricing: ★★★☆☆ 3/5

Setmore Reviews [Features & Alternatives]

Fact-checked
  • Appointments Scheduling: ★★★★☆ 4/5
  • Client Management: ★★★★☆ 4/5
  • Ease of Use: ★★★★☆ 4/5
  • Integration: ★★★★☆ 4/5
  • OS Compatibility: ★★★★☆ 4/5
  • Customer Support: ★★★★☆ 4/5
  • Customer Reviews: ★★★★☆ 4/5
  • Pricing: ★★★☆☆ 3/5

Best For

Businesses that use an online booking system to manage their clientele

STRENGTHS

  • Synchronized calendar to avoid double-booking
  • Customer self-scheduling for client convenience
  • Automated reminders to reduce no-shows
  • Multiple intergration options with online platforms

WEAKNESSES

  • Staff can’t edit availability without admin access
  • Doesn’t accommodate client-service according to time difference
  • Limited payment gateway options

Running a business isn’t easy—between finding the right customers, having an interactive interface, organizing bookings, and collecting payments, admin activities can be overwhelming. If you find this to be true, a scheduling platform like Setmore is exactly what you need.

Unlike other Setmore reviews, we’ll take a deep dive into the online scheduling platform’s pros, cons, pricing, and features by testing it out ourselves. Additionally, we’ll conclude our honest and unbiased review by providing you with answers to some of the frequently asked questions.

What Is Setmore and How Does It Work?

Setmore is one of the top scheduling software pieces and apps that enable entrepreneurs to easily connect with customers across various online platforms. It’s also ideal for businesses that use an online booking system to manage their clientele.

By indicating real-time availability, the app allows clients to:

  • Make bookings on various platforms through an appointment scheduling link
  • Add contact information
  • Reschedule appointments
  • Set preferences between cash and card payments

On the other hand, here’s what businesses can do with Setmore:

  • Book and manage appointments
  • Schedule and conduct video meetings
  • Receive payments from clients
  • Accumulate a customer list to create a client database
  • E-mail marketing
  • Add employees to the system
  • Download booking information
  • Use the multiple integration tool to connect with other software through Setmore integrations

When I first heard of this platform, I couldn’t believe client management could be this easy and hassle-free. While most scheduling apps fail to accommodate different online platforms, Setmore is the ultimate gateway to different sites used by entrepreneurs to connect with clients and set up a client database.

The Setmore app is among the great scheduling apps for small businesses because of its simplified way to schedule appointments, manage teams and payments, and maintain customer relationships.

Main Features

The Setmore app has a variety of useful features, some of which include:

Calendar Option

Setmore Calendar Option

The calendar option is undoubtedly one of the best Setmore features. It’s an easy and convenient way to book customer appointments and manage your schedule across different mobile devices according to your business’ working hours.

When an appointment is made through the booking page, a custom confirmation e-mail is sent out immediately to both the customer and service provider.

This option allows you to assign colors for services and lay out details such as:

  • Appointment type
  • Customer details
  • Service provider
  • Employee providing service

The calendar also automatically updates itself and sends out an instant notification whenever a customer books, reschedules or cancels an appointment.

Booking Page

Setmore Booking Page

The Booking Page is customizable to suit the specific needs of a business, which means it can even be used as a business website. I agree with the positive Setmore booking reviews that claim it’s extremely easy to navigate.

On the Booking Page, business owners can list the following:

  • Services
  • Pricing
  • Contact details
  • Availability

As a convenient way to connect with customers, the page is accessible to customers 24/7, allowing them to self-book, reschedule, and cancel their appointments.

Furthermore, it provides an option to make payments online and receive booking confirmation instantly, as well as to integrate your Booking Page to your company website and social media access for wider customer reach.

E-mail and SMS Notifications

Setmore E-mail and SMS Notifications

Taking e-mail notifications to a whole new level, Setmore provides automatic personalized e-mail reminders to customers before their scheduled appointment to reduce no-shows.

Businesses may opt to add a ‘reschedule’ or ‘cancel’ button to their e-mails, and numerous Setmore customer reviews make it clear that customers appreciate the convenience of managing their bookings through special one-click buttons, thus saving time and avoiding stressful phone calls.

Both customers and staff receive instant notifications when time slots are booked, rescheduled, or canceled. Customers may also save appointments to their personal calendars by simply clicking the ‘Add to Calendar’ button, while the Premium and Pro versions come with an SMS reminder option.

Video Conferencing

Setmore Video Conferencing

If you’re looking for a seamless video conferencing platform for your business, I can assure you that Setmore is exactly what you need and more, as this feature allows you to smoothly schedule and host quality video calls with your customers and team. You can preset which services require a virtual meeting to have a video call link generated and sent both to you and your customer when they schedule an appointment.

Having used Setmore’s video conferencing feature, I can confirm it’s one of the best among Setmore features. I personally like the fact that you can lock virtual meetings for privacy and eliminate any security concerns. Compared to Google Meet and Zoom video conferencing features, Setmore is a strong competitor.

Recurring Appointments

Setmore Recurring Appointments

Setmore allows you to create recurring appointments for regular clients and give them priority spots on your calendar, maintaining good customer relationships and avoiding the hassle of manually scheduling bookings each time a client requires your services.

Managers can schedule multiple bookings in advance choosing between daily, weekly and monthly recurrence, and set e-mail or text appointment reminders to notify clients prior to the appointment. According to Setmore appointments reviews, this feature makes all the difference in curating a strong and credible rapport with clients.

Calendar Synchronization

Setmore Calendar Synchronization

Even if you’d like to, you can’t be in two places at once—and yet every once in a while, you double-book yourself. However, Setmore makes double-booking a thing of the past by allowing you to synchronize your calendars on one platform. You can import events from your Google Calendar and vice versa to have an overall view of your schedule on one platform.

Your Setmore calendar automatically blocks out time for pre-scheduled slots to prevent scheduling conflicts, with the additional option to sync and share your team’s calendars. According to credible Setmore scheduling reviews from businesses with more than one service provider, this is a great feature to keep track of everyone’s timelines.

Website Plugin

Setmore Website Plugin

The website plugin feature enables you to integrate Setmore with your business website by connecting it to the platform. This allows your online visitors to schedule appointments directly from your site through Setmore’s appointment widget, which is compatible with most website builders such as WordPress, Wix, and Weebly.

Providing absolute convenience, Setmore integrations let you simply add a ‘Book Now’ button to your website to entice customers to make a booking, turning your business website into a gateway to your Setmore Booking Page.

QR Code Scan

Setmore QR Code Scan

A single QR code scan is all it takes for your customers to reach your Booking Page and schedule their appointments. Setmore provides you with an option to create a QR code to share on your website, social media platforms, and business cards for your customers to scan on their smartphones and access your service menu and real-time availability.

Making Setmore a smart and convenient way to fast-track your online booking, this feature that doesn’t disappoint in terms of functionality finds its rightful place in our in-depth Setmore review, as any decent modern app should have a QR code scan option.

Social Media and Business Apps Integration

Setmore Social Media and Business Apps Integration

Social media is an essential marketing tool for any business, which is why Setmore allows for social media integration, enabling customers to link their social media accounts to Setmore.

Business owners can further list their services across social media platforms such as Facebook and Instagram, where customers can schedule appointments by simply clicking the ‘Book Now’ button. Setmore also makes online payments quick and easy through payment integrations with platforms such as Square, Stripe, and Paypal.

After considering all the main features’ functionality, ease of use, and execution in my Setmore review, this is how I rate them:

Feature Rating
Calendar  ★★★★☆ 4/5
Appointment Scheduling ★★★★☆ 4/5
Notifications ★★★★☆ 4/5
Video Conferencing ★★★★☆ 4/5
Integration With Other Tools and Apps ★★★★★ 5/5

Ease of Use

Setmore is very user-friendly, with the website offering a complete set of tips and tricks to self-navigate through the app. In just a few easy sign-up steps, you’ll be ready to accept online bookings.

This is how to sign up:

Step 1: Go to www.setmore.com on your web browser

Step 2: Enter your e-mail address in the text box and click “Start FREE”

Setmore Signup Process

Step 3: Insert your e-mail and password, or sign up with your Facebook or Google Account

Setmore Signup Process Step 3

Step 4: Select a subscription plan and click “Continue FREE”

Setmore Signup Process Step 4

Step 5: Insert the required details and other basic information, and you’re all set!

Setmore Signup Process Step 5

Plans, Pricing, and Contracts

Setmore has a variety of pricing plans to suit anyone’s pocket. Whether you own a startup or a fast-growing business, Setmore has a package suited for your scheduling needs.

Let’s take a look at Setmore pricing:

Plan Price and Subscription Features Covered
Free $0
  • Up to 4 users
  • Unlimited appointments
  • Email reminders
  • Custom Booking Page with unique URL
  • Payments with Square
  • Teleport video meetings
  • Social media integrations
Premium $12/month, or $9/month billed annually
  • 2 users max
  • SMS reminders
  • Two-way calendar
  • Payments with Square, Stripe & Paypal
  • Customized notifications
  • Recurring appointments
Pro $9/month, or $5/month billed annually
  • 3+ users
  • HIPAA eligible; Option for a signed BAA

*Same features as premium, but for a bigger team

Free Basic Plan

The free basic plan is perfect for startup owners who require a scheduling platform but might not have the funds to spend on a paid premium or pro version. Accommodating a maximum of 4 users, the free Setmore subscription plan is the perfect starter pack to efficient customer appointment scheduling and client management.

Premium and Pro Version

The Setmore Premium version, which allows only two users, will cost you $12 monthly, while the Pro version that shares all the same features but for larger teams is oddly cheaper at $9/month. Comparing Setmore vs Calendly, the pricing plans cost the same, but Setmore’s paid plans come with slightly more advanced features like SMS reminders or payments through Square, Stripe, and Paypal.

What’s more, opting for annual billing on Setmore’s paid plans will save you up to 55% on your monthly fees.

Customer Support

For all subscription packages, Setmore provides excellent 24/7 customer support that can be reached through instant messaging on the Setmore Mobile App. In my experience, these apps typically have a bot answering in generic phrases, so I was skeptical at first.

However, after testing it out, I was surprised by how quick the response was in solving my request. This is confirmed by Setmore app reviews from users who also praise customer support.

Alternatives

Here’s how Setmore performs against its competitors:

Setmore vs Appointy

Win: Pocket-friendly pricing
Lose: Appointy has better marketing tools to create promotional campaigns
Best: Businesses in the entertainment space might choose Appointy over Setmore

Read the full review of Appointy here

Calendly vs Setmore

Win: The option to specify required service makes it ideal for the service industry
Lose: Being ideal for small businesses, Setmore lacks the capacity to cater to larger enterprises
Best: Larger enterprises would most likely prefer Calendly

Setmore vs Booker

Win: Easy to use
Lose: Booker allows businesses to create location-specific marketing campaigns
Best: Businesses with stores in different locations

Being affordable, user-friendly, and efficient, Setmore is ideal for small businesses in the service industry in need of scheduling software for smart calendar management.

Is Setmore Worth It?

Finding the right workflow and administrative system for your business can be a nightmare. Luckily, Setmore provides a calendar management solution that not only allows you to offer your services stress-free, but also enables you to maintain healthy customer relationships.

Setmore is one of the most reliable, easy-to-use, and budget-friendly admin apps available on the market. If you’re looking for a way to seamlessly connect with customers, you should definitely give Setmore a try.

If you own a business and are struggling to stay on top of client management, Setmore is the answer you’ve been looking for.

FAQ

Is Setmore safe?

As a platform that adheres to prescribed industry standards for protection of personal information it receives, Setmore is absolutely safe to use. The app won’t use contact information obtained during the Google import process or share it with third parties without user consent.

What is the Setmore app?

Setmore is an online scheduling platform enabling businesses to connect with customers by listing their services and availability and allowing customers to self-schedule their booking. Setmore gives instant confirmation and sends automated e-mail and text appointment reminders to both the service provider and customer prior to the scheduled appointment.

How do customers book on Setmore?

Customers can self-schedule appointments for required services on the Setmore Booking Page depending on available slots. Setmore also allows website plugins and social media integration so customers can make bookings on the business website or the company’s social media platforms. The platform also provides a QR code for customers to simply scan and schedule their booking.

What is the best free appointment scheduling app?

In our Setmore reviews, I discovered that Setmore is by far the best free appointment scheduling app on the market, and is seen as a strong competitor. It offers a free basic version which gives you unlimited appointments, e-mail reminders, and payments with Square.

ABOUT AUTHOR

I am curiosity-driven and detail-oriented so you will often find me researching the latest trends, experimenting with search engine optimization, or testing software. As a keen observer of content, my teammates often like to joke that "noting escapes the eye of Beti."