• YEARS IN BUSINESS: 7 Years
  • STARTING FEE: None
  • BBB RATING: A+
  • RENEWAL POLICY: Automatic
  • CUSTOMER SUPPORT: Phone
  • SUBSCRIPTION MODEL: Monthly or Bimonthly

2021’s TruthFinder Reviews: Services, Fees, Alternatives

  • YEARS IN BUSINESS: 7 Years
  • STARTING FEE: None
  • BBB RATING: A+
  • RENEWAL POLICY: Automatic
  • CUSTOMER SUPPORT: Phone
  • SUBSCRIPTION MODEL: Monthly or Bimonthly

Best For

Dark Web Scans

STRENGTHS

  • Unlimited reports with membership
  • Mobile app available for iOS and Android
  • Contact information included in the reports

WEAKNESSES

  • No trial period
  • Lengthy cancellation process

TruthFinder is one of the up-and-coming competitors on the online background checks market in 2021. The company was launched in 2014 and has since been featured on a variety of sites from Bustle to CNET.

Its background check service helps you to connect with old friends, find out more about an online seller, and more.

Here’s what I covered in this review:

  • Company overview
  • What is TruthFinder and how does it work
  • Main features
  • Ease of use
  • Plans and pricing
  • TruthFinder reviews and ratings
  • FAQ

TruthFinder Overview

TruthFinder was established in 2014 and has its headquarters in San Diego, California. It provides information by aggregating all available data connected to the person that is on public records. My research has shown that the company has a well-established presence on the background check market which is confirmed by TruthFinder consumer reviews on review platforms. The positive reviews praise the company for detecting fraudsters, impostors, and finding lost relatives, while the negative reviews mainly said that there wasn’t enough information on the report but the company was quick to resolve such complaints. 

What Is TruthFinder And What Can It Be Used For?

TruthFinder is a popular background check service and people search tool that you can use to find information about an individual. It provides this information by aggregating all available data connected to the person from public records

You can use TruthFinder to look up an unknown number, find an old friend, colleague, or relative, look up your date, or check what personal information about yourself is available to other people. In addition to this, you can use TruthFinder to perform a dark web scan. 

All in all, the service can be handy if you want to reconnect with old acquaintances or determine if a person or company is trustworthy. However, TruthFinder is not accredited according to the FCRA law which means that you cannot use it for an employee or tenant screening but there are other services for that purpose.

Main Features

TruthFinder offers a people search, a background check, and a dark web scan. You can search by a variety of parameters and get the results almost instantly. The only faults are that sometimes the search may take a bit longer than expected and the reports may not contain enough information, but that only means that there’s not enough information about the person on public records

Feature Description Rating
Types of searches Unlike its competitors, TruthFinder offers three types of search i.e. people search, 

background check, and dark web scan.

5
Search parameters There is a variety of search parameters, such as name and last name, reverse phone lookup, address, and email.  5
Type of information An extensive base of personal information such as a person’s education, military records, criminal records, financial records, social media profiles, and vehicle ownership. 5
Reports Reviews of TruthFinder reports state that these are accurate, organized, and comprehensive. 5
Turnaround time Reports are generated within minutes and are accurate.  5
Ease of use The TruthFinder signup process is easy and searching for a person is very simple.  5
Price TruthFinder subscription prices are affordable. 5

Although it is listed as a separate type of check, on further research I found that TruthFinder reports don’t distinguish between a people search and a background check. Instead, they provide background check reports that supply all the known information about an individual. But does TruthFinder notify the person about your check? Fortunately or not, it doesn’t.

Ease of Use 

Both TruthFinder’s website and mobile app are incredibly user-friendly. The navigation is straightforward, and you certainly don’t need to be a tech geek to find your way around.

Performing a background check is as easy as 1-2-3:

  1. Fill in all the information that you have about the person

       2. Browse the results until you find the person you’re looking for

        3. Register, pay, and view your report

And don’t worry if you get stuck! Their blog and FAQs have detailed guides on how to run a background check from start to finish.

Plans, Pricing, and Contracts

You can get all of TruthFinders’ people search tools through subscription plans which are relatively affordable. But TruthFinder reviews often complain about the fact that they have no once-off report options nor a free trial.

Plan Price + subscription Number of reports Types of searches included
1-month  $27.78/month Unlimited  Background check
2-month $23.04/month Unlimited Background check
Reverse phone number lookup $4.99/month Unlimited  Phone number lookup

There is also an additional charge of $2 to download the report in PDF.

All in all, the service is worth paying for if you want to reconnect with old acquaintances or determine whether a person or company is trustworthy. 

Ratings and Reviews

To get a full overview of TruthFinder, I considered the full range of TruthFinder reviews. The company has an A+ rating on BBB. Although the service has more than 40 five-star reviews on the site, its overall score is around two stars.

The picture is far more positive on Trustpilot. Here their overall rating is 4.2. This is not surprising, as 64% of the 1,045 reviews here give them five stars.

Reviews of TruthFinder services often mention its comprehensive guidelines on how you can use the information you find. Above all, TruthFinder consumer reviews praise them for the accuracy and depth of the supplied information.

On the downside, people sometimes complain that they weren’t aware that the subscription to the plan would be automatically renewed. In addition to this, people often aren’t happy with the cancellation process.

According to some legit TruthFinder reviews, opting out took longer than customers expected. Many of them were not pleased with being charged fees after they had wanted to cancel.

To its credit, TruthFinder answered or resolved most of the negative comments and issues on BBB.

Alternatives

Finding a suitable TruthFinder alternative was difficult but the competitors with the most potential in the realm of background checks in 2021 are Better Future, Spokeo, and BeenVerified. 

Company

Win Lose Best for
TruthFinder Accurate reports Lengthy cancellation process Accuracy and depth of information
Better Future Free background check Limited database Personal background check
Spokeo Free people search Limited number of reports Turnaround time
BeenVerified Ease of search Some customers complain about inaccurate reports Quick search

One of TruthFinder’s biggest advantages is the accuracy of its background checks. The details they provide are generally up-to-date and include contact information.

To Wrap Up

Whether you need to find a long-lost relative, check up on your date, or find out what’s available on the internet about yourself, TruthFinder can get you the most accurate and up-to-date report in a matter of minutes. Now you no longer have to be left wondering about people’s backgrounds.

Finally, if TruthFinder or any TruthFinder alternative makes you feel uneasy about having your information out there, you can ask for it to be removed or simply use an identity theft protection service.

Where TruthFinder Dominates

PROS Unlimited reports with membership
Accurate reports
Dark web scans
Mobile app

Where TruthFinder Falls Short

CONS No trial period
No pay-per-report option
Lengthy cancellation process

TruthFinder is best for those who want to find a person they have lost contact with or protect themselves from fraudsters and impostors, as TruthFinder reviews show. 

Key Features

Feature Rating
Types of searches 5
Search parameters 5
Type of information 5
Reports 5
Turnaround time 5
Ease of use 5
Price 5

Legal Disclaimer: TruthFinder is not a consumer reporting agency under the Fair Credit Reporting Act guidelines. You may not use the service or the information it provides to make decisions about consumer credit, employment, insurance, tenant screening, or any other purpose that would require FCRA compliance.

FAQ

Does TruthFinder work?

Yes, it does. Each and every review of TruthFinder confirms that the company succeeds in providing you all the possible public records available on the person you looked up. 

Are TruthFinder background checks legal?

So, is TruthFinder legit? Yes, TruthFinder’s background investigation process is both legal and legit. The information they reveal is all taken from public records.

Is TruthFinder free?

No, TruthFinder charges a monthly fee between $26 and $30 per month. The service doesn’t have any free trials.

Does TruthFinder cost money?

Yes, it does. TruthFinder is not a free background search engine. Therefore, it will cost you money to get the reports. Check our Intelius pricing section for more details on the cost of reports and monthly subscriptions. 

Is TruthFinder anonymous?

With TruthFinder, you can rest assured that your search remains anonymous. No one will be notified or can find out that you’ve been looking them up.

Is TruthFinder accurate? How often is it updated?

Overall, TruthFinder’s results are accurate and up-to-date, especially when it comes to contact details like phone numbers and email addresses. Unfortunately, background screening services will never be 100% accurate as they rely on information that is found in publicly available records. This means the data can be inaccurate since it only gets updated when the information available publicly is updated.

How can I reach customer service?

You can reach TruthFinder’s customer service through their phone support line (800) 699-8081. Support is available seven days a week from 5:00 a.m. to 10:00 p.m. PST, and 8:00 a.m.-1:00 a.m. EST. TruthFinder reviews often point out that the phone lines can be pretty busy. In that case, you can also email them at [email protected] The background check service also has a detailed FAQ page on their site where you can find help on issues like changing passwords.

Does TruthFinder tell the person you looked them up?

No. TruthFinder reviews confirm that all the searches performed with TruthFinder are completely private and the person you looked up will not be notified of it. 

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