• Material: Coconut coir, Organic cotton, organic wool, natural rubber, organic latex, memory foam
  • Size: Standard sizes for Twin, Twin XL, Twin loveseat, Queen, Queen loveseat, King, King loveseat, California King
  • Cost: Ranging between $1,899-$2,347
  • Warranty: 7-year warranty
  • Trial: No trial, but a 30-day exchange
  • Shipping: Free shipping within the US

The Futon Shop Reviews [Pricing & More]

  • Material: Coconut coir, Organic cotton, organic wool, natural rubber, organic latex, memory foam
  • Size: Standard sizes for Twin, Twin XL, Twin loveseat, Queen, Queen loveseat, King, King loveseat, California King
  • Cost: Ranging between $1,899-$2,347
  • Warranty: 7-year warranty
  • Trial: No trial, but a 30-day exchange
  • Shipping: Free shipping within the US

Best For

For anyone who would like to try a Japanese-style futon mattress


  • 30 day money-back guarantee
  • Multiple showrooms available in California
  • Credible and trusted company in business since 1976
  • Locally manufactured and produced
  • GOLS, GOLT, Greenguard certified
  • Handmade
  • 100% organic and natural materials
  • Non-toxic product


  • Short warranty periods
  • Only available in the US

The Futon Shop (TFS) is a mattress industry leader when it comes to sustainability, chemical-free manufacturing, and using organic and natural ingredients.

The Futon Shop reviews are mostly positive, with many claiming that it’s great value for money and that it provides excellent back support. But how do The Futon Shop’s futon mattresses weigh up against other traditional bed bases and mattresses?

In this in-depth The Futon Shop mattress review we’ll be reviewing the company’s Futon mattresses by looking at the following key factors:

  • Company Overview
  • Futon Mattress Overview
  • Pricing and Value for Money
  • Futon vs sofa bed vs bed bases
  • Customer Testimonials

The Futon Shop Company Overview

Having been committed to living a chemical-free lifestyle from an early age, the company’s CEO and founder, Suzanne Diamond, created The Futon Shop to make healthy, non-toxic furniture for all. The company’s repertoire stretches further than just mattresses, they are currently manufacturing protective masks, pillows, towels, blankets, and many other household furniture items.

TFS products are handmade and manufactured in California, where they’re available in showrooms on multiple locations:

  • San Francisco
  • Santa Rosa
  • Los Angeles
  • Sacramento
  • Costa Mesa
  • San Marcos
  • San Mateo

Most of these showrooms are BBB accredited with an A+ rating.

The Futon Shop Mattress Features

Japanese-style futons are different from mattresses on a bed base in that they are designed to fit into confined spaces. A futon can be folded up into a couch and is usually made from a large pillow-type top or quilted mattress instead of a standard mattress with layers and innerspring.

Regardless of the traditional futon mattress that was designed to double as a day sofa, TFS created different types of futon mattresses that act as perfect additions to the bedroom. But can you sleep on a futon every night? The answer is yes, especially considering credible The Futon Shop bedding reviews claiming that after having slept on a futon, they’re never going back to a traditional bed.

The company offers its clients wool, organic, latex, and chemical-free futon options that all have unique features. In this review, we’ll look at the most popular mattresses within each category: Eco Pure Wool, Tranquility 2 Hypoallergenic, EcoSupport Pure Latex, and Pure Comfort Natural Cotton Mattresses. Alternatively, as customers can also choose from a range of memory foam mattresses, we’ll also be adding the Lucid Snow futon mattress into our review.


All wool and cotton are naturally sourced and felted by hand, so these mattresses can last a lifetime. The cotton used is USDA certified organic and chemically free, allowing for a healthy night’s rest. The company offers cotton covers or cores, depending on your preference.

Other materials used include long-lasting coconut coir, natural Dunlop latex, and natural crimp virgin wool. The TFS range includes more than 30 mattresses with high-grade organic wool as the core ingredient because of wool’s many benefits:

  • It regulates body temperature
  • It acts as a natural flame retardant
  • It’s resistant to mold, dust mites, bacteria, and mildew
  • It repels moisture, resulting in a no-staining mattress
  • It rejuvenates sleep for a better REM

Mattress Layers

All futon mattresses are available in a natural or white color with their signature core layers. Let’s have a closer look at the construction of the company’s five bestsellers: Eco Pure Wool, Tranquility 2 Hypoallergenic, EcoSupport Pure Latex, Pure Comfort Natural Cotton, and Lucid Snow.

Eco Pure Wool

The Eco-Pure wool futon mattress is an 8-inch medium-firm model with a latex core. This model has three layers:

  • Layer 1 – 3-inch layer of EcoPure chemical-free wool
  • Layer 2 – 2-inch layer of Dunlop latex
  • Layer 3 – 3-inch layer of EcoPure chemical-free wool

This mattress covered in a GOTS certified organic cotton fabric can be used for everyday sleeping or sitting, while the combination of wool and latex creates a medium-firm sleeping experience perfect for side sleepers.

Tranquility 2 Hypoallergenic

The Hypoallergenic Tranquility 2 model features 3 layers, with a micro coils support layer for extra firmness. This model gives the sleeper the benefits of both a futon and a traditional innerspring bed.

  • Layer 1 – 2 inches of virgin wool
  • Layer 2 – 733 individually wrapped pocketed double-tempered coils
  • Layer 3 – 2 inches of virgin wool with high crimp

The great thing about this model is that it provides a temperature control experience because of the wool and further isolated support, and motion transfer provided by the coils system, with an added benefit of contouring the body. Many The Futon Shop Wool mattress reviews praise this specific model for being hypoallergenic, providing customers who suffer from allergies or need to calm their night anxiety, with a good night’s rest.

EcoSupport Pure Latex

For added eco-friendly support, the Pure Latex offers an extra 2 inches of natural Dunlop latex. With four layers, this futon mattress is perfect for heavier individuals who need more support.

  • Layer 1 – 1-inch American grown virgin wool (14-32 lbs)
  • Layer 2 – 2 inch natural Dunlop Latex
  • Layer 3 – 733 4-inch micro coils that are individually wrapped for motion isolation and excellent pressure distribution
  • Layer 4 – 1-inch American grown virgin wool (14-32 lbs)

The Futon Shop reviews in 2022 praise the EcoSupport Pure Latex futon mattress as one of the company’s best sellers because of its additional support layer.

Pure Comfort Natural Cotton

Combining all TFS’ best ingredients, the Pure Comfort Natural Cotton futon mattress truly provides the best of both worlds. It features 5 layers that are made out of wool, cotton, and coils:

  • Layer 1 – 1-inch American grown virgin wool (14-32 lbs)
  • Layer 2 – 1-inch organic cotton
  • Layer 3 – 733 4-inch micro coils that are individually wrapped for motion isolation and excellent pressure distribution
  • Layer 4 – 1-inch organic cotton
  • Layer 5 – 1-inch American grown virgin wool (14-32 lbs)

The model is covered with 60+ soft cotton lace tufts that ensure the filling doesn’t shift around. Consumers writing The Futon Shop organic mattress reviews state that the Pure Comfort is perfect for the main bedroom, especially for couples.

Lucid Snow

The Lucid snow is an all memory foam futon mattress with a micro coils system that measures 10 inches in height. It features five layers:

  • Layer 1 – 1-inch soy based cooling gel-infused foams
  • Layer 2 – 2-inch durable soy based memory foam
  • Layer 3 – 1-inch American grown virgin wool
  • Layer 4 – 733 4-inch micro coils system for motion isolation and improved natural breathability
  • Layer 5 – 1-inch hybrid soy-foam base that adds a support layer

The Futon Shop mattress reviews testify that the Lucid Snow is the perfect model for individuals looking for a soft firmness.

All of TFS’s mattresses can either be placed on a sofa bed, natural bed frame, or an adjustable bed base, allowing the consumer a flexible sleeping and sitting experience.


Compared to the traditional box innerspring mattresses, the futon mattress is naturally less bouncy. However, TFS offers different firmness levels to fit their customers’ individual sleeping needs.

The top five models have the following firmness levels:

  • Eco Pure Wool: medium
  • Tranquility 2 Hypoallergenic: medium-firm
  • EcoSupport Pure Latex: medium-firm
  • Pure Comfort Natural Cotton: medium-firm
  • Lucid Snow: very soft/extra soft


TFS is so confident in their product that they provide their consumers with a 30-day comfort guarantee. If you’re not happy with your futon mattress purchase, you can exchange it within 30 days of purchase.

Motion Isolation

Reviews of The Futon Shop sofas have testified that the futon mattress on the sofa is a great motion isolator, but if you’re looking for something less firm, the TFS’ all-foam models might be a better option.

Edge Support

Because most of the models have a wool or latex core, the edge support doesn’t compare that well to other traditional all-foam and innerspring designs. However, even though the all-wool and cotton models don’t provide adequate edge support, the models with a micro coils system provide the support that sleepers who roll around a lot might need.

The Futon Shop Pricing & Discounts

One of the key takeaways from The Futon Shop reviews is that mattresses are fairly priced and offer great value for money. The company almost always has huge discounts and promotions running, so customers can expect up to 70% off of their purchase.

Here is a list of their prices for the different sizes and models (after discount has been applied):

Tranquility 2 Hypoallergenic EcoSupport Pure Latex Pure Comfort Natural Cotton Lucid
Price from $2,347.96 from $2,140.55 from $2,347.96 from $1,899.96 from $1,899.96

Easy and affordable financing is available from The Futon Shop’s partner, Affirm at 0% APR.

Shipping, Warranty, and Return Policies

The Futon Shop provides free shipping within the United States, allowing customers to track their orders on TFS website. Depending on the product, TFS has different warranty periods:

  • Covers – 2-year warranty
  • Hardwood frames – 5-year warranty
  • Metal frames, case goods, platform beds – 1-year warranty
  • Futon mattresses – 7-year warranty
  • Sofa beds – 6-month warranty

Although there is no sleep trial period, the 30-day money-back guarantee option allows customers to return futon mattresses if they aren’t satisfied with the comfort.

Customer Service

The Futon Shop customer reviews are a bit all over the place when it comes to customer care, with some claiming that customer service was 100% satisfactory, and others that their questions and emails remain unanswered.
Either way, TFS customer care is officially available for general inquiries 7 days a week on 1-800-44-FUTON from 10am-7pm (PST), or via email at customerservice@thefutonshop.com. Alternatively, customers reach support via the live chat featured on the website.

The Futon Shop Reviews and Testimonials

The Futon Shop organic cotton mattress reviews and testimonials can be found all over the internet. Out of 2009 credible reviews on TFS website, the company scores a 4.8 star rating.

Let’s look at some external ratings from different sources:

  • Ratings from owners on Goodbed.com – out of 158 ratings, 69% of customers would recommend the mattress
  • Trustlink – 4.3 star rating
  • The Futon Shop reviews on Yelp are less positive, giving the company a 3.5 star rating out of 219 reviews, mainly due to the short warranty and customer service.

Futon vs Sofa Bed vs Bed Bases

Many Westerners are scared to try a Japanese futon bed mainly because it’s not something they’re used to, or they’re sceptical about the sleeping support. Let’s see how it weighs up against more traditional sleep material.

Futon vs Sofa Bed

The key difference between a futon and a sofa bed is that the sofa bed’s mattress is hidden underneath the frame, compared to the futon’s bed mattress that doubles as the seat cushions.

Even though a sofa bed provides more support, it takes up a lot of space and isn’t always as aesthetically pleasing, whereas a futon is space-friendly and easy to move around.

Futon vs Memory Foam Mattress

The biggest difference between futons and memory foam mattresses is the core ingredients. Most futons have a wool or cotton core compared to the alternative made from gel memory foam or high-density memory foam.

Many people invest in futons only as a second bed or sofa, and not necessarily the primary bed because memory foam contours the body is much better than wool, while also having a longer lifespan than the futon’s wool core.

Wrap Up

For anyone who would like to try a Japanese-style futon mattress, The Futon Shop is the perfect place to make your purchase. With a 30-day money-back guarantee and many positive The Futon Shop reviews, it’s clear that this company is working towards an organic way to improve their customers’ sleep.


I am a curiosity-driven creature searching for answers — and questions — in the digital realm. From marketing through online business creation to software tools — I am fascinated by everything that can make life easier. When not looking for meaning, yoga and good food keep me grounded.