• Ease of Use: ★★★★☆ 4/5
  • Pricing: ★★★★☆ 4/5
  • Download and Upload Speeds: ★★★★☆ 4/5
  • Privacy: ★★★★☆ 4/5
  • Security: ★★★★★ 5/5

IDrive Review [Features, Pricing & Alternatives]

Fact-checked
  • Ease of Use: ★★★★☆ 4/5
  • Pricing: ★★★★☆ 4/5
  • Download and Upload Speeds: ★★★★☆ 4/5
  • Privacy: ★★★★☆ 4/5
  • Security: ★★★★★ 5/5

Best For

Online file backup and storage service for individuals, teams, and businesses

STRENGTHS

  • Fast backup, transfer, and downloads
  • Excellent IDrive Android, iOS, and desktop apps
  • Data restore options with versioning and rollback support

WEAKNESSES

  • Offers somewhat limited storage compared with alternatives
  • The user interface could be more modern and streamlined

Whether for professional or personal use, a reliable online backup service can help prevent the loss of your valuable digital files.

In this IDrive review, we’ll introduce you to one of the best online backup tools available today. Read on to find out about:

  • its features
  • user experience
  • pricing
  • alternatives
  • and more

What Is IDrive and How Does It Work?

IDrive is an online file backup and storage service for individuals, teams, and businesses. As such, it has various features in place to help protect the existence, security, and privacy of your files stored via its systems. This is what makes the difference when it comes to IDrive vs Google Drive, OneDrive, and similar consumer cloud storage options.

Aside from simply backing up and restoring your files, IDrive can also be used to access and sync your files from across all your devices. There are also basic tools to share files with other IDrive users. However, it stops short of being a device-cleaning utility software.

If you’re looking for software to help manage and clean files on your device, there are services such as System Mechanic (for PC), as well as MacKeeper or CleanMyMac for MacOS.

IDrive offers separate packages for individuals, teams, and businesses with appropriate security and compliance levels. They can even integrate with external secure storage solutions and offer backups on a physical device should you lose your digital copies.

Main Features

What’s most striking about IDrive is its wide variety of features. It does a little bit of everything, whether you need it for individual use or for business.

There is also a range of separate IDrive apps for particular purposes, such as IDrive Mobile and IDrive Photos. You can even use it to simply free up space and organize your devices.

However, most users will mainly be interested in its backup solutions which offer the following benefits:

Upload Speed

Over the years, there have been plenty of complaints regarding the occasionally slow IDrive upload speed. However, it seems like the backup provider has addressed this issue. At most times, you’ll experience upload/download speeds that max out your network connection’s capabilities.

IDrive also compresses your backup files beforehand so that they have smaller transfer sizes. It also only uploads modified portions of your files when the next backup cycle begins. This increases upload/download/transfer speeds.

Storage Space

As far as storage space goes, we were impressed with IDrive’s scalability. You can get anywhere between 5GB (free) and 100TB (with a Team plan). For teams, the available storage space can be shared between the number of users/computers your plan allows. IDrive saves up to 30 previous versions of your backups for recovery purposes, and all backups are stored securely.

Security

Are you wondering “is IDrive safe?”. After all, this really is one of the most important questions when it comes to a backup service. IDrive make a lot of claims when it comes to security, but we’re happy to report that they back it up with robust security features. All backups and transfers are protected by military-grade AES-256 encryption and user security keys are not stored on a server. You can also use your own private encryption key or let IDrive assign one to you.

Synchronization and File Sharing

You can use a single IDrive account across a range of devices, like PCs, Macs, iPhones, iPads, and Android devices. Backups are synced in real-time across desktop operating systems, mobile devices, as well as any secondary storage devices like disc clones or a physical external hard drive. So, you’ll be able to access your most up-to-date backup files from anywhere. This is one of the key pros of this service we identified in our IDrive backup review.

Privacy

IDrive can help to protect your account with secure login practices, like support for an SSO (support for single sign-on) provider using a central identity provider. IDrive’s infrastructure is compliant with various data protection regulations, such as HIPAA, SOX, GLBA, and SEC/FINRA. For HIPAA, they will even sign a Business Associate Agreement.

Business Features

The feature we thought was really useful while writing our IDrive online backup review was the Team/Business capabilities. If you go with one of these packages, you can create and manage user accounts from the main dashboard. This makes it easy to use IDrive as an office backup solution and the SSO technology means that your users can log in securely alongside your other business software.

Restoring Data

You can restore backup data from any device or browser simply by logging into your IDrive account. IDrive will automatically analyze your current and backed-up data to optimize downloads. You can also either rollback up to 30 versions or retrieve a version of your backups from the trash which are stored for up to 30 days.

Feature Rating
Upload speed ★★★★★ 5/5
Storage space ★★★★☆ 4/5
Security ★★★★☆ 4/5
Privacy ★★★☆☆ 3/5
Sync and File Sharing ★★★★☆ 4/5
Business Features ★★★☆☆ 3/5
Restoring Data ★★★★☆ 4/5

Ease of Use

If you’re wondering how to use IDrive – don’t worry. Signing up for and using the service is completely straightforward. You can either download and install the correct software/app for your device in order to use all the features, or you can just use the browser-based version.

Here are the step-by-step instructions how to get started:

1. First, you need to sign up by only providing some basic information:

IDrive signup process

2. Once you’ve done that, it will immediately start downloading the software. However, you can also log in to your dashboard and immediately start uploading files for backup:

IDrive Signup Process

3. You can see the easy-to-use desktop interface (Windows) below. You can immediately choose which folders/files to download simply by selecting them and clicking “Backup Now.”

IDrive Backup

4. Similarly, if you already have files that are backed up, you only need to go to “Restore” in the main menu. Then, to restore files, highlight them and click “Restore Now.”

IDrive Restore Now

5. Under “Scheduler,” you can also set your own backup schedules using the simple controls:

IDrive Scheduler

There’s not much more to it. Everyday users don’t need to worry about more advanced capabilities, like changing your IDrive encryption key. While the interface isn’t the most modern, it’s definitely beginner-friendly and straightforward.

Plans, Pricing, and Contracts

So, how much will IDrive cost you? Well, that depends on what purpose you need it for. The pricing is transparent and there aren’t any “hidden costs,” making it easy to choose the right plan depending on your needs. The only catch is that all plans are billed on a yearly basis with no monthly options.

Plan Price+Subscription Number of users Storage Amount Features
Free $0 for life 1 5GB Backup multiple devices

Continuous backup

External drives

Remote management

Disk clone

Real-time synchronization

Access files

Share files with others

Personal $79.50/year

$99.50/year

1 5TB

10TB

1 free IDrive Express delivery per year

Support

Team $99.50/year

$199.50/year

$499.50/year

$999.50/year

$1,999.50/year

5 users/5 computers

10 users/10 computers

25 users/25 computers

50 users/50 computers

100 users/100 computers

5TB

10TB

25TB

50TB

100TB

User/groups

SSO

3 free IDrive Express deliveries per year

Business Compliance

Priority support

Business $99.50/year

$199.50/year

$499.50/year

$799.50/year

$1,499.50/year

Unlimited 250GB

500GB

1.25TB

2.5TB

5TB

Server cloud backup services

According to most IDrive reviews, users are pretty happy with the company’s pricing and billing practices.

Unfortunately, there are no free trials for paid plans. As you can see, however, the plans make it pretty clear who they are meant for. Keep in mind that the amount of storage for Team plans will be shared between users.

Usually, your first year is discounted by 20% or 25%. You can also subscribe to a two-year package, but be aware that there is no discount for this.

Customer Support

IDrive reviews are mixed, especially when it comes to customer support. It seems like unless you have a plan with priority support, it’s a 50/50 chance whether you’ll get decent customer service. Support is limited to office hours but is available via the phone, live chat, and email.

Alternatives

Win Lose Best for
IDrive vs Carbonite  IDrive allows unlimited devices per user. Carbonite offers 24/7 customer support. Single-device use and customer support.
IDrive vs Dropbox IDrive offers better security and automated backup tools. Dropbox is better for file/folder sharing. Online storage to share files with friends.
IDrive vs Google Drive IDrive has more security features and offers automated backup tools. Google Drive has a free 15GB storage limit. Using online document creation tools for work.

Because IDrive focuses on being a backup and recovery solution, it’s better at this specific job than most alternatives, like Google Drive and Dropbox. Its convenient syncing capabilities and multi-device support also set it apart from its direct competitors, like Carbonite.

IDrive Review: Conclusion

IDrive is first and foremost secure backup storage and recovery platform, and it does a great job at it. However, it’s also a service that makes managing your files more convenient with multi-device support and remote access.

Whether you’re looking for backup, storage, or recovery solutions as an individual or team, IDrive is a secure, convenient, and cost-effective option.

FAQ

Is IDrive a good service?

Yes! IDrive offers an excellent range of features for individuals, teams, or businesses to manage their backups and online file storage. While some users have complained about customer support availability, that can be solved by using a plan with priority support.

Which is better, iCloud or IDrive?

iCloud is convenient if you’re invested in the Apple ecosystem. However, according to our IDrive review, IDrive is a better general-purpose backup service with excellent multi-platform support. IDrive also offers better versioning and faster transfer speeds.

Is IDrive good for photos?

Yes. You can expect the same benefits and features using IDrive for your photos as other file types. However, IDrive doesn’t offer particularly advanced tools specifically for photo management or editing.

ABOUT AUTHOR