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2020’s Intelius Reviews: Services, Reports, 1-On-1 Comparison

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Strengths

  • Anti-fraud protection for users
  • Flexible subscription plans
  • 7-day trial membership
  • One-time searches
  • Accurate reports

Weaknesses

  • Reports are not downloadable

Breakdown

Years In Business

17 Years

BBB Rating

A

Starting Fee

$2 The First Five Days

Renewal Policy

Automatic

Subscription Model

Monthly

Customer Support

Phone, Email

Intelius, a background check company, allows you to search for information on individuals and properties and also offers a reverse phone lookup service. Aggregating data from public sources like federal, local, and state government agencies, it delivers reliable and swift results. 

Since 2003, Intelius has dominated the data brokerage industry, offering lower subscription rates than most of its competitors. 

Over the years, Intelius reviews have been positive and its prominence has grown thanks to these reliable features:

  • Free first search for all users 
  • In-depth background reports
  • Reverse phone lookup

Are you wondering, is Intelius legit? Yes, it is. According to the FCRA law, it is illegal to use this platform to screen employees and tenants. However, it is a great tool for vetting new social media friends, online dates, neighbors, and even tracking down long-lost loved ones.

Types of Background Checks By Intelius

A complete background check by Intelius gives the user a little bit of everything. Intelius background check reviews mostly evaluate the final reports as comprehensive and accurate. From legal matters to marital status, a user can get reliable background search results at a fairly reasonable price. 

Intelius offers a one-time, one-individual background check for $39.95.

You can scale down to $6.95 for searches without legal or criminal information.

The Premier Plus subscription, which costs $29.95, offers identity and address verification check feature along with an extra once-a-month background check.

Users cannot download any reports and can only access them later with an active account.

What Information is required for a background check?

Users can conduct a background search on Intelius with different sets of information, including:

  • NAME: First name, last name, city, and state
  • PHONE: Phone number
  • ADDRESS: Street address, city, and state

What is Included in the Intelius background check report?

Intelius background check reviews agree that a background check report offers the most comprehensive information on an individual, which includes:

✓ Personal Information
  • Full Name
  • Known Aliases
  • Age & Birth Date
  • Known Email Addresses
  • Known Relatives 
  • Social Media Accounts
  • Relationship Status
  • Contact Information
  • Complete Education
  • Marriage & Divorce Details
✓ Professional Information
  • Location History
  • Social Media Profiles
  • Public Records, incl. Bankruptcies and Tax Liens
  • Military History
✓ Property Information
  • Properties Owned
  • Addresses of Properties Owned
  • Vehicle Ownership Details
  • Past and Present Traffic Violations & Warrants
✓ Criminal Information
  • Criminal Records incl. Previous Arrests and Violations
  • Sex Offender Details
  • Misdemeanors 
  • Federal Offenses
  • Drug Trafficking Offenses
  • Security Fraud
  • Tax Violation

How is Intelius background check service useful?

Background checks are essential in many social situations where one needs to gain more information on an individual, to make an informed decision. The reliability of any information presented in a background investigation greatly depends on the company’s competence. Intelius reviews from 2020 suggest that, time and again, the company offers comprehensive and accurate reports

That said, there can be some situations when the information is incorrect. For example, if a person has recently moved and if the address is not yet updated in the public records, the report will show the last address. Remember that Intelius searches and collects only public record information. 

According to Intelius reviews, here are some of the most common reasons for conducting a background check:

  • Reconnect with old friends.
  • Someone’s calling you relentlessly? Check who they are! 
  • Review and check public data available on future property prospects. 
  • Get to know more about your new friend or date. 
  • Find out the details about your mysterious online friend. 
  • Lastly, conduct your own background check and see what pops up!

Plans & Pricing

Intelius offers the following subscriptions and one-time search plans:

  • Intelius Premier 
  • Intelius Premier Plus
  • Single Reports 

The Intelius Premier is a starter pack that allows users to conduct unlimited people searches. They give you a person’s name, age, alias, address history, phone number, and email addresses. Intelius Premier reviews show that users can conduct unlimited searches per day, excluding background checks. This plan costs $9.95 for the first month and $19.95 for each consequent month. 

The Intelius Premier Plus is slightly on the expensive side with a monthly subscription of $29.95 per month. Along with offering unlimited searches, it also allows the user to conduct one background search per month, which alone costs $39.95. This monthly voucher expires every month. If you want to frequently conduct people searches and occasionally a background check, you can benefit from this subscription. 

The Single Report offers users the chance to conduct single searches like Intelius reverse phone lookup. Add-ons like phone and address checks are available for an additional $7.95, as well as nationwide criminal and federal checks for an additional $19.95. A basic customer report costs $39.95. Intelius people search reviews are highly positive with most users appreciating the service’s accuracy and swift results. 

Subscription Plan  No. of Reports Processing Time (In Minutes) Pricing Report Data
People Search  1 3-5  $1 Full Name, Phone Number, Past & Present Addresses, Age, Date of Birth, Known Relatives, Aliases 
Email Lookup 1 3-5  $6.95 Full Name, Phone Number, Past & Present Addresses, Age, Date of Birth, Known Relatives, Aliases, Email Address
Social Network Search 1 3-5  $6.95 Full Name, Social Media Account Links, Date of Birth, Current Address, Email Address
Background Check 1 20-30  $39.95 Personal Information, Criminal Records, Lawsuits, Liens, Property Records, Address History, Bankruptcy, Marital Status
Criminal Record Search 1 20-30  $29.95 Criminal Record History, Court Record, Charge Outcome
Reverse Phone Lookup 1 15-20  Depends on Information Required Type of phone, Carrier, Full Name, Age, Location, More, if a user selects add-ons
24-Hour People Search Plan Unlimited  3-5  $19.95 Full Name, Address, Phone Number, Relatives
Intelius Premier 

(Monthly Subscription)

Unlimited  Depends on Type of Search $19.95 Full Name, Phone Number, Past & Present Addresses, Age, Date of Birth, Known Relatives, Aliases, Email Address, Social Media Accounts
Intelius Premier Plus (Monthly Subscription) Unlimited  Depends on Type of Search $29.95 Full Name, Phone Number, Past & Present Addresses, Age, Date of Birth, Known Relatives, Aliases, Email Address, Social Media Accounts, One Background Check Monthly, Option to Save Profiles and Reports

How To Perform A Background Check With Intelius?

Intelius is fairly easy to use with multiple search options clearly listed on their website. Here are the steps:

  • Select your preferred type of search, such as email reverse lookup or background screening.
  • Enter the required details such as name, phone number, or current address. 
  • Click on the Search button.
  • This page will also ask questions like the age of the individual you’re searching for. 
  • Once the data is collected, you will be redirected to the next page that shows relevant results. Select the person you find who has the most similarities to the person you are searching for. 
  • Intelius will create a comprehensive report including social media profiles. This may take more time. 
  • Unlock secure access to the report by clicking on the agreement by Intelius. It includes the following conditions:

“I will not use this service or information to make decisions about consumer  credit, tenant screening, or any other purpose that would require FCRA compliance.” 

  • Once the data is collected, Intelius will ask for your credit card information. This page also includes subscription plans that you can include in your purchase. 
  • Once the payment is successful, your account will be activated. You can then see the full report.

Pros & Cons

7-day trial membership

One-time searches

Flexible subscription plans

Accurate reports

Anti-fraud protection for users

Reports are not downloadable

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Intelius Customer Reviews Online

Website Name Positive Reviews Complaints Complaints Resolved Overall Rating
BBB 141 427 367 A
Trustpilot 87 70 NA 1.2
Google 6K 3K NA 4
Sitejabber 26 10 NA 2
Yelp 12 5 NA 2

Intelius is not overly popular when it comes to reviews on customer review sites. However, flexible plans and accurate reports tend to keep the clients coming back. They are also acknowledged for their quick and helpful response to consumer complaints. 

Intelius Vs. Competitors 

Brands Price/month Trial  Personal Information Work History Criminal Offenses
Intelius $19.95 – $29.95 $7.95 charge if canceled within 7 days Yes Yes Yes
PeopleFinders $24.95 No Yes Yes No
BeenVerified $26.85 $1 for 5 days Yes Yes Yes
TruthFinder $27.78 No Yes Yes Yes
PeopleLooker $22.85 No Yes Yes Yes

Wrap-Up

Intelius reviews clearly show that customers appreciate the wide selection of plans and searches available. The company ensures that the customers get the most accurate reports based on the provided information.

Intelius is useful for anyone who wants to check a potential date’s status, reconnect with lost friends, find associated criminal records, review new properties, and more.

 

Legal Disclaimer: Intelius is not a consumer reporting agency under the Fair Credit Reporting Act guidelines. You may not use the service or the information it provides to make decisions about consumer credit, employment, insurance, tenant screening, or any other purpose that would require FCRA compliance.

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FAQ

Are Intelius background checks legal?

Yes, unless the user is conducting a search for the purpose of consumer screening on tenants or any other check that needs to be in compliance with FCRA law.

Is Intelius free?

Basic searches are free, whereas advanced searches, for example, a background check, are charged.

Is there a fee for using Intelius?

You can renew your subscription monthly for $29.95, taxes applicable. Other one-time fees and subscription plans are available.

Are there cancellation fees?

Yes, $7.95 cancellation fee is applicable.

Is Intelius anonymous?

Yes, all the searches and user information is encrypted and protected.

Is Intelius accurate? How often is it updated?

Intelius reviews are mixed. Some report the content to be highly accurate, while others highlight incorrect details like recently changed addresses.

How can I reach customer service?

You can call customer support at (888) 245-1655 from 7 a.m. to 5 p.m. PST, Mon-Fri, or email them at support@mailer.intelius.co.