• Covered amount : ★★★★★ 5/5
  • Car rental loss and damage insurance : ★★★★★ 5/5
  • Trip cancelation : ★★★★☆ 4/5
  • Baggage insurance : ★★★★★ 5/5
  • Premium global assistant : ★★★★★ 5/5
  • Bonuses and discounts : ★★★★★ 5/5
  • Price : ★★★★☆ 4/5

Generali Travel Insurance Reviews [Services and Price in 2022]

  • Covered amount : ★★★★★ 5/5
  • Car rental loss and damage insurance : ★★★★★ 5/5
  • Trip cancelation : ★★★★☆ 4/5
  • Baggage insurance : ★★★★★ 5/5
  • Premium global assistant : ★★★★★ 5/5
  • Bonuses and discounts : ★★★★★ 5/5
  • Price : ★★★★☆ 4/5

Best For

Travel insurance and covering additional damages


  • Works with several travel companies to provide the best customer service
  • Offers a 24-hour helpline worldwide
  • Provides the highest coverage for trip cancelation


  • More expensive than other travel insurance companies

Generali Travel Insurance is one of the leading travel insurance providers worldwide. The company offers a variety of services to help everyone travel, from senior citizens to students. After analyzing various Generali Travel Insurance reviews, I’ve compiled all the detailed information about the business, including pricing, policies, and packages.

Generali Travel Insurance Overview

One of the top 10 insurance companies in the world, Generali was founded in 1831; since then, the company has grown tremendously in providing all sorts of insurance to customers. Unlike traditional insurance companies that only focus on insurance against natural disasters, Generali offers travel insurance to their customers. With these travel insurance plans, there are various packages also offered, such as vacation rental insurance, and identity theft protection; these provide customers with sufficient travel insurance benefits. With the onset of COVID-19, several trips were canceled, and the corporation came forward to help those who were stuck outside of their hometowns by providing them a free stay; they also provided extended vouchers to people whose trips had been canceled. In such tough times, Generali adequately fulfilled their responsibility towards customers by providing coverage for trip cancelation.

What Is Generali Travel Insurance and How Does It Work?

Even the best plans can undergo unforeseen circumstances— a travel insurance plan helps people ensure basic liabilities like medical insurance, accidental injuries, and trips cancelation. Generali Travel Insurance works with several insurance providers globally to make sure their customers get the best services with a 24/7 helpline. Moreover, they offer several plans that cater to all types of traveler needs. Those interested can choose between Standard, Preferred, and Premium Generali Travel Insurance plans, and other insurances can be added per a traveler’s convenience.

Here are a few unique features of Generali Travel Insurance which I found to be extremely useful.

  • Free look period: After purchasing travel insurance, customers get a free look period at least 10 days before their upcoming travel plans. During this time, people can review their insurance plan, make any additional changes, or cancel the insurance if they are not satisfied.
  • Easy cost analysis: This Generali Travel Insurance review would be incomplete without mentioning the easy cost analysis that the company’s website provides. Travelers can fill in their destination and vacation dates, and then browse through various plans.
  • Award-winning team: The company works closely with several tour operators and travel suppliers to ensure that customers get 24/7 access to someone for any concerns. They also work closely with many airlines and cruise companies to provide more detailed services to their customers. The crew is always ready to guide and assist travelers whenever and wherever.

After thoroughly researching reviews of Generali Travel Insurance, what really stuck out was the polite way the company answered complaints and queries on various platforms from customers. This small gesture speaks volumes to the level of care services provided by the company, which I believe is most important when someone is traveling abroad. Those overseas need guidance, assistance and someone who can have their back when they’re exploring the world!

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Generali Travel Insurance Main Features

As soon as I started researching Generali Travel Insurance, I was smitten by the student travel package they offer. Studying in a different country as a young adult can come with its own set of difficulties, to say the least, and travel insurance provides coverage against unforeseen circumstances. Only a couple of things are not included in the insurance, such as preexisting conditions and severe illness; the company also rejects claims if the student intentionally caused a problem. Nonetheless, Generali Travel Insurance does ensure that the student is taken to a nearby hospital in an emergency.

More pros of choosing Generali Travel Insurance are mentioned below:

  • If a customer is not satisfied with their insurance plan or wishes to make changes, they can initiate a Generali Travel Insurance refund. More often than not, the company refunds the money.
  • Apart from covering common situations like rental car accidents and lost baggage coverage, they also cover almost every unforeseen circumstance like inclement weather, illness, change in military orders, non-postponable jury duty, and terrorist acts.
  • This wide coverage makes travelers more carefree, as they feel like they are able to enjoy their vacation.

Despite many positive features, one major con that I came across looking through Generali Travel Insurance reviews is that a lot of the customers were never able to resolve any of their claims—this was mostly due to the pandemic, which was (technically) not a covered reason.

Below I’ve provided more details about specific services offered by the company:

Feature Description Rating out of 5
24-hour travel assistance Customers are able to reach the 24-hour travel assistance quickly. Moreover, the company helps them with any questions and can provide solutions within adequate time frames. 5
Individual and package coverage options People can choose from a variety of protection offers. Plans include separate individual plans, family plans, and customized packages for senior citizens. 4.9
Coverage for trip cancelation, travel medical, and baggage Customers are able to receive medical care and baggage coverage during their trips. Trip cancelation is also covered provided the reason for cancelation is satisfactory. 4.7
Car rental loss and damage insurance Car rental loss and damage insurance are covered in all packages offered by the company. 5

Ease of Use

Signing up at Generali is extremely easy and only requires a few steps.

Step 1: Visit their official website https://www.generalitravelinsurance.com/ and on the top bar, click the Sign In/ Sign Up option.

Step 2:  To sign up, the company asks only for your email address. You can also create an account via Facebook, Google, or Twitter.

Step 3: Once you fill in your details and confirm the email address used to sign up, your Generali account will be created.

Another feature that offers a unique experience, in my opinion, is that customers do not need to necessarily create an account in order to view their insurance plans, as some travel insurance companies ask for details that start spamming inboxes.

You can easily visit their website and browse through packages offered by the company to choose the best plan for your trip details.

In addition, you have the option to review Generali Travel Insurance in detail. A PDF can be downloaded from their website which provides all details in a written document, just like the document you would receive before signing to purchase a plan.

Generali Travel Insurance Plans, Pricing, and Contracts

The table below outlines information about the types of packages offered by Generali Travel Insurance:

Plan What’s Covered Price
Premium  The Premium plan offers the most coverage, protecting everything such as rental car damage, baggage coverage, departure delays, trip interruption coverage, and medical insurance on preexisting conditions. It is mainly designed for long and expensive travels. ~$20,000
Preferred The Preferred plan covers things like baggage delay, medical or dental emergencies, accidental injuries, and trip cancelation. In addition, it also provides sporting equipment delay coverage. The protection provided is more than the standard plan, and is ideal for people who want a bit more coverage at a slightly lower price. ~$15,000
Standard  The Standard plan is basic, covering baggage delays, medical or dental emergencies, trip cancelation, and trip interruption coverage. The coverage cost is less than the other plans due to limited coverage, and is ideal for short trips within the country. ~$10,000

Generali Travel Insurance Ratings and Reviews

After going through consumer reviews of Generali Travel Insurance on platforms like BBB and TrustPilot, I found most customers happy about the ease of buying insurance. The company not only provides detailed packages, but also delivers entire documents for potential clients to see. The business has a 4-star rating on ConsumerAffairs, with positive reviews on the reasonably offered costs.

A few negative reviews of Generali Travel Insurance are apparent due to COVID-19, as many trips were canceled suddenly due to worldwide lockdowns. Customers were unhappy as their insurance did not actually cover these situations; the Premium plan provided coverage, however, and customers under that plan were able to get coverage for trip cancelation. Due to this, Generali Travel Insurance’s rating dropped to 2.8 on TrustPilot and 1.03 on BBB.

Generali Travel Insurance Alternatives

There are a couple of popular travel insurance companies besides Generali, and I’ve compared them for you below:

Generali vs. Travelex

The following table easily compares the travel insurance companies Travelex and Generali.

Criteria Travelex Generali 
Positives Travelex mainly focuses on medical coverage, providing excellent medical insurance. Customers can also increase their coverage if trips include sports like paragliding, mountaineering, and more. Generali’s basic plan includes almost everything, including medical coverage, ID theft resolution, and lost or stolen prescriptions. They also provide coverage for preexisting conditions.
Negatives The basic plan of Travelex only provides coverage on a few things like medical emergencies. Generali is costly when compared to Travelex.
Ideal for Travelex is ideal for people traveling with children, as it provides free coverage for them. Generali is ideal for anyone, as it offers customized plans for families, students, solo travelers, and senior citizens. 

Generali vs Nomad Travel Insurance

Criteria Nomad Travel Insurance  Generali 
Positives Nomad provides one of the highest coverage plans at $100,000. Generali provides coverage on a variety of things apart from medical coverage, such as rental car damage, accidental injuries, and some preexisting conditions.
Negatives None of their plans offer medical coverage for preexisting conditions. Generali is more expensive than Nomad.
Ideal for Ideal for people who go on adventure themed trips as they provide coverage for more than 100 adventure sports. Generali is ideal for anyone due to their versatility of plans.

After comparing Generali Travel Insurance plans with competitors, it is evident that Generali provides overall better coverage with more inclusions. Their travel insurance is suitable for all types of people as they carry plans customized to meet the needs of various travelers.

If you’re a senior citizen and are still confused about the right travel insurance plan for you, check out the best travel insurance for seniors. It provides detailed information about different companies as well as coverage options.

Is Generali Travel Insurance Worth It?

To conclude this Generali Travel Insurance review, I have to say that I believe they are one of the best travel insurances out there. Generali provides excellent coverage along with a 24-hour helpline, which will ease your mind and will allow you to enjoy your trip.

Where Generali Travel Insurance Dominates:

PROS Offers a 24-hour helpline worldwide.
Works with several travel companies to provide the best customer service.
Provides the highest coverage for trip cancelation.

Where Generali Travel Insurance Falls Short:

CONS More expensive than other travel insurance companies.

Any person going on a domestic or international trip can benefit from purchasing Generali Travel Insurance.


Is Generali Travel Insurance legit?

Yes, Generali Travel Insurance is legit and provides various protections to people who travel. It covers many things like medical emergencies, delayed flights, and other travel insurance benefits.

What does Generali Travel Insurance cover?

Generali Travel Insurance includes medical coverage, even with some preexisting conditions, as well as rental car damage, baggage coverage, trip interruption coverage, accidental injuries, illness, inclement weather,and trip cancelation.

Is Generali Travel Insurance good?

After going through several Generali Travel Insurance reviews, it’s clear that they are one of the best travel insurances that people can purchase. Besides covering various mishappenings, it also offers a 24-hour helpline to customers.


When she couldn’t decide between being a nurse, a psychotherapist, and a financial genius, Ofelia decided to do all three. Her interests run far and wide, and she loves researching about everything you get to read on our website. Credit cards or top-notch software, she’s here to tell it all like it is.