To keep our website running, we partner up with some of the companies featured in our reviews. This means that Review42.com may receive compensation from the companies we review when you sign up for a service or purchase a product using one of our links, at no cost to you. Our goal is to test, evaluate and spread the word about solutions that work. Therefore, the expressed opinions in this article are independent and unbiased. Please read our disclosure for more info.
To keep our website running, we partner up with some of the companies featured in our reviews. This means that Review42.com may receive compensation from the companies we review when you sign up for a service or purchase a product using one of our links, at no cost to you. Our goal is to test, evaluate and spread the word about solutions that work. Therefore, the expressed opinions in this article are independent and unbiased. Please read our disclosure for more info.
Years in business
11
BBB rating
A+
CLAIMS PROCESSING
2-10 Days
DEDUCTIBLES
Annual
AGE LIMIT Coverage
Up To 14 Years Of Age
VET EXAM COVERAGE
No
The Healthy Paws Pet Insurance & Foundation was established in 2009 and is known as one of the top pet insurance companies. The firm provides illness and accident pet insurance coverage to those with feline and canine family members.
Is Healthy Paws Pet Insurance good? In addition to providing full coverage for our four-legged friends, the company is committed to giving back. They’ve donated grants worth more than $1 million to over 300 NPOs. It also provides academic scholarships to students who are passionate about animal health.
So yes, this company is good. But will it be a good option for your pet? Healthy Paws reviews like the one you’re reading now can help you decide.
So, how much does the insurance cost? Does Healthy Paws increase with age? What exactly does it cover? For the answers to these questions and more, keep reading.
Find Out About Healthy Paws Pet Insurance:
Let’s take a look at the key details that make Healthy Paws one of the top pet insurance providers.
So, what does Healthy Paws Insurance cover?. One thing that Healthy Paws Pet Insurance reviews always mention is that the coverage is comprehensive but, most importantly, it’s clear.
US and Canadian pet parents can find comfort in the fact that their fur kids are covered for:
Healthy Paws offers its customers access to the Healthy Paws app. It lets you submit your claims, check claim status, manage your account and you’ll be provided with news, tips, and resources to care for your pet as best as you can. Another extra benefit is that they have a referral program — for every friend you sign up, $25 is donated to help homeless pets.
Let’s start off by looking at its limitation policy:
In addition to the exclusions detailed above, Healthy Paws Pet Insurance doesn’t cover:
You decide how you’d like to file a claim. Either submit your claim via email, fax, mail, or through the Healthy Paws Mobile App. It’s as simple as that.
Claims are processed within 10 days, although Healthy Paws Insurance customer reviews state the average timeframe is 2 days, and you can expect your reimbursement to be issued within 24 hours after approval.
You can choose to be reimbursed through direct deposit or check — just be mindful that your chosen reimbursement method may impact the timeframe.
In situations where you cannot pay the vet, you can reach out to Healthy Paws to pay them directly. There are no maximum claim limits or limits on claim payouts. Claims must be filed within 90 days.
Deductible
Don’t worry about paying each time your pet has an accident or develops an injury as Healthy Paws’ deductible is annual. It resets each year on the anniversary of your pet’s date of enrollment.
Healthy Paws Pet Insurance Waiting Periods
The waiting periods for Healthy Paws’ customers are a little longer than at the competition — with the exception of those who live in Maryland or New Hampshire who are exempt from waiting periods altogether. As of 12:01 am of the day after you sign up, you’ll have to wait 15 days for illnesses, accidents, and cruciate ligament events and 12-months for hip dysplasia.
Healthy Paws Insurance Pricing & Plans
Healthy Paws Pet Insurance plans are limited as they only have one. While this may not be ideal for some people, it’s perfect for others as it makes the pricing easy to understand. The Healthy Paws Pet Insurance cost is determined by an online questionnaire.
To receive your personalized quote you’ll need to fill in your pet’s name, whether they’re a cat or a dog, their breed, month and year of birth, your zip code, and email address.
According to the Healthy Paws Pet Insurance reviews BBB and Consumer Affairs’ users have written, the monthly costs for cats start at just $15 while the price to cover your dog starts at $25. You’ll also pay a $25 once-off administration fee when enrolling your pet.
Your pet’s age impacts your annual deductible and reimbursement amounts. Then, how does Healthy Paws work? Like this:
Premiums increase annually and NOT as your pet ages but rather to align with the payouts of different states. In other words, your premium increases if you change addresses, add a pet, adjust your coverage, or transfer your account.
Customer Service
Top Healthy Paws Pet Insurance & Foundation reviews often mention the high level of customer service you can expect to receive when engaging with this company. Customer service representatives are available 24/7 via email and via phone from 6:00 am to 6:00 pm (PST) from Monday to Friday. On Saturdays and Sundays, the representatives are available via phone from 8:00 am to 5:00 pm (PST).
30-days "free look period"
Single and very affordable plan
Option to choose a veterinarian
No caps on payouts and claims
Premiums increase annually
Claims submission via mobile app
Genetics conditions covered
No routine wellness or preventive care
One-time administration fee ($25)
Does not cover cremation or burial
Longer waiting periods
How does Healthy Paws compare to others?
What People Think About Healthy Paws?
Pet insurance reviews can be very insightful and are often the best way to get an idea about a specific company.
The Healthy Paws reviews we found were largely positive. The company has been BBB accredited since 2011 and has earned itself an impressive A+ rating. Healthy Paws positive reviews are full of tales — or rather tails — of how the company swooped in to save the day. They also praise it for its affordability, transparency, and high level of customer service.
On the flip side, Healthy Paws Pet Insurance’s negative reviews are few and far in between but bring up noteworthy points such as how the policy doesn’t cover veterinary visits, its sometimes steep annual increases, and its denials.
The quest for the best pet insurance is not an easy one. But Healthy Paws is an option worth considering. Its massively affordable monthly premiums, the clear Healthy Paws Insurance cost, cover and exclusion policies, easy claims process, and quick payout times are proof of this.
While this is an option that the majority of pet owners should seriously look into, those whose pets require regular veterinary check-ups or lots of costly preventative care should look elsewhere.
Our advice to you? Take a good look at your pet and their current needs, compare Healthy Paws Insurance plans to plans offered by competitors, read other Healthy Paws reviews like this one, and decide which option will work out best for yourself — and your pet.