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2020’s CraftResumes.com Review [Services, Reputation, Pricing]

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Strengths

  • Unlimited revisions
  • 100% satisfaction guarantee
  • 24-hour delivery on request
  • Professional resume writers

Weaknesses

  • Limited contact options over weekends
  • Higher-end packages are pricey
  • Relatively few types of services available

Breakdown

YEARS IN BUSINESS

6 Years

BBB RATING

F

CUSTOMER SUPPORT

Email, Phone

MOBILE APP

No

PRODUCTS

Resume Writing, CV Writing, LinkedIn Profile Development, Cover Letter, Follow-Up Letter, Thank-You Letter

FREE TRIAL

No

Are you on the job market? Do you need help writing your resume?

If you answered ‘yes’ to both, CraftResumes might be the company for you. The platform was established in 2014 as an online resume writing market. Even though they are one of the newer kids on the block, they have established themselves as one of the top online resume writing services.

In our CraftResumes.com review, we will cover the following topics and more:

  • Pros and cons
  • Platform key details
  • Plans & pricing
  • Usability
  • Help & support
  • Latest CraftResumes.com reviews and testimonials
  • Alternatives
  • FAQ

Platform Key Details

Newer CraftResumes.com service reviews all mention that the platform boasts a significant variety of services. Through their packages, you can get access to a number of job-seeking documents and assistance, including the following:

  • Resume writing services
  • Resume editing service
  • CV writing and editing
  • Free resume review
  • Cover letter writing 
  • Linkedin profile
  • Career coaching
  • Military-to-civilian resumes
  • Federal job-seeking documents
  • Student resumes
  • Career change documents
  • Interview coaching

As you can see, they offer career consulting and coaching as well. All in all, this is one of the best features of the service.

The writers who work for the platform can produce the above-mentioned documents for applicants on every rung of the career ladder. It all depends on which package you choose to buy.

Plans & Pricing

In the next part of our CraftResumes.com review, we will discuss their plans and pricing. Here and there you might find an older CraftResumes.com website review complaining about the company’s unclear pricing structure. But luckily, that is a thing of the past.

Recently the company has updated the packages that they offer. The information is now clear, concise, and easily accessible.

You can choose between three different product tiers, namely ‘Entry,’ ‘Professional,’ and ‘Executive.’ Several packages fall under each tier. The quality, contents, and therefore, the prices increase as you go up with the levels.

Take a look at the list below if you want to find out more about the available packages.

Entry

Plan  Resume Writing Basic  Optimal All-In-One
Price $139.00 $179.99 $229.99 $399.99
Writer Dedicated Dedicated Dedicated Dedicated 
Revisions Unlimited Unlimited Unlimited Unlimited
ATS optimization Yes Yes Yes Yes
Additional features Stylish formatting Stylish formatting, Cover letter Stylish formatting, Cover letter, LinkedIn profile Stylish formatting, Cover letter, LinkedIn profile, Career coaching, Thank you letter

Professional

Plan  Resume Writing Basic  Optimal All-In-One
Price $229.00 $279.99 $339.99 $499.99
Writer Dedicated Dedicated Dedicated Dedicated 
Revisions Unlimited Unlimited Unlimited Unlimited
ATS optimization Yes Yes Yes Yes
Additional features Stylish formatting Stylish formatting, Cover letter Stylish formatting, Cover letter, LinkedIn profile Stylish formatting, Cover letter, LinkedIn profile, Career coaching, Thank you letter

Executive

Plan  Resume Writing Basic  Optimal All-In-One
Price $339.00 $379.99 $449.99 $629.99
Writer Dedicated Dedicated Dedicated Dedicated 
Revisions Unlimited Unlimited Unlimited Unlimited
ATS optimization Yes Yes Yes Yes
Additional features Stylish formatting Stylish formatting, Cover letter Stylish formatting, Cover letter, LinkedIn profile Stylish formatting, Cover letter, LinkedIn profile, Career coaching, Thank you letter

These are the base prices for their packages. But take note that the company offers some discounts. For example, there is currently a discount running on all their plans from the ‘Basic’ one up.

You can rest easy knowing that there is little to no risk involved in using their website. Once you’ve made the payment, the company will hold the funds in its wallet. The money will only be released to your writer after you are satisfied and have approved the documents.

Unlike some of CraftResumes’ competitors, the platform offers a 100% satisfaction guarantee, giving you the option to request your money back if your documents were not up to scratch. According to CraftResumes.com reviews, you can ask for a refund within 4 days of receiving your order if you don’t like the result.   

Alternatively, you can request unlimited revisions and changes until you are happy. Best of all, these revisions are free. They are included in each of the packages. However, there is typically a 4-day time limit for requesting changes. So don’t take too much time before speaking up.

In addition to this, the service offers a 60-day interview guarantee.

Payment Options

The platform supports all of the most common types of payment methods.

You can choose between the following:

  • Mastercard
  • Visa
  • American Express
  • PayPal
  • Discover Card 

As noted in many CraftResumes customer reviews, this diversity makes the platform one of the most convenient options.

Usability

The user interface and experience is crucial for any online business. You need to be able to find what you are looking for quickly and relatively hassle-free.

Overall, the website is simple and straightforward. You only need to complete the following steps to get started:

  1. Choose the package that will best suit your budget and requirements.
  2. Make the payment.
  3. Fill in the order form with all the details that are relevant to your career.
  4. Pick a writer and have a one-on-one Skype session to hash out all the details.
  5. Wait to receive your completed order.

On top of this, the design and aesthetic of the site is pretty upbeat. The atmosphere is friendly and can help take the edge off of job seeking.

But nobody’s perfect. Here and there, the website can be tricky to navigate. For example, many of their FAQs and additional information is scattered throughout various pages on the site. Therefore, you might need to look around a bit.

Help & Support

One area in which the platform certainly shines is its customer support. CraftResumes customer reviews repeatedly point out that their support team is responsive and easy to reach. This allows you to get in touch with your writer if you have any concerns or need to make any changes.

  • First, you can reach the company via their U.S. toll-free line. The line is available from 6 a.m. to 9 a.m. (PDT), Monday through Friday. Unfortunately, it is not available on weekends or late at night.
  • Luckily, the website also has a live chat that is available 24/7. You can also send them an email if you prefer.
  • And of course, there is always the option to contact the company via regular mail.

Finally, if you would rather help yourself, you can look through the website’s FAQ page and blog. Here you will even find information on how to write all kinds of professional documents yourself.

Pros & Cons

Unlimited revisions

100% satisfaction guarantee

24-hour delivery on request

Professional resume writers

Limited contact options over weekends

Higher-end packages are pricey

Relatively few types of services available

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User Reviews and Testimonials

So what do users and paying customers have to say about the platform and its services?

First, we’ll look at CraftResumes.com Trustpilot reviews. The company’s overall rating on the site is positive 3.5/5 stars. A total of 67% of their reviews here gave the service 5 stars. This means that most of their customers were more than satisfied with the service they received.

On the positive side, customers praise the platform for its professional writers who can use their expertise to produce high-quality documents.

However, on the negative side, clients on Trustpilot complain about the late delivery of their orders. The company does offer 24-hour rush orders. But this is only on request.

Some CraftResumes.com service reviews complain about receiving relatively generic resumes. Understandably, you would want your resume to stand out and catch the recruiter’s eye. 

Aside from this, CraftResumes has a series of incredibly positive testimonials on their site. These customer reviews frequently comment on the high quality of the documents they received, which helped them to land the positions that they were looking for.

Alternatives

Before we finalize this CraftResumes.com review, we need to consider some of the other options. Here are some of the alternatives to CraftResumes.com currently on the market, namely, ResumeWriters and TopResume.

ResumeWriters is another top resume writing market. Like CraftResumes, they offer assistance with a wide range of job-seeking documents. The one upside of ResumeWriters is that they have been around for much longer. They were one of the earliest online resume writing services on the market.

But you should note that they have a smaller selection of packages on offer and that their starting price is also higher.

Like the first two, TopResume allows you to choose between several plans. Aside from this, the platform can also give you access to a host of professionally qualified writers. 

However, the starting package on their website is more expensive. And keep in mind that you can’t order some documents (e.g. CV) through TopResume.

Summary

All in all, as seen from this CraftResumes.com review, the platform offers some of the best resume writing services. Whether you are a first-time job seeker or are looking for an executive position, they can help you out.

CVs, resumes, LinkedIn profiles, and career consulting are just several of the services they can assist with.

What truly makes CraftResumes stand out is their team of professional writers. They can develop high-quality documents within deadlines as tight as 24 hours.

Editor Rating
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FAQ

How much is the cost of the services offered by CraftResumes.com?

The costs depend on the package. CraftResumes plans start at $139.00 and range up to $629.99.

Is paying for CraftResumes.com worth it?

Yes, the platform is ideal for anyone who needs assistance with their job-seeking documents. Every positive CraftResumes.com review notes that the service gave them the trump card they needed to make their resumes stand out.

How does CraftResumes.com work?

The platform sells several different packages for resume writing services. You can choose the plan and writer that best suit your needs to finalize and develop the documents for you.