- YEARS IN BUSINESS: 3
- EXTENDED WARRANTY: Yes
- DEDUCTIBLES: Depending On Vendor
- BBB RATING: Not Accredited
- MBI: Yes
- DOWN PAYMENT: Depending On Vendor
Platinum Auto Warranty: Reviews, Benefits & Limitations
Last Updated: February 22, 2021
- YEARS IN BUSINESS: 3
- EXTENDED WARRANTY: Yes
- DEDUCTIBLES: Depending On Vendor
- BBB RATING: Not Accredited
- MBI: Yes
- DOWN PAYMENT: Depending On Vendor
Best For
Basic Protection
STRENGTHS
- Multiple service choice
- Wide partner network
- Highly customizable plans
WEAKNESSES
- Experience may vary from vendor to vendor
- For detailed information, you need to contact vendor directly
Are you looking for extended warranty plans for your vehicle?
Florida-based Platinum Auto Warranty’s tagline promises up to 60% savings on car repairs, and according to Platinum Auto Warranty reviews, the main attraction of it lies in the sheer number of options it can bring to the table.
Let’s look into this! We reviewed offerings, pros and cons, and how it compares to the rest of the competition on the market.
What Is Covered in This Review?
- List of Benefits
- Getting Started
- Pros and Cons
- Reputation
- Competition
- FAQs
Platinum Auto Warranty Features
It is important to understand that you are not getting your coverage directly from the company but rather from third-party providers partnered with it, so the exact list of benefits may differ depending on which provider you choose.
With that said, Platinum Auto Warranty does follow a standard for who they partner with, so a general outline of what to expect can be drawn up. Let’s begin with our Platinum Auto Warranty benefits review.
✓ Payment & Cancellation
Down payment, monthly charges, cancellation terms, and the amount you pay as a renewal fee will vary significantly depending on the provider. All of these should be listed in their contract. If they fail to meet all your expectations, think about getting a credit card with some benefits.
✓ Repair Facilities
Most providers on Platinum Auto Warranty partner with licensed repair facilities from all over the U.S. In general, no matter where you are in the country, you will still have your car repairs and servicing covered.
✓ Mechanical Breakdown Insurance (MBI)
MBI is usually featured but whether the coverage is national or only offered in some states depends on your chosen provider. But, if you know that 13% of Americans don’t have any type of car insurance, you may want to try getting one.
✓ 24-hour Road Assistance
Many plans listed on the marketplace do provide limited coverage for 24-hour road assistance.
✓ Trip Interruption Coverage
Trip interruption coverage is provided by many vendors but may be limited to specific reasons and up to a certain point. You will have to check with the plan provider to get the exact details on the limits of the coverage.
✓ Rental Car
Most of the coverage plans from listed providers offer bonus services such as car rentals.
✓ Discounts Available
Generally, you can expect discounts with most plans extending to non-repair services such as hotel stay, renting a car, emergency fuel delivery, locksmith, tire fixture, and re-gassing. However, please note that only the premium plans might offer discounts for all of the above-mentioned services.
✓ Towing
Emergency services like towing, flat tire, and jump-starting a battery are usually covered up to a certain point by most listed providers.
Getting Started
One of the most commonly cited positive aspects we’ve noticed in many Platinum auto warranty customer reviews is its accessibility.
Finding the best plans for your needs is absolutely straightforward.
- Simply head over to their website and enter your car information, such as year, model, and mileage, in their dynamic form.
- Afterward, input your contact details and the auto provider sends the information to its partners.
- They in turn reach out to you with quotes of the eligible maintenance agreement plans they have on offer.
How to Manage Claims?
Platinum Auto Warranty doesn’t handle claims directly. Instead, you will need to get prior authorization from your warranty provider for any repairs on the car for it to be eligible for coverage. You can get in touch with them directly or provide a copy of your service contract or the contract number to the repair shop for them to contact them instead. Be sure to also have your maintenance receipts or MBI policy document handy while filing a claim, as some providers may ask for it for certain repair coverage.
How coverage is managed may differ from provider to provider. Some will pay the bills directly to the repair shop, while others may require you to pay it in full and then reimburse the amount later.
| Pros | Cons |
| Multiple service choices | You to contact the vendor directly for specific details |
| A wide partnerships network | Potential phone calls, emails, text messages from various vendors |
Online Reputation & Reviews
Platinum Auto Warranty has a good reputation, and reviews generally agree that it is a highly trustworthy service.
It has been mentioned on such major platforms as Forbes, ESPN, ABC, and Cars.com.
While the company doesn’t currently have a business profile on customer review platforms such as BBB and Trustpilot, it did have a stellar rating of 4.2 out of 5 from the business review site, ConsumersAdvocate.org.
Competition at a Glance
The two main competitors on the market for Platinum Auto Warranty are CARCHEX and CarShield. Both of them are solid options offering a wide range of coverage options, excellent pricing, and exceptional customer service. Below is a brief comparison of the two with the company.
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Platinum Auto Warranty vs CARCHEX
Unlike Platinum Auto Warranty, CARCHEX is a primary warranty provider. The list of plans on offer is among the best on the market, providing not only extensive coverage but also additional perks such as road assistance, rental cars, and trip interruption coverage on every contract.
This makes it a great go-to option for an extended car warranty, but if you are after something more specific or looking for more variety, Platinum Auto Warranty is hard to beat.
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Platinum Auto Warranty vs CarShield
Founded back in 2005, CarShield has quickly found its place among the most popular car warranty companies in the country with over a million vehicles covered. Unique plans are also available for uncommon vehicle types. While the warranty provider doesn’t offer a lot in terms of extra perks, its low deductibles, convenience, extensive coverage, and 24/7 roadside assistance make it an overall sweet deal.
CarShield is a great option, but if you want more in terms of perks and benefits, choose Platinum Auto Warranty.
Wrap Up
The main appeal of finding a vehicle warranty plan through Platinum Auto Warranty reviews is the number of choices available, which includes the most competitive discounts offered. However, the downside of choosing them is that your information gets passed on to multiple vendors, and you can expect a lot of phone calls as a result.
FAQ
It’s a marketplace for vendors, so what the car warranty may cover will depend on which of the providers you choose. However, because of the number of choices on offer, you can expect to find warranty plans that cover precisely what you need.
Prices will vary widely depending on the vendor and plan. But typically, they are on the lower end of what the average market rates are.
Extended warranties are usually not all-inclusive in what they cover and are limited to a certain number of mileage or years. Generally, extended warranties are offered for newer vehicles; used car warranties for a 10-year-old car or older are extremely rare. A vehicle service contract, meanwhile, can provide a varying degree of coverage from the most basic to inclusive of all parts. It’s a service agreement that can be entered into at any time throughout the vehicle’s life, regardless of the miles or years involved. In addition, because most things are covered, the average repair period/coverage period is also shorter than in an extended car warranty.
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