• Features: ★★★★★ 5/5
  • Authentication: ★★★★☆ 4/5
  • Ease of Use: ★★★★☆ 4/5
  • Pricing: ★★★★☆ 4/5
  • Value for Money: ★★★★☆ 4/5
  • Customer Support: ★★★★★ 5/5

Google Workspace Reviews [Latest Data for 2022]

  • Features: ★★★★★ 5/5
  • Authentication: ★★★★☆ 4/5
  • Ease of Use: ★★★★☆ 4/5
  • Pricing: ★★★★☆ 4/5
  • Value for Money: ★★★★☆ 4/5
  • Customer Support: ★★★★★ 5/5

Best For

Small businesses or startups that need simple, user-friendly business applications


  • Easy to set up
  • Improved collaboration and revision-tracking features
  • Great for big teams


  • No desktop tools
  • Less dynamic than similar desktop apps

There’s no doubt that Google Workspace (formerly G Suite) is one of the most popular productivity suites out there. But what are the benefits of using it?

In this article, we’ll take a look at some Google Workspace reviews to get a better idea of what people think about the service. So, if you’re considering using Google Workspace or are just curious, read on!

What Is Google Workspace and How Does It Work?

Google Workspace is a cloud-based productivity suite that includes tools like Gmail, Calendar, Drive, Docs, Sheets, and Slides. It’s designed for both personal and business use.

If you have a personal Google account, you can use the free version of Google Workspace. If you need more storage space or want to use custom email addresses, there are Google Workspace pricing plans available. Businesses can also sign up for Google Workspace for Business, which includes additional features like unlimited storage and 24/7 customer support. Google Workspace may be used by anybody – from a freelancer to a big company that needs to maintain documents and collaborate on projects.

When starting to research Google Workspace, I could immediately tell that it is a powerful tool that could help me improve my productivity. However, I also noticed that there are some areas users are unhappy with. For example, many users felt that the previous sign-up process was too complicated. Thankfully, Google has listened to its users and changed that.

Main Features

In this section, we’ll take a look at the main features of Google Workspace and see how it can help you be more productive.

Collaboration Tools

One of the best things about Google Workspace is the number of collaboration tools that are available. With Google Docs, Sheets, and Slides, you can easily create and edit documents with others in real-time, unlike some of the Google Workspace competitors. You can also leave comments on specific parts of the document and @mention people to get their attention. If you need to have a video call, you can use Google Meet or Chat. And, of course, there’s Gmail for sending and receiving emails.

Access Controls/Permissions

Another great thing about Google Workspace is that it offers granular access controls. This means that you can control who has access to your documents and what level of access they have. For example, you can give someone view-only access or allow them to edit the document. You can also set expiration dates for access and revoke access at any time. According to one Google Workspace security review, this is a great feature if you’re working with sensitive information or just want to make sure that only the people who need to work on a document can see it.

Document Management

Google Workspace also offers excellent document management features. With Drive, you can easily organize your files into folders and sub-folders. You can also search for files by name or content. Additionally, if you need to access a file offline, you can easily do so with the Drive app.


One of the convenient things about Google Workspace is that you can set up alerts for when a file is modified, shared, or is being used in the Google Docs review mode. But that’s not all! You can also set up alerts for when someone mentions you in a document or comments on one of your documents. This is a great way to keep track of what’s going on with your projects and make sure that you’re not missing anything important.

Third-Party Integrations

Google Workspace also offers third-party integrations with popular apps like Slack, Zoom, and Trello. This means that you can easily connect your Google account with these apps and access all of your documents from one place. Additionally, it’s easy to share files between Google Workspace and these other apps.

File Sharing

In our research for a Google Docs file sharing review, we concluded that this is a very practical feature for distributing files between users. With Drive, you can easily share files with specific people or make them public so that anyone can view them. You can also set up alerts so that you’re notified when a file is shared. This is a great way to keep track of who has access to your documents and make sure that only the people who need to see them can do so.


Another great feature, according to many G Suite version reviews, is the search and filter features that let you easily search for files by name or content. You can also filter files by type, owner, or date. This is a great way to find the exact file you’re looking for without having to scroll through everything.

Document Storage

Finally, Google Workspace offers excellent document storage features. You can easily store your files in the cloud and access them from anywhere. What is the biggest benefit of Google Workspace in this aspect? For one thing, it’s a great way to keep track of your documents and make sure that they’re always available when you need them. The biggest drawback, however, is that with the free version you get limited space which may not be enough for larger numbers of documents.

Ease of Use

As I’ve seen from my own experience while preparing this Google Workspace review, this tool is extremely easy to use. The interface is clean and simple, and the features are easy to find.

To begin using the suite, go to the Google Workspace website and click on Get Started.

Go to the Google Workspace website and click on Get Started.

Next, fill in some basic information about your business. After you are done, click Next.

Fill in basic information about your business

Then fill in your contact info and click Next again.

Fill in your contact info

The next step is to choose between the two options – whether you’ve got a domain name already or you don’t and you need one.

Choose whether your business has or doesn't have a domain

Just for the sake of trying it out, I clicked No, I need one. Google Workspace lets you choose a domain name.

Google Workspace lets you choose a domain name.

The next step in creating your account for accessing Google Workspace features is to enter your business location info.

Enter your business location info


Now you can sign in by creating your business email account. Fill that in and click Agree and Continue.

Create your business email account

After this, it will ask you to sign in to your Google Workspace account with your freshly created profile. You will need to enter your phone number to get a verification code so you can prove it’s really you. The next thing you need to do is to accept the Terms and Conditions.

Accept the Terms and Conditions

After you click Accept, you need to proceed to the payment section and write your credit card number. If you are using the trial version, make sure you cancel it before the end of the 14-day trial period.

Payment section

Credit card details section

There you go, your Google Workspace account has been created by following the steps in this review. After this, you will be redirected to the Admin Console, and you can set up your Google Workspace by adding more users.

Pricing and Plans

Google Workspace offers a variety of pricing plans to meet the needs of businesses and individuals alike. The Basic plan is free for personal use, and the Business and Enterprise plans are available for a monthly fee. Google also offers discounts for nonprofits, education, and government organizations. While the Google Workspace individual plan is free, the pricing for businesses is as follows:

Plans Price + Subscription Fee File Storage  Standout Features Best for
Business Starter $6/month per user 30 GB/user 100 participant video meetings; Standard support Small businesses that need advanced document management features
Business Standard $12/month per user 2 TB/user 150 participant video meetings + recording; Security and management controls; Standard support Small to medium businesses that need more than 30 users
Business Plus $18/month per user 5 TB/user + eDiscovery, retention; 500 participant video meetings + recording, attendance tracking; Vault and advanced endpoint management Medium sized businesses with lots of data
Enterprise Contact sales Unlimited + eDiscovery, retention, S/MIME encryption; 500 participant video meetings + recording, attendance tracking, noise cancellation, in-domain live streaming; Vault, DLP, data regions, and enterprise endpoint management; Enhanced support; unlimited users Large companies

Business Starter Plan

The Google Workspace pricing plan for the Basic business package is affordable, and it has all the features a small business would need, such as:

  • custom business email
  • collaboration tools
  • enough storage space for small teams

Users are satisfied with the intuitive platform, allowing them to manage the workflow better. However, if you have more than 5 employees on your team, consider upgrading.

Business Standard Plan

If you manage a medium-to-large team and don’t want to worry about running out of storage space for your files, this plan is ideal. In addition to the monthly plan, Google Workspace annual pricing may be customized. However, most users weren’t satisfied with the lack of advanced admin and security controls (e.g. data loss prevention, security key management, etc.).

Enterprise Plan

Google Workspace individual pricing for the Enterprise plan is customized, so you need to contact the sales department. It is best for large companies, with big teams that need greater admin and security management. This plan allows unlimited users but is an expensive option according to some customers.

Google Workspace also offers a free plan for personal use and a free trial for businesses. Also, if you have a non-profit organization, you are eligible for Google Workspace for Nonprofits.

Customer Support

Google Workspace comes with a free support package that may be upgraded for extra features. The Basic plan includes standard case and phone assistance with a typical response time of up to 24 hours. Google Workspace support is available via phone, chat, or email. Phone support is available in 14 different languages. All paid users may also access the community forum to ask and answer questions.


Company Win Lose Best for
Google Workspace Versatile, rich in tools Desktop apps not available, pricey Small businesses or startups that need simple, user-friendly business applications
Office 365 Desktop apps available Less storage space Businesses that need powerful and versatile features
Zoho Simple and user-friendly system Lack of good customer service Large and enterprise-sized businesses

Read our full review of Visme here

Creating high-quality visual content Pricier, requires internet access Businesses that need to create a lot of visuals

What I found while researching different Google Workspace reviews, is that Google Workspace differs from the competition because it integrates with other Google products, as well as with some of the top workflow software. It’s also great for businesses that are already using Google Apps, as it’s easy to transition to Workspace.

If you’re looking for tools to collaborate and communicate that will integrate well with your current tools, then Google Workspace is a great choice.

Is Google Workspace Worth It?

Well, that really depends on your needs. If you’re looking for a comprehensive set of productivity tools, then Google Workspace is definitely worth considering. However, if you only need a few of the features it offers, you might be better off sticking with the free version of Gmail and using the other apps as needed. Ultimately, the decision comes down to your specific needs and budget.


What are the three most helpful features of Google Workspace?

The three most helpful features of Google Workspace are its online Drive storage, collaboration tools, and security measures. Each of these three features is incredibly helpful when it comes to working from home or in a small office.

What is the purpose of Google Workspace?

The purpose of Google Workspace is to offer a cloud-based document management system with several features, including online storage, collaboration tools, and security measures. Additionally, Google Workspace offers discounts for nonprofit and educational organizations. However, it should be noted that Google Workspace does not offer as many amenities as some of its rivals.

How is Google Workspace different?

Google Workspace reviews show that it differs from its competitors in several ways. It offers discounts to nonprofit and educational organizations, allows you to create tasks and deadlines, and then track them in the Calendar. You can also set up a meeting and invite your clients to join. Additionally, Google Workspace has 24/7 customer support while some of its rivals only offer support during business hours.