• STARTING FEE: $22.86/month
  • RENEWAL POLICY: Automatic
  • CUSTOMER SUPPORT: 24/7 Phone & Email

IDTrue Reviews in 2022: [Features, Competitors, & Pricing]

  • STARTING FEE: $22.86/month
  • RENEWAL POLICY: Automatic
  • CUSTOMER SUPPORT: 24/7 Phone & Email

Best For

Checking Out Acquaintances Quickly and Easily


  • Unlimited searches
  • Complete privacy and confidentiality


  • Only 2 available search types
  • No option to buy one-off reports

ID True provides its clients with a reliable and intuitive online background check service that is easy to use and accurate. There is an option for you to perform unlimited checks, which is a significant advantage. Aside from online background checks, this service can also run a search to check people’s criminal records.

The company was launched in 2013 in Los Angeles with a focus on delivering outstanding customer service. Within a short period, ID True was rated among the best people search engines in the market. TRUSTe and Symantec have certified the company’s website.

Checking out IDTrue reviews before you opt for the service is essential to determine if it is the right choice for you.

This review will cover:

  • Types of background checks available
  • Plans and pricing
  • Pros and cons
  • Ease of use
  • FAQ

Key Highlights

  • Reverse Phone Lookup
  • Criminal background checks
  • Unlimited monthly searches

Types of Background Checks Offered by ID True

Is IDTrue legit? Yes, this service is legit and offers a range of background investigation reports. Let’s have a look at the types of background checks that can be conducted through ID True.

What information can you use to run the background check?

  • A background check by first and last name, as well as city
  • A background check by reverse phone number

What information can be obtained?

With just the name and city, or phone number, ID True can perform a background check and provide you with a detailed report, which includes:

  • Residency history
  • Known aliases
  • Martial records
  • Criminal records
  • Eviction notices
  • Social media accounts
  • Arrest records
  • Email addresses
  • Sex offender information
  • Tax liens
  • Traffic violations

It even provides financial information, like bankruptcies, where relevant. According to IDTrue reviews, even though there is a large amount of data available, the reports are extremely organized, making them easy to go through.

The reports for reverse phone lookup are a bit different because they are more focused on determining the identity of the owner of that number. The focus is mostly on the history of the phone number. The report includes:

  • The owner of the phone number
  • If the number is a cell phone or a landline number
  • Name of the network carrier

Additionally, the report may include social media accounts linked with that particular number.

How can that information be useful to you?

The IDTrue background check reviews show that is a great tool that can help you find anyone, including a relative you lost touch with, an old classmate, or even check out the individual you met on an online dating site. Its criminal background check shows if the individual has any registered convictions or is a sex offender. This is highly useful if you are meeting someone new and want to assure your safety.

The major advantage of ID True is that it offers unlimited monthly searches. This is highly useful for companies and even real estate agents to do a background check on their new hires and clients, respectively. Since the service has access to a high number of databases, it can perform targeted and accurate searches, the IDTrue reviews revealed.

The manual people search tool also includes the list of recent searches for people. This is a great way to identify known scammers, sex offenders, annoying telemarketers, etc. When you click on the name, it opens the search results without you having to enter the name or conduct an initial search. You can simply click on the name and check their background reports.

What is ID True background check service best for?

  • Background checks on acquaintances, neighbors
  • Finding a family member or classmate

Plans & Pricing

ID True offers two membership options:

  • 1-month Membership priced at $22.86 per month
  • 3-month Membership priced at $14.86 per month

ID True membership prices are affordable and give a good value for money.

How to Perform a Background Check With ID True?

Typically, background check services offer accurate search results, but the delivery speed isn’t always good. The majority of background check websites take a long time to go through their databases and create a report.

This is not the case with ID True.

The IDTrue background check reviews show that clients appreciate the fast and timely search and quick reports. The service doesn’t have to research in real-time. Instead, it has its own database that helps the service is generating quick results. Since the data is locally accessed, it decreases the waiting time significantly. You can get your report within a few seconds.

All you have to do is fill in the name and city of the person or their phone number to start the search. The reports are also properly organized, making it easy for you to go through them.

Pros Cons
Searches are unlimited Only 2 available search types
Complete privacy and confidentiality No option to buy one-off reports

ID True Online Reputation Reviews

The IDTrue reviews on BBB are not very positive, and it has received a ranking of F by the company. It doesn’t seem to have any reviews on Trustpilot or Google reviews. The few IDTrue customer reviews we were able to find were mixed but mostly negative. While some were happy with the service, many complained about updated reports and slow customer support.

ID True Alternatives

When looking for a good background check service, it is best to check out your options before making your final decision. Here are some alternatives so that you can compare them with IDTrue website reviews:

  • Intelius

The background checks conducted by Intelius are more exhaustive as compared to its competitors. Aside from including the usual addresses, its reports also include financial records, criminal history, and even educational history. This is far more useful if you want to find an old school or college friend you have lost touch with.

Intelius offers:

  • Single reports
  • Subscription reports
  • Useful visualizations

However, the report results are not downloadable, and this service is also more expensive than others.

  • BeenVerified

BeenVerified is another excellent background check service. It offers all the general essentials expected from such a service. However, it seems to excel more in revealing the history of employment. The report doesn’t include business or property assets but can be availed as an optional extra.

BeenVerified offers:

  • Accurate data
  • Financial records
  • Detailed work history
  • Affordable plans

However, the service provides some data at an additional cost. It also requires a subscription to provide background checks, and individual reporting is not available.

  • PeopleFinders

PeopleFinders is another excellent service if you want to conduct multiple background checks. It offers easy-to-read and detailed reports without even the need for a membership. It also has a mobile app. The best thing about this service is that it lets you run and purchase individual reports, which many competitors don’t.

PeopleFinders offer:

  • People search reports
  • Reverse phone lookup
  • Comprehensive and affordable reporting

This service doesn’t include social media data.


Reviews of IDTrue conclude that this service is an excellent tool to check out acquaintances, neighbors, potential dates, easily and quickly to determine if the person has a criminal record or negative reputation. This service is slightly different from its competitors as it provides faster results. It is also affordable.

Keep in mind is that the service clearly states that it is not a “consumer reporting agency” as defined by FCRA law and therefore doesn’t offer credit checks or consumer reports. It also adds a disclaimer that their service can’t be used to check an individual’s eligibility for employment, insurance, and credit.

Legal Disclaimer: IDTrue is not a consumer reporting agency under the Fair Credit Reporting Act guidelines. You may not use the service or the information it provides to make decisions about consumer credit, employment, insurance, tenant screening, or any other purpose that would require FCRA compliance.


Are IDTrue background checks legal?

Yes, they are legal. They use their own database to conduct background screening and compile reports. However, it is not FCRA compliant, as stated on their website. You can’t run a consumer report or a credit check.

Is IDTrue free?

It conducts the search and lets you select the person you want the report for, but you have to pay to get the report.

Is there a fee for using IDTrue?

The monthly membership option starts at $22.86/month but if you opt for the 3-month plan you will pay only $14.86/month which is considerably lower.

Is IDTrue anonymous?

According to the website, the search and background check are entirely confidential.

Is IDTrue accurate? How often is it updated?

Yes, the service is accurate, and the data is updated regularly. The service has been certified by TRUSTe and Symantec.

How can I reach customer service?

You can reach IDTrue’s customer service through their 24/7 helpline number 1 (800) 443-2205. You can also email them at support@idtrue.com.

Can I use the background check for hiring employees or screening tenants?

This service cannot be used to check an individual’s eligibility for employment, insurance, and credit. However, IDTrue reviews show that you can screen tenants, clients, neighbors, and find classmates and family members.