2020's Best Virtual Assistant Companies (Reviewed & Compared)

A virtual assistant company is a contractor that assists businesses with administrative work outside of the company. The virtual assistant will typically work remotely but he or she will have access to all your company information in order to assist your business.

The benefits of the best virtual assistant companies on the market are that they reduce labor costs, increase productivity, and streamline workloads. In today’s article, we’ve included:

✓ 11 of the top companies to use

✓ how we conducted our research

✓ a short buyer’s guide

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Virtual Assistant Companies Reviews

1. MyTasker

Offers extensive online research on any topic

Has bookkeeping and accounting VAs

IT support

Best VA company for small business

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The virtual assistants at MyTasker are professionals and produce quality work. So whether you need social media marketing support or online research, MyTasker is the platform for you. This VA service is perfect for small businesses and freelancers. At affordable rates, you’ll get the company support you need through MyTasker.

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Services

Ease of Use

Customer Support

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2. WoodBows

VAs have over 10 years of experience

Offers services in graphic and web design

Highly skilled content writers

Best virtual assistant company for real estate

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WoodBows is one of the top players in the virtual assistant business. Virtual employees have over 10 years of experience in the respective industries and they are excellent problem solvers. Over 1,000 companies have received excellent turnovers with the help of WoodBows’ virtual assistance.

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Services

Ease of Use

Customer Support

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3. Time Etc

High-quality data entry

Excellent calendar management skills

Streamlines your to-do list

Best for personal tasks

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Time Etc’s virtual employees have excellent time management skills and they produce quality work. If you want to streamline your tasks, let your Time Etc virtual assistant do the work for you. The virtual assistants at Time Etc are detail-oriented and highly skilled individuals who will communicate with you regularly to keep you informed.

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Ease of Use

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4. 20Four7VA

VAs have a wide skill set for ecommerce and admin work

Company has its own HR staff

You’ll receive an assigned point of contact

Best For Virtual Legal Support

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The service provided by 20Four7VA is of the highest quality and its virtual staff has a wide range of skills. Hire virtual staff from 20Four7VA if you need quality work done on time with a 100% success rate for your business.

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Ease of Use

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5. TaskVirtual

Professionally trained VAs in their respective industries

Virtual meetings are carried out through Skype

Offers technical services

Best For Remote Website Help

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TaskVirtual offers the best virtual assistant services for one-time projects. But if you want work done every day, then a virtual assistant will be assigned to you. Tasks are completed on time and communication with remote staff is effortless. You get regular reports on the progress of your projects, and if you need to conduct a meeting, you can do so through Skype.

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Ease of Use

Customer Support

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6. LongerDays

Highly professional staff

Offers extensive web support

Professional admin assistants

Best Task-Based VA Organization

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LongerDays has a small team of VAs that are professionals in their respective fields. The company is excellent at tasked-based projects and they offer extensive website support. This VA company will go the extra mile to ensure all your projects are done to your specifications.

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Ease of Use

Customer Support

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7. UrbanTimer

Highly qualified virtual assistants

Excellent virtual sales assistant team

Detail-oriented

Best For Sales Representatives

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It’s important for independent companies to have detail-oriented employees. UrbanTimer ensures your VA always produces quality work that meets your deadlines. You’ll have the experience of working with highly trained individuals who are excellent at communication. What’s more, the pricing plans are affordable so small businesses can benefit from their services.

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Ease of Use

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8. TaskBullet

Offers industry-specific services

You’ll get assigned to a project manager

Gives you a 60-day money-back guarantee

Best for social media management

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When you sign up with TaskBullet there are no hidden fees. What’s more, you get assigned a personal project manager that will oversee all your tasks and ensure they’re done on time. TaskBullet provides personalized onboarding so you get the most out of your VA services.

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Ease of Use

Customer Support

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9. GetFriday

VAs have 11 years of experience in 30 industries

Backup assistants when your assistant is absent

Excellent online security system

Best for one-time personal projects

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GetFriday is one of the top VA companies in the industry. You will always have an assistant to help you, even when your personal assistant is absent. This company is suitable for one-time projects and long-term plans.

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10. Surplus Hands

VAs are all college-educated and very effective

Offers 24/7 helpful customer support

Extremely informative forum

Best for website development companies

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Surplus Hands is the perfect VA company for new age marketing techniques. If you want to optimize your website or gain more traffic, the Surplus Hands team will help you get there. All assistants are college-educated and know how to submit quality work on time.

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Ease of Use

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How We Created This List - Our Methodology

Our methodology shows you what topics we’ve researched and will be discussing on each virtual assistant company. The following list gives you an overview of how we conducted our research: 

✓ How virtual assistant companies work 

Virtual assistant companies provide an array of remote services to small businesses or self-employed people. Tasks are completed and sent through online platforms such as email or software the company uses. Furthermore, communication with executives and staff is done through video conferencing.  

✓ Services

There are many types of services a virtual company can assist you with such as data capturing, appointment setting, finding prospects, and more. Find out what services your virtual assistant company can help you with based on your requirements.  

✓ Pricing

If you’re a small business, then the price and rates of the virtual assistant company will be an important factor to consider. Make sure the price of the services the company offers is within your budget. 

✓ Onboarding & Ease Of Use

Another important factor is the type of systems the virtual companies use and how user-friendly the interface is. You must select a company that offers an onboarding platform that’s effortless to use so you can optimize workflow.  

✓ Customer Support

The virtual assistant company you pick must have excellent customer support in case you can’t log into the system or you’re experiencing other technical issues. Customer support should be able to assist you immediately through live chats, phone calls, or troubleshoot logs.

At a Glance

  • IT support
  • Offers extensive online research on any topic
  • Has bookkeeping and accounting VAs
  • Excellent customer support
  • User-friendly
  • Affordable pricing plans
  • Slow at first
  • The free trial is too short

MyTasker is a virtual assistant company that’s suitable for medium to large business owners, freelancers, and sales representatives. Additionally, the platform can be used for data entry maintenance tasks.

Services Offered

Communication: Speak to your VA via email, phone call, or Skype.
Assigning tasks: Delegate tasks easily to VAs.
Manage social media: Do you have various social media platforms that need regular upkeep? MyTasker can assist you with uploading content daily.
Virtual receptionist: Let MyTasker’s virtual receptionist assist you with communicating with clients and making appointments for you.
Maintain a website: If you don’t have the time to maintain your website, let MyTasker do it for you.

Plans and Pricing

MyTasker offers a free trial and 5 pricing plans based on the hours of work you need. There’s also a full-time employee option if you want to use a permanent virtual assistant.

Onboarding and Customer Service

MyTasker’s interface is effortless to use and the customer service is top-notch. You’ll have continuous support from your dedicated account manager who will set up and monitor everything for you.

At a Glance

  • WoodBows has highly skilled content writers
  • VAs have over 10 years of experience
  • Offers services in graphic and web design
  • Able to arrange meetings for you
  • Affordable hourly plans
  • Free trial available
  • Easy communication with virtual assistants
  • Offers the best customer support
  • May experience issues if you leave your VA unsupervised
  • Virtual assistants aren’t always available

WoodBows is the best US-based virtual assistant company. This virtual assistant company is suitable for entrepreneurs, real estate companies, and startup businesses. The remote staff from WoodBows has over 10 years of experience and over 1,000 clients have profited from their work.

Services Offered

  • Mobile apps: Get a professional app built for your iOS or Android devices. A virtual employee with 10 years of experience can take care of mobile games, promotions, and backend development.
  • Software development: You can get custom-made software from a developer with over 9 years of experience.
  • Social media marketing: Have someone create quality digital content for your social media accounts.
  • Data capturing: WoodBows provides virtual data capturers that are detail-oriented and fast typers.
  • Customer report reps: Get a virtual assistant from WoodBows to handle your emails, phone calls, and social media sales.
  • Content writing: Do you need quality content to increase your page ranking? Let WoodBows’ content writers assist you with SEO, blogs, and more.
  • Admin assistant: If you need help with travel-related work or events planning and internet research, hire an admin assistant through WoodBows.

Plans and Pricing

WoodBows offers 4 pricing plans that are based on hourly rates per week. You can either hire part-time virtual employees or full-time staff. Each plan will give you an overview of what you’ll be paying for, such as the years of experience your assistant has or your staff tracking system.

Onboarding and Customer Service

WoodBows’ onboarding process is quite easy to complete. There are four steps that you’ll have to complete to hire your assistant. Your request for a virtual assistant will be processed within 24 hours.

The company offers support through email and phone calls. There’s also an FAQ section on the website if you need quick troubleshooting

At a Glance

  • Streamlines your to-do list
  • High-quality data entry
  • Best debt collection services
  • VAs have excellent calendar management skills
  • Extremely organized
  • Excellent customer support
  • Best virtual assistant company for entrepreneurs
  • Produces reports on time
  • Sends out a lot of spam mail
  • Takes time to replace assistants if it’s needed

Time Etc is a UK and United States-based virtual assistant company that has been in the industry for 13 years. This well-known virtual assistant company can assist you with small or large projects for startup or medium-sized businesses.

Services Offered

  • Writing and blog posts: Get high-quality content writing for your website or social media platforms.
  • Administrative services: Accounting, filing, diary, and calendar management & invoice issuing can be done before your deadlines by Time Etc’s virtual staff.
  • Marketing assistance: If you need to market your brand on any platform, use Time Etc for the job.
  • Schedule appointments: Business executives don’t have time to schedule their own appointments, so Time Etc’s virtual staff will do it for you.

Plans and Pricing

Time Etc has 4 pricing plans for you to pick from. Select the plan you want based on the hours of work you need done per month. These pricing plans are the most affordable ones you can get, so Time Etc is an excellent choice for businesses on a budget.

Onboarding and Customer Service

Time Etc’s onboarding process is efficient and prompt. Time Etc is well-organized and quick to assist you should you experience any problems during the process.

If you need customer support, you can contact Time Etc by phone or email. The company is quick to respond and they’re friendly and helpful.

At a Glance

  • You’ll receive an assigned point of contact
  • VAs have a wide skill set for ecommerce and admin work
  • Company has its own HR staff
  • Friendly service provider
  • Excellent customer support
  • Affordable pricing plans
  • Some users report a negative experience with late arrivals to virtual meetings
  • Negative experience with online training

20Four7VA is one of the top-rated VA companies in the industry. This is an international virtual assistant company that assists businesses all over the world. 20Four7VA is a new remote administrative assistants company that has only been in the industry for 7 years. However, they work with large ecommerce sites such as Amazon.

Services Offered

  • Virtual administrative assistants: The virtual employees at 20Four7VA can help you with filing, reports, data presentations, and more.
  • Ecommerce: 20Four7VA assistants can help you build a successful online shop.
  • Marketing: 20Four7VA’s experienced virtual assistants can assist you with an effective marketing strategy that includes branding and advertising.
  • Operations management: 20Four7VA offers an extensive project management solution for your business to ensure all tasks are done correctly and on time.

Plans and Pricing

20Four7VA offers 3 pricing tiers for you to pick from. These plans are based on the type of work you need done such as ecommerce or specialist support. Rates are based on hours of work per week.

Onboarding and Customer Service

Getting onboard with 20Four7VA is effortless. All you have to do is fill out your consultation form so that the company can find you a remote assistant that meets your requirements. You get to interview your own VA allowing you to find an employee that you feel is suitable for your company.

Customer service is quick because there is a live chat option. You can also call and email if you have any questions or need assistance.

At a Glance

  • Offers technical services
  • All VAs are trained professionals in their respective industries
  • Virtual meetings are carried out through Skype
  • Quick customer care services
  • Best virtual assistant for remote website help
  • Affordable pricing plans
  • The interview process is difficult
  • Difficult to change your VA if you need a new one

TaskVirtual is based in India. Since TaskVirtual is new in the virtual assistant service industry they offer competitive prices on their plans while offering high-quality candidates for you to work with.

Services Offered

  • Virtual admin assistance: TaskVirtual is the best virtual assistant organization for admin work such as filing, cold calling, and telemarketing.
  • Web design and development: Get a professional to design and develop a quality website for your business. This includes logo design, landing pages that convert, and banner designs.
  • Research management: If you need research done for marketing or sales, a TaskVirtual assistant can help you reach your target.
  • Content writing: TaskVirtual offers excellent content writing for any industry with integrated SEO.

Plans and Pricing

There are various TaskVirtual pricing plans for you to pick from and the rates are based on the number of projects you need done. Additionally, the company offers discounts for first-time users.

Onboarding and Customer Service

The onboarding process is simple and prompt. Simply send your request for a VA to TaskVirtual and they will respond to you with a suitable candidate for the job. Select your pricing plan and pay the amount due to get started.

TaskVirtual’s customer care department is extremely helpful and quick with responses. You can request assistance through live chat, email, or through a phone call. Furthermore, there’s a FAQ section if you need quick answers to your questions.

At a Glance

  • Professional admin assistants
  • Best task-based virtual assistant organization
  • The staff is highly professional
  • Offers extensive web support
  • Easy to communicate with staff
  • The staff is flexible
  • Work is always sent on time
  • According to some reviews, some VAs aren’t pleasant to work with
  • Pricing plans are expensive

LongerDays is a US-based virtual assistant company that was founded in 2007. The company is one of the largest VA businesses in the United States. This remote assistant company is ideal for small businesses that need web design and for entrepreneurs.

Services Offered

  • Admin support: LongerDays has candidates that can assist you with reports, filing, data capturing, and any admin task that needs attention to detail.
  • WordPress maintenance: If you want to optimize your WordPress site, LongerDays’ VAs are perfect for the job. They have experience with SEO, blog writing, and editing.
  • Social media management: Let the LongerDays team assist you with creating quality social media posts and scheduling them to publish at specific times of the day, week, or month.
  • Travel planning: People who travel a lot may not have the time to book flights and accommodation for their trips. Let the LongerDays team help you with travel bookings.

Plans and Pricing

Select from 6 pricing plans that are formed based on the hours of work you’ll need done per month.

Onboarding and Customer Service

To start using LongerDays’ services, send through your request so that the company knows what candidate you’re looking for. The LongerDays team is quite small so a member will be assigned to you based on your requirements.

Customer service may be slow because they only offer email and phone call support.

At a Glance

  • Detail-oriented
  • Best administrative assistants in the industry
  • Has highly qualified virtual assistants
  • Excellent virtual sales assistant team
  • Excellent communication with staff
  • Affordable pricing plans
  • Well-organized
  • Customer support is slow
  • Changes your VAs without your knowledge

UrbanTimer is an India-based virtual assistant company that was founded in 2016. All virtual assistants are based in the UrbanTimer office in India and are highly trained. Although the company is based in India all candidates are fluent in English.

Services Offered

  • Email management: Some executives have many emails that come through on a daily basis. A virtual assistant will manage them effectively.
  • Content writing: Candidates are able to write quality content for your website and social media platforms.
  • Customer service: The company offers virtual sales assistants that will contact customers on a regular basis to ensure they’re happy with your business.
  • Research tasks: There are VAs that can do extensive market or project research for your company.

Plans and Pricing

The UrbanTimer has 7 payment plans for you to pick from. These prices are based on how many hours of work you need per month.

Onboarding and Customer Service

To start using UrbanTimer’s services simply fill out their online form and you will be assigned a personal virtual assistant. Select your payment plan and then give all your tasks to your VA.

For customer support, there are email, phone number, and Skype channels you can contact them on.

At a Glance

  • Personalized onboarding process
  • Offers industry-specific services
  • You’ll get assigned to a project manager
  • Company has industry-leading virtual assistants
  • Gives you a 60-day money-back guarantee
  • Excellent use of the English language
  • Friendly staff
  • Easy to communicate with your virtual assistant
  • Affordable pricing plans
  • Doesn’t offer a free trial
  • The VAs seem too overworked

TaskBullet is a VA company that was founded in 2013 in the U.S. TaskBullet is suitable for small to medium-sized corporations who want to save on labor costs. They also use a bucket system which means you don’t have to pay monthly bills or contracts.

Services Offered

Customer service: If you are struggling to keep your existing customers happy, then allow a TaskBullet VA to assist you. They’ll conduct regular phone calls and emails to all your customers.
Website management: Allow a TaskBullet web host to maintain your website for you to make sure there aren’t any downtimes on your system.
Social media management: Let a TaskBullet VA create, schedule, and publish posts on all your social media platforms so you can gain more followers.

Plans and Pricing

TaskBullet offers the most affordable rates compared to the other VA businesses on our virtual assistant companies list of reviews. Take your pick of any of the three pricing plans. Rates are based per hour of work done for your business.

Onboarding and Customer Service

The onboarding process is effortless with TaskBullet. Simply send your requirements, and the company will contact you with an available VA suited for your tasks. For customer service, use the live chat or send an email if you need assistance.

At a Glance

  • Gives you backup assistants when your assistant is absent
  • Best for one-time personal projects
  • VAs have 11 years of experience in 30 different industries
  • Provides 24/7 support
  • Highly competitive pricing
  • Excellent online security system
  • Some clients report negative experiences with work being submitted late
  • Difficult to communicate with some VAs

GetFriday is another VA company that’s based in India. It was founded in 2005. The company has over 200 virtual assistants that assist all types of businesses around the world. This VA company is suitable for digital nomads, executives, and entrepreneurs.

Services Offered

  • Virtual personal assistant: Your personal VA can do all sorts of tasks for your business and your personal life such as travel planning, email management, and more.
  • Appointment setting: Get a VA from GetFriday to set all your appointments for clients, partners, and potential business dealers.
  • Website maintenance: GetFriday has highly skilled web hosters to maintain your website for you. They’ll ensure there are no threats or downtimes on your site.

Plans and Pricing

GetFriday works on hourly rates per month. There are 9 affordable plans for you to pick from, and each package gives you a full overview of what you’ll be paying for.

Onboarding and Customer Service

The onboarding process is quick and easy. Simply send your requirements to GetFriday so they can find a suitable candidate for you. Customer support is excellent, fast, and efficient.

At a Glance

  • This is one of the best virtual assistant companies for web design and development
  • VAs are all college-educated
  • Assistants communicate effectively
  • The forum is extremely informative
  • Offers 24/7 customer support
  • The staff is friendly and helpful
  • Sometimes customer support cannot assist you with what you need
  • Onboarding process is difficult

Surplus Hands is another U.S.-based VA company that’s fairly new. The company was founded in 2015 and only employs U.S.-based candidates. This virtual assistant company is best suited for web development companies, bloggers, and influencers.

Services Offered

Web development: A virtual assistant from Surplus Hands can design and develop a professional website according to your requirements.
WordPress maintenance: Surplus Hands has candidates that can write for your WordPress site and optimize your web page with SEO.
Graphic design: Get logos, banners, business cards, and more with a professional graphic designer.

Plans and Pricing

Surplus Hands has affordable pricing plans that are based on hourly rates. There are 4 different plans for you to pick from and you can customize your plan to suit your requirements.

Onboarding and Customer Service

Onboarding can be a bit challenging. You have to search the website for the type of VA you’re looking for and then hire remote staff off the platform. You can also post jobs on the website so people can apply.

Surplus Hands offers 24/7 customer support, and the company also has a forum.

Best Virtual Assistant Companies At A Glance

  • MyTasker: Best VA Company For Small Business
  • WoodBows: Best For Real Estate
  • TimeETC: Best For Personal Tasks
  • 20Four7VA: Best For Virtual Legal Support
  • TaskVirtual: Best For Remote Website Help
  • LongerDays: Best Task-Based VA Organization
  • UrbanTimer: Best For Sales Representatives
  • TaskBullet: Best For Social Media Management
  • GetFriday: Best For One-Time Personal Projects
  • Surplus Hands: Best For Website Development Companies

How to Choose the Best Virtual Assistant Company for Your Business?

Before you can pick the best virtual assistant company for your business you must first consider what services you need, as well as your budget. Take a look at our buyer’s guide where we will discuss important features of a virtual assistant company and why it’s important to factor in these aspects. 

What Are Your Business Needs? 

The most important aspect to consider when selecting a virtual assistant company is to establish what your business needs.

Conduct research on all the virtual assistant websites online to see what each of these companies offer. From there you can make a conscientious decision on which virtual assistant company to pick. 

If you’re a marketing company, consider a VA (virtual assistant) business that offers social media management, advertising, and SEO content. On the other hand, if you’re looking for administrative work for large corporations, then find top virtual executive assistant companies to help you. 

Furthermore, the best virtual assistant agency will provide remote employees that are trained professionals in various industries. Make sure you know exactly what the virtual assistant’s working experience is so you’re guaranteed excellent results.   

The Price of the Platform and How it’s Formed 

A virtual staffing agency will offer you a variety of pricing plans for you to pick from. These pricing plans are typically based on the number of hours per day, week, or month. 

Your virtual assistance provider may charge up to $100 an hour but the rate can depend on the type of work you need done and the assistant’s experience. The rate will also be based on the size of your project.  

Ensure that when you pick your virtual assistant company that you can afford the pricing plan. There are platforms that allow you to hire permanent remote staff. 

Ease of Use of the Interface and Services 

A reputable virtual staffing provider will offer an easy-to-use interface so you can communicate with your remote staff easily. Furthermore, you must be able to track the progress of the remote assistant so you can get an idea of how long they take to complete tasks. 

Select a system where virtual assistant staff can enter their working times, so you can pay them accordingly. 

Task management dashboards are also an important feature because they allow you to assign work to your virtual assistants and mark when jobs are complete. The task manager must have data entry sections and allow you to attach briefs and other important documents. 

Communication must be effortless with your executive assistant services, and reports must be sent regularly so you can keep a record of the data sent between you and the virtual assistant. 

Benefits Of Using A Virtual Assistant Company Rather than Finding A Virtual Assistant Yourself

There are many benefits when using a virtual assistant company to find remote employees to work for your company.

The best virtual assistant companies are able to provide remote staff that are experts in your industry. This way you’ll receive quality work that meets your standards. 

You can find virtual assistant services for full-time dedicated help or for one-time projects. If you want to save on labor costs, full-time assistance will be the ideal option. Select a virtual company for one-time projects if you’re a startup business on a budget. 

Virtual assistant companies know how to recruit quality remote candidates which saves you time on having to do it yourself. You can concentrate on building your business while your outsourcing services look for strong remote candidates to work for you.

Key Takeouts

No matter how big or small your corporation is, you can benefit from the best virtual assistant companies on our list. You’ll save on labor costs, get detail-oriented work, and projects that are submitted on time. So which company will you pick from our virtual assistant reviews list? 

FAQ 

What does a virtual assistant do

A virtual assistant is someone who works for a company remotely. The assistant works outside of the company’s premises and submits completed tasks via a digital device. Any form of communication with your virtual assistant is done through video calling, email, or phone calls. 

Who hires virtual assistants? 

There are many recruitment agencies that hire virtual staff. However, the best virtual assistant companies will find and hire candidates to work for you, too. You can choose the type of services you need and a virtual assistant will be assigned to you. 

What makes an excellent virtual assistant? 

Your virtual assistant should be detail-oriented, punctual, and work well under pressure. An excellent virtual assistant must be an expert in your industry. Some companies even hire virtual staff that can speak different languages so they can assist non-English speakers.