Trustworthy Online Therapy Sites in 2022

[Reviewed & Compared]

Looking for online therapy sites in 2022? Choose the best therapist and get online therapy sessions via chat, phone, or video conferencing.

In this article, you’ll find individual reviews of the best online therapy sites, research methodology, and a buyer’s guide to choosing the best site for you.

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1. Talkspace

Talkspace is among the greatest online therapy sites thanks to its wide variety of services. From psychiatry to insomnia therapy, it’s a solution that offers something for everyone. The plans have a reasonable price, and there are plenty of ways to save money on them. Full Review

  • HIPAA-compliance
  • Refunds available
  • Bundle discounts for new members
VISIT SITE

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Talkspace is among the greatest online therapy sites thanks to its wide variety of services. From psychiatry to insomnia therapy, it’s a solution that offers something for everyone. The plans have a reasonable price, and there are plenty of ways to save money on them. Full Review

Services

★★★★☆ 4/5

Ease of Use

★★★☆☆ 3/5

Customer Care

★★★★★ 5/5

Pricing

★★★☆☆ 3/5

2. Online-Therapy.com

Online-Therapy.com is among the best free online therapy sites. Experienced CBT therapists are available once a day even on a free plan, and provide express replies on more expensive plans. Live sessions take various forms, and the amount of additional resources is enough to make your head spin. Full Review

  • HIPAA-compliance
  • New members discount
  • 14-day money-back guarantee
VISIT SITE

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Online-Therapy.com is among the best free online therapy sites. Experienced CBT therapists are available once a day even on a free plan, and provide express replies on more expensive plans. Live sessions take various forms, and the amount of additional resources is enough to make your head spin. Full Review

Services

★★★☆☆ 3/5

Ease of Use

★★★★☆ 4/5

Customer Care

★★★★☆ 4/5

Pricing

★★★☆☆ 3/5

3. Calmerry

Offering one of the best online therapy sessions for mitigating the COVID-19 mental health toll, Calmerry sets the standards really high. Employing carefully vetted professionals who use various evidence-based therapy methods, this platform will provide you with straightforward help. However, their services are not covered by Medicare and Medicaid, although you could try your luck with private insurers. Full Review

  • Affordable
  • Licensed and thoroughly checked therapists
  • Available for couples and individuals
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Offering one of the best online therapy sessions for mitigating the COVID-19 mental health toll, Calmerry sets the standards really high. Employing carefully vetted professionals who use various evidence-based therapy methods, this platform will provide you with straightforward help. However, their services are not covered by Medicare and Medicaid, although you could try your luck with private insurers. Full Review

Services

★★★★★ 5/5

Ease of Use

★★★★★ 5/5

Customer Care

★★★★☆ 4/5

Pricing

★★★★☆ 4/5

4. BetterHelp

BetterHelp offers a lot of therapy options at a very affordable price. Clients can even attend group sessions, all with thoroughly vetted counselors so they get the best online therapist possible. By being able to choose between unscheduled messaging and scheduled, face-to-face interactions, clients can find what works best for them. Full Review

  • Group sessions
  • Thoroughly vetted therapists
  • Guaranteed and well-defined privacy
VISIT SITE

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BetterHelp offers a lot of therapy options at a very affordable price. Clients can even attend group sessions, all with thoroughly vetted counselors so they get the best online therapist possible. By being able to choose between unscheduled messaging and scheduled, face-to-face interactions, clients can find what works best for them. Full Review

Services

★★★★★ 5/5

Ease of Use

★★★☆☆ 3/5

Customer Care

★★★☆☆ 3/5

Pricing

★★★★☆ 4/5

5. ReGain

ReGain is a great solution for anyone looking for popular online therapy sites for marriage and family. Transparent three-way messaging, multiple modes of communication, the option of choosing your counselor preferences, and getting matched in only a few hours all give great value for a very affordable price. Full Review

  • Transparent couples therapy
  • Get matched within a few hours
  • Choose counselor preferences
VISIT SITE

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ReGain is a great solution for anyone looking for popular online therapy sites for marriage and family. Transparent three-way messaging, multiple modes of communication, the option of choosing your counselor preferences, and getting matched in only a few hours all give great value for a very affordable price. Full Review

Services

★★★☆☆ 3/5

Ease of Use

★★★★☆ 4/5

Customer Care

★★★☆☆ 3/5

Pricing

★★★★☆ 4/5

6. Amwell

Amwell is a great choice for the skeptics who don’t like the idea of a machine matching them with a therapist. Users get to pick one of the telehealth certified professionals themselves. It’s also the right choice for those who prefer to pay by session, rather than committing to a subscription. Full Review

  • World-class video quality app
  • Covered by many insurance providers
  • Therapists have a telehealth certificate
VISIT SITE

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Amwell is a great choice for the skeptics who don’t like the idea of a machine matching them with a therapist. Users get to pick one of the telehealth certified professionals themselves. It’s also the right choice for those who prefer to pay by session, rather than committing to a subscription. Full Review

Services

★★★★☆ 4/5

Ease of Use

★★★★☆ 4/5

Customer Care

★★★☆☆ 3/5

Pricing

★★★★☆ 4/5

7. PrestoExperts

PrestoExperts is one of the most excellent online therapy sites because its options offer the level of convenience perfect for busy people. Creating a profile is easy and anonymous. The free chat and customizable sessions are great for those who can’t commit to a schedule. Full Review

  • Refunds available
  • Discounts often available
  • Sessions can be as long as you want
VISIT SITE

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PrestoExperts is one of the most excellent online therapy sites because its options offer the level of convenience perfect for busy people. Creating a profile is easy and anonymous. The free chat and customizable sessions are great for those who can’t commit to a schedule. Full Review

Services

★★★☆☆ 3/5

Ease of Use

★★★★☆ 4/5

Customer Care

★★★★★ 5/5

Pricing

★★★☆☆ 3/5

8. MDLive

Those on the lookout for the best online therapy in the USA, as well as businesses in need of health plans, can’t go wrong with MDLive. Special features like an AI-powered chatbot, sending prescriptions, and availability for children make it worth the price. Full Review

  • 24/7 access
  • AI-powered chatbot
  • Health plans for businesses
VISIT SITE

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Those on the lookout for the best online therapy in the USA, as well as businesses in need of health plans, can’t go wrong with MDLive. Special features like an AI-powered chatbot, sending prescriptions, and availability for children make it worth the price. Full Review

Services

★★★☆☆ 3/5

Ease of Use

★★★★★ 5/5

Customer Care

★★★★☆ 4/5

Pricing

★★★★☆ 4/5

9. 7 Cups

For many, 7 Cups offers the best online therapy for issues like postpartum depression or anxiety. There are communities, group chats, and group sessions to leverage, while licensed therapists provide extremely affordable services. On top of that, users can have someone listen to them 24/7, free of charge. Full Review

  • Strong community
  • Free listening service
  • Good for postpartum depression
VISIT SITE

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For many, 7 Cups offers the best online therapy for issues like postpartum depression or anxiety. There are communities, group chats, and group sessions to leverage, while licensed therapists provide extremely affordable services. On top of that, users can have someone listen to them 24/7, free of charge. Full Review

Services

★★★★☆ 4/5

Ease of Use

★★★★☆ 4/5

Customer Care

★★★★☆ 4/5

Pricing

★★★☆☆ 3/5

10. iCounseling

With email notifications and secure phone calls, iCounseling is one of the top-rated online therapy sites when it comes to convenience and confidentiality. 24/7 messaging and affordability give it extra points. It’s especially good for Christians looking for online therapy, as Christian-based counseling is an option. Full Review

  • Email notifications
  • High confidentiality level
  • Christian-based counseling
VISIT SITE

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With email notifications and secure phone calls, iCounseling is one of the top-rated online therapy sites when it comes to convenience and confidentiality. 24/7 messaging and affordability give it extra points. It’s especially good for Christians looking for online therapy, as Christian-based counseling is an option. Full Review

Services

★★★☆☆ 3/5

Ease of Use

★★★★☆ 4/5

Customer Care

★★★★☆ 4/5

Pricing

★★★★★ 5/5

11. Teen Counseling

Teen Counseling is among the best e-therapy sites for teens’ mental health. Both parents and teens are invited to communicate with the therapist, and parents are in charge of choosing them. However, the teen’s privacy is kept intact and counseling details are only shared with parents in case of a serious risk. Full Review

  • Protects teens’ privacy
  • Includes both teen and parent
  • The support team checks in occasionally
VISIT SITE

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Teen Counseling is among the best e-therapy sites for teens’ mental health. Both parents and teens are invited to communicate with the therapist, and parents are in charge of choosing them. However, the teen’s privacy is kept intact and counseling details are only shared with parents in case of a serious risk. Full Review

Services

★★★★☆ 4/5

Ease of Use

★★★☆☆ 3/5

Customer Care

★★★★☆ 4/5

Pricing

★★★☆☆ 3/5

How We Created This List – Our Methodology

Here’s how we researched to find the sites offering the best online therapy in 2022:

✓ Types of Services Offered

We went with platforms that offer different kinds of services such as individual, teen, marriage, or even children therapy.

✓ Features

Each of these top online therapy websites has some features such as psychiatry services, health insurance coverage, etc.

✓ Modes of Communication

Each site offers several ways of communication such as 24/7 online therapy chat, live chat, phone, video conferencing, etc.

✓ Choosing a Therapist

Most of these services make matches based on a short questionnaire with an option to switch. Alternatively, some of these sites let you choose the therapist yourself.

✓ Pricing

Our trusted online therapy sites list consists of both affordable and pricey services depending on the features but nevertheless, they are all value for money.

✓ Free Plans and Discounts

On top of affordable prices, we looked for online counseling services that offer free plans or at least discounts.

✓ Reimbursing and Cancellation Policy

Fair refund policies and a simple cancellation process meant a site will make it on our list.

✓ Ease of Use

Finally, we didn’t neglect the importance of a simple signup process, as well as an overall intuitive website/mobile app.

Detailed Reviews

Talkspace
Talkspace
Talkspace

Best for Insomnia

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  • Bundle discounts for new members
  • Same day messaging available
  • HIPAA-compliance
  • Insomnia therapy
  • Refunds under legal circumstances available
  • Covered by insurance
  • Psychiatry services
  • No scheduling within the next 48 hours in case of psychiatry
  • No live sessions with the basic plan, or for teen and couples therapy

Overview

Founded in 2012, this HIPAA-compliant service quickly became one of the highest-rated online therapy sites out there. Talkspace offers individual, teen, couples, therapy for employees, etc. Each therapist is licensed in their client’s state of residence.

Features

Here’s what else makes it amazing:

  • Psychiatry. All sessions are done live, via video, on the Talkspace platform.
  • Covered by insurance. Talkspace works with Premera insurance and offers other ways to save money (out-of-network benefits, Flexible Spending Account/Health Saving Account, discounts, etc.).
  • Insomnia therapy. Talkspace offers an 8-week program created specifically for those who have trouble sleeping.

Ease of Use

After creating an account, if you’re looking for psychiatry sessions, you’ll have a live online therapy chat with a matching agent. You’ll need to give your first name and emergency contact to them.

If you’re looking for therapy, you’ll fill in a short questionnaire, get three potential therapists, and choose the one you like best.

Pricing

Like most popular online therapy sites, Talkspace is subscription-based. If you choose to be billed quarterly/biannually, you’ll be billed less. Monthly billing starts from $260 and covers messaging only. More expensive plans give you one 30-minute live session a month ($316 monthly) or four of them ($396 monthly).

Couples ($396 monthly) and teens therapy ($260 monthly) only include messaging, and insomnia therapy costs $260 a month. With psychiatry, the initial session is $199 with follow-up sessions being $125.

Scheduling and Communication

Once you’re matched with a psychiatrist, you can see their schedule three weeks in advance, but can’t schedule anything within the next 48 hours. With therapy, you can start messaging (text, audio, video) your therapist within 24 hours of getting matched, and do it 24/7. They’ll respond once a workday, and if you’re subscribed to more expensive plans, you can schedule live sessions as well.

Competition Overview

According to its clients, Talkspace offers the best online therapy in the USA. It’s the perfect choice for insomniacs, as well as those who can benefit from both therapy and psychiatry. This service is HIPAA-compliant, covered by insurance, and there are plenty of other ways to save money, including an initial bundle discount on psychiatric services.

Check our detailed Talkspace review: reputation, pros and cons, user reviews.

Online-Therapy.com
Online-Therapy.com
Online-Therapy.com

Best Variety of Resources

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  • 14-day money-back guarantee
  • New members discount
  • HIPAA-compliance
  • Free plan
  • Additional resources
  • Evidence-based
  • Insurance not accepted
  • Not suitable for children

Overview

Founded in 2009, Online-Therapy.com is one of the rare free online therapy sites. Though there are paid plans, the special therapy program is currently free due to coronavirus. Licensed therapists specialize in cognitive behavioral therapy (CBT).

Features

Besides the court-approved anger management program, Online-Therapy.com provides these features:

  • Additional resources. Both free online therapy sessions and paid plans include helpful resources like yoga and meditation videos, journaling, activity plan, and tests.
  • Discounts and refunds. Not only is there a free plan, but new members also get 20% off their subscription for the first month, and a 14-day money-back guarantee.
  • Evidence-based. Online counseling vs traditional counseling studies show online CBT is just as effective as traditional face-to-face therapy.

Ease of Use

To get started with one of the best behavioral online therapy sites, just create an account, fill in a questionnaire, and set up your payment options. Upon subscribing, you’ll get a personal therapist based on your profile, with whom you can schedule the first session right away.

Pricing

While the free plan covers the entire online therapy program, including tests, worksheets, and feedback, for express replies, messaging, and live sessions you need to subscribe to affordable paid plans. They start at $31.96/week (with the discount) and give you all the missing features. The Premium plan ($63.96/week) offers live sessions two times a week, for the best online therapy communication.

Scheduling and Communication

As soon as you subscribe, you’ll immediately get 24/7 access to all videos, the journal, action plan, and tests (depression test, anxiety test, etc.). You can start messaging your therapist right away and schedule your first live session (private chat room, phone, or video). Clients enjoy the amount of interaction with their therapist: they’ll send daily feedback on your worksheets Monday-Friday, and if you’re on a more expensive plan, you’ll get express replies to your messages.

Competition Overview

Plenty of top online therapy sites lists feature Online-Therapy.com. Not only does it offer all these resources for free, but it also allows for instant replies on asynchronous messaging. CBT therapists with various credentials, HIPAA-compliance, discounts, and money-back guarantee make it the right choice for anyone wishing to give online therapy a go.

Calmerry
Calmerry
Calmerry

Best for Pandemic-Struck Times

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  • HIPAA-compliance
  • Licensed and thoroughly checked therapists
  • Available for couples and individuals
  • Affordable
  • Get matched within a few hours
  • No Medicare and Medicaid coverage
  • Therapists can’t prescribe medication
  • A bit impractical if you are not US-based due to the time zone distinction

Overview

Based in Washington, D.C., Calmerry hasn’t been long on the market of the best online therapy communication hubs but has already built quite a reputation. Calmerry excels at individual and couples therapy and at creating personalized care packages for people who need to find a way to cope with the dire consequences of COVID-19. In fact, the company was envisaged by a tech entrepreneur who has decided to battle a pandemic with empathetic therapists offering message and video therapy.

Features

The key features that Calmerry has to offer are the following:

  • Individual matching. You will be matched to a therapist on the app or web platform thanks to the previously filled online survey. You can either chat with a therapist or enjoy a 30-minutes long video call. Usually, they answer in a short period if you share the same time zone.
  • High-quality therapists. Best online therapy sessions are possible only if you have a top-notch therapist. At Calmerry, all therapists are fully licensed, but that’s only the tip of the iceberg regarding the selection. They all have masters’ or doctoral degrees in the broad field of clinical psychology. Thus, they can provide you with a plethora of therapies – from cognitive-behavioral through dialectical behavior therapy to narrative and schema-focused therapy.
  • Simple switching to another therapist. Should you not click with the matched therapist, you can always ask the Calmerry support team to find you another one. They will do their best to help you as fast as they can. Moreover, this service is entirely free of charge.

Ease of Use

What particularly struck me is how the process of signing up is easy breezy. That’s because the Calmerry website offers some of the most excellent online therapy sites options out there. After registering with your email and password and entering a three-digit verification code, you will have to fill in a survey. The questions revolve around socio-demographic factors and mental health info. The therapist is assigned to you based on the answers you provided on the survey, so it’s important to provide honest answers. After completing the survey, you will proceed to the payment section.

Pricing

Truth be told, the exact amount of subscription is available only after registering, i.e., it is not fully disclosed on Calmerry’s website presentation. However, it is stated that the prices start as low as $42, which sounds affordable. Check below the detailed pricing model:

Plan Term Amount
Messaging Weekly $41.99 per week
Messaging + 1 Live Video Session Monthly $51.99 per week
Messaging + 4 Live Video Sessions Monthly $67.49 per week

In all cases, you’re entitled to free cancelation and free therapist switching.

Scheduling and Communication

After choosing between messaging and video sessions, you can start communicating with the assigned counselor. Together you can create a treatment plan with long and short-term goals, and work towards meeting them. You can also consult the helpful tips on how to make the most of such type of therapy.

Competition Overview

Although it is a relatively new company, Calmerry has managed to strengthen its position on the market by offering effective therapy sessions and immediate communication between the patient and the therapist. The only known downside so far is the lack of full subscription transparency.

BetterHelp
BetterHelp
BetterHelp

Best for Group Therapy

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  • Guaranteed and well-defined privacy
  • Thoroughly vetted therapists
  • Group sessions
  • Affordable
  • Intuitive website and app
  • 24/7 access to the dedicated room
  • Not available for people with serious mental conditions
  • Not covered by health insurance

Overview

BetterHelp has been around since 2013, and only licensed, thoroughly vetted counselors get to join. This site offers individual, teen, couples therapy, and even group sessions.

Features

It’s among the greatest online therapy sites due to these features:

  • Thoroughly checked therapists. All potential therapists provide references, complete a case study, and are evaluated in a video interview.
  • Effective. Researchers from the University of California noted that depressive symptoms in BetterHelp’s users tend to decrease.
  • Authorization form. BetterHelp is one of the rare online therapy platforms that allows (and defines) releasing your records to a third party.

Ease of Use

Getting started with BetterHelp is simple. After filling in the questionnaire with basic information (gender, age, and previous mental health counseling), you can create a private account. With no need to provide any personal information, BetterHelp is among the best online therapy services when it comes to anonymity. Verify your email, enter payment details, and you’ll be matched with a therapist in a few hours or days.

Pricing

Though the website states you’ll be paying $60-$80/week (billed monthly) based on your plan, recent reviews claim the price is actually $35-$80/week, so you may end up paying less.

Scheduling and Communication

Once you get a therapist, you can access your dedicated room 24/7 and send as many private messages as you wish. Your therapist will likely respond once every workday. You can schedule as many live chats as you need with no additional costs. Chat options:

  • one-on-one chat
  • over the phone
  • via video conferencing

Competition Overview

With BetterHelp, you can start therapy with licensed and thoroughly vetted professionals for as little as $35 a week, at your own pace. The proven effectiveness of its services, as well as a wide variety of therapy types (individuals, couples, teens), make it a great choice. Given that not many online therapy sites have group features, BetterHelp is perfect for those thriving in group therapy.

Check our detailed BetterHelp review: reputation, types of counseling, pros and cons.

ReGain
ReGain
ReGain

Best for Couples

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  • Choose counselor preferences
  • Get matched within a few hours
  • Transparent couples therapy
  • Affordable
  • Available for couples and individuals
  • Most counselors adjust to your availability
  • In rare cases, getting answer takes more than a day
  • No three-way communication via phone and video

Overview

According to its clients, ReGain offers the best online therapy for couples, and it’s been doing so for the last 4 years. The company’s mission is to help clients improve their relationships, and it offers individual services as well. All sessions are led by a licensed mental health professional.

Features

Here’s what makes ReGain special:

  • Joint account. Relationship counseling is transparent, with both individuals having access to all communication. However, there’s the option of scheduling a private session as well.
  • Counselor preferences. You don’t just get matched to a counselor based on your basic information, but get to choose your counselor’s gender, age, political standing, etc.
  • Matching in a few hours. You don’t need to wait a couple of days until you get to start the best online therapy for your relationship.

Ease of Use

When you get started with ReGain, you first choose to add your partner right away, later on, or not at all. Next, you need to provide answers about the benefits you’re expecting, counselor preferences, and relationship information. Finally, add information about you and your partner (no need to disclose your identities). After a few hours, you’ll be matched with a relationship counselor and can get started with the best online marriage therapy.

Pricing

ReGain charges monthly, and according to the website, the pricing ranges $60-$80/week. However, reviews of the best online therapy state you can even pay as little as $35/week if you commit to a longer subscription. Either way, it’s more affordable than face-to-face therapy.

Scheduling and Communication

You can start messaging your therapist right away in a dedicated room, available 24/7. With asynchronous messaging, your therapist adjusts to your preferred rhythm of communication. To give you the best online therapy sessions, ReGain also provides live sessions, including phone and video conferencing. However, three-way communication can happen only through messaging. The service is available via website and app.

Competition Overview

Though individual therapy is available, ReGain is mostly focused on online couples counseling services. With the option of including your partner right away or later on, transparent communication, and getting to choose your counselor preferences, it’s no wonder we put ReGain on our list of chosen online therapy sites.

Check our detailed ReGain review: reputation, user reviews, pros and cons.

Amwell
Amwell
Amwell

Best Insurance Coverage

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  • Therapists have a telehealth certificate
  • Covered by many insurance providers
  • World-class video quality app
  • Available to children and teens
  • Choose the therapist yourself
  • Occasional billing issues
  • Occasional technical difficulties
  • Session-based pricing

Overview

Amwell is a HIPAA-compliant telehealth company founded in 2006. When it comes to e-therapy, Amwell’s licensed psychologists, therapists, and psychiatrists are all at your disposal. Online counseling for kids and teens is available as well.

Features

Though there’s no instant messaging, certain features give Amwell an advantage over the competition:

  • Telehealth certification. Most teletherapy sites only accept counselors licensed in their area of expertise. However, Amwell is aware of the online therapy vs in person therapy differences and trains its professionals in telehealth as well.
  • Insurance. Amwell is covered by plenty of insurance providers, including Blue Cross Blue Shield plans, Highmark, and UnitedHealthcare.
  • Mobile app. Though plenty of competitors also have mobile apps, Amwell’s is regarded among the best online therapy apps for its crystal-clear video streaming quality.

Ease of Use

Another huge difference between Amwell and most other best online therapy providers is that you get to choose your therapist. After creating an account in just a few minutes, users get a list of therapists with their photos, biographies, areas of expertise, and ratings. They then choose the therapist themselves instead of getting matched.

Pricing

Amwell’s pricing of mental health counseling is session-based and depends on the level of the therapist’s education. You’ll pay $85 for a session with someone with a Master’s degree, while a therapist with a Ph.D. will cost you $99 per session. An initial session with a psychiatrist is $199, with each follow-up costing $95.

Scheduling and Communication

Once you choose the best online therapist, you can schedule a live session, but usually not in the next couple of days. There is no instant messaging, but live sessions are available via video conferencing on Amwell’s app. Some clients report technical difficulties, in which case phone sessions are offered as a replacement.

Competition Overview

Amwell is unlike many of its competitors in a couple of ways. First, its professionals are specifically trained in telehealth. You will pay per session, so there’s no commitment to the service. It’s covered by plenty of insurance providers, and you have the option of choosing your own therapist. Overall, it’s clear that Amwell deserves a spot on our list of the top 10 online therapy sites.

PrestoExperts
PrestoExperts
PrestoExperts

Best for Busy People

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  • Sessions can be as long as you want
  • Discounts often available
  • Refunds available
  • Choose your counselor by yourself
  • No scheduling or subscribing
  • Free chat
  • Pricey for longer sessions
  • Not suitable for children

Overview

PrestoExperts has been around since 1995, allowing thoroughly checked experts to offer their services. One of the categories on the website is “Counseling”, for adults and students.

Features

PrestoExperts offers some of the best online counseling services for several reasons:

  • No commitment. You pay for online counseling per minute, and each online counseling session can be as long as you want it to be.
  • Free chat. When you want to hire a counselor, you get a couple of minutes to chat with them free of charge.
  • Refunds. If you’re not satisfied with the service, you can request a refund.

Ease of Use

To start, create a profile (no name needed), provide your email address, and describe your needs. Then go to the “Counseling” category, choose a sub-category (“Relationships”, “Eating disorders”, etc.), and start browsing the counselors’ profiles. To start chatting with them, click “Contact Live!” If they’re not online, they should reply within 24 hours. If you like them after the free chat, click “Hire!” and start using their online counseling services.

Pricing

When it comes to pricing, there’s no commitment or hidden costs. You’ll see each expert’s rate, and there may even be some discount codes to get you a more affordable price. While some experts have a rate of $2-$3/minute, there are some with rates lower than $1/minute!

Scheduling and Communication

Once you’ve hired an online counselor, you can connect via chat, phone (you need to have a U.S. or a Canadian number), or email. There’s no need to schedule sessions, but you can create a plan with the counselor you choose if you wish to have a set schedule.

Competition Overview

PrestoExperts is among the top-rated online therapy sites despite counseling is just one of the categories. The website is intuitive, and the service is as convenient as they get. There is no scheduling or subscribing, which is perfect for those who are busy and can’t commit to a schedule, and it all starts with a free chat to help you make a choice. It’s also among the really good online therapy sites for therapists since they can choose their own rate.

MDLive
MDLive
MDLive

Best for Children

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  • 24/7 access
  • AI-powered chatbot
  • Health plans for businesses
  • Fit for children
  • Easy to sign up
  • Choose the therapist/psychiatrist yourself
  • No video calls on the app
  • On the expensive side

Overview

MDLive is a telemedicine website founded in 2009, offering 24/7 access to licensed therapists and psychiatrists in the U.S., even to children. The HIPAA-compliant service also provides health plans to self-insured businesses.

Features

Here’s what makes it special:

  • AI-powered chatbot. “Sophie” makes signing up a breeze while acting as a virtual health assistant as well.
  • It resembles real therapy. Even with the best online therapy services, you can get a feeling you’re chatting with a very smart friend. With MDLive, thanks to a specific process, you’ll feel like it’s face-to-face therapy.
  • Choose your therapist. There’s no matching – instead, you can browse therapists’ and psychiatrists’ profiles and choose the one you wish to see.

Ease of Use

Signing up is easy via the website, app, or a toll-free number, and only takes around 15 minutes. After browsing through the therapists’ database and choosing one, wait to see them right away (like you would in a real office), or schedule an appointment. You’ll be asked to fill out your medical history so your psychiatrist/therapist can properly assess you. With a psychiatrist, you can get a prescription sent to your nearest office. If you’re looking for real-life resembling online therapy in 2021, this is it!

Pricing

Pricing is based on sessions. Both psychiatry and online therapy sessions cost $108, with the initial psychiatry session costing $284.

Scheduling and Communication

You can chat with a virtual health assistant and schedule sessions 24/7, but there’s no instant messaging between you and your therapist. The only exception is if you’re hearing-impaired, in which case you can activate that feature. Otherwise, the only telehealth modality here is a scheduled video call (unavailable from the app) or a phone call.

Competition Overview

According to many patients, MDLive is one of the online therapy sites best for health in general, including therapy and psychiatry. If you don’t want to visit a real doctor but want that same feeling, simply make an account, choose your therapist/psychiatrist, then “sit” in the waiting room or schedule a live session. An AI-powered chatbot is there to make the experience a breeze, and it’s even fit for children.

7 Cups
7 Cups
7 Cups

Best for Postpartum Depression

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  • Good for postpartum depression
  • Free listening service
  • Research-backed
  • Strong community
  • Available 24/7
  • Available to teens
  • No anonymity in therapy
  • No live sessions

Overview

This award-winning service is among the few free online therapy sites. It offers users two ways to improve their mental health: by talking to volunteer listeners or hiring a licensed therapist. Talking to a volunteer is completely free. This HIPAA-compliant service is available to adults, teens (ages 13-17), while schools and businesses can implement it at custom quotes.

Features

Here’s what 7 Cups excels at:

  • Forums and chat rooms. The best online therapy for teens often lies in sharing problems with peers. However, this community-based approach is available to those 18+ as well.
  • Group sessions. If you thrive in group therapy, you can join scheduled group sessions.
  • Research-backed. Peer-reviewed publications show that 7 Cups of Tea is efficient with many mental health issues, such as postpartum depression, anxiety, schizophrenia spectrum disorders, etc.

Ease of Use

To sign up, all you need is an email address. Choose a nickname and start using free services. If you wish to talk to a licensed therapist, you’ll need to provide more information (including payment info). A bot will interview you, asking you to provide information about your personal struggles, but also some personal identification information like name and address. Afterward, 7 Cups will match you with a licensed therapist.

Pricing

The company offers affordable online therapy to those who are 18+, at only $150 a month, regardless of how many messages you send to your therapist.

Scheduling and Communication

Once your subscription starts, you can contact a therapist via chat and send as many messages as you need to. They’ll respond once or twice a day, Monday-Friday. When it comes to trained listeners, you can contact them 24/7. They don’t replace therapy, but they can listen to your problems and support you. A mobile app is available as well.

Competition Overview

7 Cups is among the top online therapy websites when it comes to convenience and price. It’s a supportive space where you can speak to trained listeners and join communities anonymously, for free. If you need more help, licensed therapists are available via asynchronous messaging, with teen safety regulations in place and HIPAA compliance there to protect you.

iCounseling
iCounseling
iCounseling

Best for Christians

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  • Email notifications
  • High confidentiality level
  • Christian-based counseling
  • Affordable
  • Available 24/7
  • Intuitive and user-friendly
  • No free trial
  • No insurance coverage

Overview

Founded in 2017, iCounseling has already made a name for itself. Thanks to the highly professional, licensed counselors, as well as the focus on convenience and confidentiality, iCounseling is among the top-rated online therapy sites.

Features

Here are some features that set it apart from the others:

  • Email notifications. You’ll get email notifications every time your online counselor sends you a message as well as email confirmations of your next session.
  • Confidentiality. When you’re having a session via phone, the system will prompt the call without sharing your phone number with the counselor.
  • Christian-based counseling. This option makes it a great choice for Christians looking for the best online therapy in 2021.

Ease of Use

Both the website and the mobile app are very intuitive and user-friendly. To start, you’ll need to fill in a quick questionnaire and provide answers about your age, previous therapy, current mental health, etc. Afterward, you’ll be prompted to create an account, which takes around 30 seconds. You don’t have to share your name. The system will match you with a counselor (usually within 24 hours, or up to a couple of days), and your counseling can begin.

Pricing

Pricing is subscription-based. Depending on the plan you choose, expect to pay $60-$80/week (billed monthly). The subscription gives you unlimited messaging therapy and unlimited live sessions with your counselor.

Scheduling and Communication

If your search for the best online counseling services has brought you to iCounseling, once you’ve subscribed, you can start messaging your online counselor right away. The chat room is available 24/7. If you prefer live sessions, feel free to schedule as many as you need, via chat, phone, or video conferencing.

Competition Overview

iCounseling hasn’t been around for long, but it has already become synonymous with affordability and confidentiality. Live messaging provides convenience, while the option to schedule live sessions and not worry about sharing your phone number gives you peace of mind. This is likely the best online therapy for Christians, as it provides the option to choose Christian-based counseling.

Teen Counseling
Teen Counseling
Teen Counseling

Best for Teens

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  • Protects teens’ privacy
  • The support team checks in occasionally
  • Includes both teen and parent
  • Incredibly affordable
  • No insurance coverage
  • It can be difficult not having insight into your teen’s therapy

Overview

If you’re on the lookout for the best online therapy for teens, look no further. Teen Counseling was founded in 2013 as part of BetterHelp. Its licensed professionals specialize in providing therapy to teens (ages 13-19) and protecting their privacy while keeping parents in the loop at the same time.

Features

Here are some of its best features:

  • Two separate rooms. Both teens and parents are encouraged to communicate with the counselor. However, the teen’s private chat room cannot be accessed by the parent.
  • Understanding special circumstances. In case your teen is likely to hurt themselves or others, the counselor will break the confidentiality vow and alert you immediately.
  • Checking in. The Teen Counseling support team will occasionally contact you to make sure you’re getting the most out of therapy.

Ease of Use

Unlike some other online therapy platforms, Teen Counseling requires the parent to sign up first. After providing certain details about your situation, you’ll be matched with a licensed therapist. When you approve them, you can invite your teen to join the counseling space.

Pricing

According to the Teen Counseling website, pricing ranges from $60-$80/week (billed monthly) and includes messaging, phone, and video sessions. However, some online therapy reviews point out that the lowest price you can pay is actually $45/week. Either way, it’s incredibly affordable and covers both your teen and yourself.

Scheduling and Communication

Once you and your teen have signed up, you can immediately start messaging the chosen online counselor, 24/7. You can also schedule live sessions via chat, phone, or video. The single flat rate covers unlimited messages and unlimited live sessions. Parents love the service and see an improvement in their teens fairly quickly. Teens enjoy the chatting option as it makes the whole process more approachable.

Competition Overview

The main reason why Teen Counseling is one of the popular online therapy sites for teen health is that it provides therapy to both teens and parents. While parents choose the therapist and stay in the loop, teens’ sessions are still completely private. The Teen Counseling team checks in occasionally to give extra support to both parents and teens, and all of this comes at an affordable price.

Types of Online Therapy Services

There are three main ways to categorize online therapy.

By the number of people attending the session

The first category is based on the number of people attending the session:

  • Individual therapy – Most popular online therapy sites provide individual therapy services, meaning all interaction between the client and therapist happens one-on-one.
  • Group therapy – Online group sessions in which multiple clients are in therapy together are much rarer.
  • Couples therapy – Whether you’re dating or married, you and your partner can benefit from finding the best online therapy for your relationship.

By the mode of communication

The second categorization is based on the mode of communication provided:

  • Chat – Writing to your therapist can be available live or in an unscheduled way.
  • Phone – Calling your therapist and having audio therapy is another option.
  • Video conferencing – If you have a stable internet connection and decent hardware, you can opt for having therapy via video.

By the client’s age

Additionally, therapy can be categorized based on the client’s age:

  • Teen therapy – Some of these top 10 online therapy sites offer therapy to teens, but the exact age varies (from 13-17 to 13-19).
  • Children’s therapy – Finally, there are online therapy websites suitable for children.

What Is the Difference Between Online Therapy and Traditional Therapy?

The two main differences between online and traditional therapy lie in the mode of communication and the location of the therapy.

When it comes to modes of communication, in traditional therapy there’s not much choice – every session happens face-to-face, in real-time. With the best online therapy, there are far more choices. You can contact your therapist via chat, call them, or have a video chat with them. Furthermore, messaging doesn’t even have to be going on in real-time.

Online therapy vs. traditional therapy differences don’t end there. Because online therapy happens via the internet, clients and therapists are not bound by the office. Whether they’re abroad or commuting, they can always have their session, provided there is a decent internet connection.

What Are the Benefits of Online Therapy?

There are plenty of benefits of using online therapy sites:

+ Convenience: With online therapy, you don’t have to spend time and money commuting. You can do it from the comfort of your own home, and in a lot of cases, you don’t need to schedule the session and worry about missing it. With online therapy messaging options (and sometimes even with phone and video) you can simply go online and start the therapy right away. Furthermore, with web accessibility options, even those who would find it difficult to go to traditional therapy can easily take advantage of its online counterpart.

+ Anonymity: Most of these best behavioral online therapy sites give you the option of signing up with your nickname only, keeping you completely anonymous.

+ Affordability: In many cases, online therapy is a lot more affordable than its traditional counterpart.

+ Great for anxious clients: Plenty of people would start going to therapy, but due to social anxiety, they decide against meeting the therapist face-to-face. The option to simply message a counselor makes therapy more approachable to them.

+ Available 24/7: E-therapy sites usually allow clients to message therapists 24/7. It means that whenever they need it, clients can share their feelings, and not have to wait for their scheduled session.

Best Online Therapy Sites at a Glance

Key Takeouts

Online therapy has become especially important in 2021. With all of us needing to keep social contacts to a minimum, plenty are looking for therapy that doesn’t require going to an office. What’s more, online therapy offers plenty of ways to customize your therapy process and be as comfortable in it as possible, while also spending less money.

Finally, online therapy is the right choice for anyone who wants to improve their mental health and quality of life. Individuals, teens, couples, or businesses – everyone can benefit from it.

FAQ

Is online therapy legit?

Absolutely! However, there are plenty of online therapy websites out there, and some may not provide licensed counselors, nor protect your privacy and security. That’s why we’ve done thorough research and made sure our list of online therapy sites only covers legit companies.

Is online therapy effective?

Yes, and this claim is research-backed. There are studies showing that legitimate online therapy can be just as effective as face-to-face therapy. For example, one of them has shown that people with depressive symptoms got better after using BetterHelp, while others’ results go in favor of the success of online CBT therapy.

Are there any free therapists online?

You’ll rarely find a free therapist offering a full suite of their services. However, 7 Cups has free, trained listeners, while Online-Therapy.com has a free plan encompassing plenty of resources. Many websites are affordable and offer occasional discounts, so stay on the lookout for those.

Which is better, Talkspace or BetterHelp?

It depends on what your needs are. For many, Talkspace is the best online therapy site as it accepts insurance and offers psychiatric services. Meanwhile, Betterhelp is more affordable and offers limitless live sessions. With Talkspace, they only come with more expensive plans. Both services are great in their own way.

What is the cheapest online therapy?

If you’re looking for the most affordable subscription-based therapy, BetterHelp, Teen Counseling, iCounseling, 7 Cups of Tea, and Online-Therapy.com all offer very affordable plans. Online-Therapy.com even has a free plan and provides discounts, while 7 Cups of Tea allows you to talk to a trained listener 24/7 – for free.

What is online marriage counseling?

Online marriage counseling is a form of couples counseling in which a married couple attends online therapy together. Communication is completely transparent – both parties can see all messages shared with the counselor. Sometimes, however, the therapist will allow individual sessions with spouses for maximum results.

Who offers the best online therapy network?

When it comes to the most tight-knit online therapy community, 7 Cups of Tea takes the cake. With forums, chat rooms, and even group sessions available to all their members – for free! – the company’s created the best online therapy community out there.

What are the highest rated online therapy sites?

The list we’ve compiled consists of the best online therapy sites that offer services at the most affordable prices. You can even see what each of these sites is best for by scrolling up!