Best Free Conference Call Service in 2020 Tested & Reviewed

In a conference call, someone talks to multiple people simultaneously. In 2020, due to the pandemic and businesses moving online, finding the right conference call service has become crucial. In this article, we’ve compiled the best free conference call service list. We provided not only reviews and benefits of using these services, but the explanation of the methodology we used as well.

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Best Free Conference Call Service Comparison

1. Vast Conference

Dial-out feature

Transcription

Operator assisted conference calls

Best for legal businesses

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If you’re looking for the best free or affordable video conference call service for large businesses, Vast Conference with its operator-assisted calls (though they entail separate organizer fees) are a great choice. This enterprise-grade, affordable, cloud-based service offers transcription, toll-free international and local numbers, and a dial-out feature perfect for those working in legal businesses.

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Cost

Features

Integrations

Interface & Setup

Tech Support

2. GoToMeeting

Volume discounts

Collaboration tools

Voice commands

Best for collaboration

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Our list of best free conference call service reviews wouldn’t be complete without GoToMeeting, even if its services are only free for 14 days. Perfect for collaboration thanks to drawing tools and whiteboarding, this service also has voice commands and commuter mode for an even smoother conferencing experience. All of it is available at a very affordable price.

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Cost

Features

Integrations

Interface & Setup

Tech Support

3. BlueJeans

Real-time insights

Incredible audio and video quality

Extra secure

Best Audio & Video Quality

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BlueJeans is the best rated conference call service when it comes to both audio and video quality thanks to Dolby Voice and HD video. On top of that, users get real-time insights about meeting performance, network information, and user-based ROI. Plenty of integrations and an intuitive interface make the service even better.

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Cost

Features

Integrations

Interface & Setup

Tech Support

4. FreeConference.com

Live streaming

SMS reminders

Group call invites

Best for live streaming

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For many local businesses, FreeConference.com is the best free video conference call service. With a free plan, you can have up to 100 participants for unlimited local conference calls. SMS notifications help you not skip meetings, and PINless entry makes signing in easy. Get started without a credit card and without downloading a single app!

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Cost

Features

Integrations

Interface & Setup

Tech Support

5. Zoom

Personal meeting ID

Zoom Phone reports

Multi-share

Best for the banking industry

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Zoom has made it on our list because it offers great free conference call service options. 40-minute meetings for up to 100 participants, as well as unlimited 1-on-1 meetings, are great for those tight on money. Paid plans are affordable and offer more options, such as recording and transcription. You can add extra services (like cloud storage) for better customization.

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Cost

Features

Integrations

Interface & Setup

Tech Support

6. Lifesize

Unlimited guest invites

4K conferencing

4K screen sharing

Best for the entertainment industry

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Our best free conference call service comparison list wouldn’t be complete without Lifesize. This award-winning, cloud-based software+hardware combination was built for 4K conferencing and offers a free plan. It’s easy to navigate, provides plenty of integrations, and is overall great for large businesses, especially in the entertainment industry.

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Cost

Features

Integrations

Interface & Setup

Tech Support

7. FreeConferenceCalling.com

Up to 1,000 participants

Recording and playback

Full transparency

Best for nonprofits

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FreeConferenceCalling.com is great for nonprofits, as well as small businesses and startups. Whoever is looking for the best free conference call service online should check out this service. It’s 100% free, it supports up to 1,000 participants, and has the basic features everyone needs (recording, easy scheduling, etc.) The only downside is the lack of integrations, which, given that it’s 100% free, is understandable.

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Cost

Features

Interface & Setup

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8. Skype

Location sharing

Live subtitles

One-click scheduling on the web

Best for international meetings

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According to many, Skype is the best free conference call service for any international small business. Once you’re in the meeting, you get real-time voice and text translation. For a flat fee, you can make phone calls, and even share your location whenever you need to. If you’re looking to organize small meetings, Skype’s HD voice and video are the right choices.

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Cost

Features

Integrations

Interface & Setup

Tech Support

9. Google Hangouts

Toll-free calls to the U.S. and Canada

Google Voice integration

Chrome extension

Best for small businesses

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Google Hangouts makes scheduling small meetings a breeze, especially with its Google Voice integration. The Chrome extension allows you to position the video where you need it, calls to the U.S. and Canada are toll-free, and sharing anything from photos to maps is simple. If you’re looking for the best free conference call service for a small business, Google Hangouts may be it.

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Cost

Integrations

Features

Interface & Setup

Tech Support

10. RingCentral

Easy to organize

Real-time insights

Targeted reporting

Best for reporting

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RingCentral is the best free conference call service when it comes to reporting. With 30+ prebuilt KPI’s and the option to track adoption over the entire organization, reporting becomes your ally and helps your business progress. That makes RingCentral great for large groups who can benefit from real-time insights and task assignments.

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Integrations

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How we created this list? - Our Methodology

To create a high-quality list of conference call services in 2020, we’ve started by setting high standards. Whether they offer free plans or paid ones with a free trial, the services we chose provide sufficient value for the user. Creating an account and scheduling your first meeting with ease is very important. Needless to say, the audio and video quality have to be at the highest level. Also, having plenty of integrations and add-ons to customize the experience can make all the difference. Here’s everything we paid attention to when looking for the best conference call apps/companies:

  • Features overview

 Both free conference call service providers and paid services we looked at provide plenty of features for simple and successful video conferencing

  • Ease of use

We didn’t include services that are overall great, but that makes it difficult and confusing to create an account and start a meeting. 

  • Quality of the provided service

Online meetings replace face-to-face business gatherings. That’s why we’ve only chosen those that provide the highest quality of audio and video.

  • Pros and cons

The best free conference call scheduling service needs to provide plenty of value, with limitations that boil down to certain add-ons and the number of participants, rather than sacrificed call quality. 

  • Free accounts, affordable subscriptions & add-ons available

Each of these services either offers free features or free trials or is 100% free. Every paid conference call service from our list has affordable plans and useful add-ons.

  • Customer support availability

Now that organizing perfect meetings is especially important, the very best rated conference call service out there should be offering responsive customer support and plenty of useful resources.

At a Glance

  • International coverage
  • Dial-out feature
  • Operator assisted conference calls
  • Transcription
  • Cost-effective
  • Intuitive interface
  • Easy to set up
  • Limited recording for the basic plan
  • Auto Log-Off feature only activates after four hours

 

According to many users, this paid tool offering a 14-day free trial is the best free conference call service in 2020. This is due to some extraordinary features. One of them is operator-assisted conference calls. If you’re organizing a very important meeting or a very large event, arranging everything with a highly experienced lead moderator can be a game-changer. Here are other standout features of this conferencing software:

  • Transcription. Submit your recordings for a triple-checked call transcription and get it in one business day.
  • Free conference call number. Vast Conference provides free international and local numbers from over 60 countries.
  • Dial-out feature. Calling a participant directly from an ongoing call is easy.

To start with these services, create an account on the website. Find “Integrations” on the dashboard to download the app to your computer or mobile. Schedule a meeting, set the date and time, and send out the invites. Integrations with Google Calendar and Microsoft Outlook make that simple. Vast Conference also provides single sign-on options by integrating with Okta and Google SSO.
After the free trial, find the best conference call service plan for your business. Each plan offers add-ons like personalized greetings and custom on-hold music. For $11.99 per user, per month, you can have up to 10 participants and 1GB of free recording. With more expensive plans, you’ll have unlimited cloud storage, more participants, and toll-free dial-in from the U.S. and Canada. The Enterprise plan even gets you a dedicated account manager.
Vast Conference’s responsive support can be reached via phone and a website ticket. The website provides a blog and an FAQ.
Vast Conference is a great service for large businesses, as well as those who can benefit from dial-outs. It’s perfect for lawyers who need to get a judge on the line. This video conferencing service provides transcription, operator-assisted conference meetings, and a free conference call number. Up to 500 participants can join meetings while broadcasting events can support up to 6,000 people.

At a Glance

  • Voice commands
  • Volume discounts
  • Collaboration tools
  • Cost-effective
  • Commuter mode
  • Easy to set up
  • Outlook integration can be affected by the firewall
  • Phone support waiting times are currently longer due to more traffic

 

Many looking for the best free conference call service end up choosing Go To Meeting, and big names like Marketo are no exception. Named a Leader in Gartner’s 2019 Magic Quadrant for Meeting Solutions, this service has plenty of seemingly small features that make conferencing a lot more simple. Here are some of the main features it offers:

  • Voice commands. Starting your team meetings has never been easier – you can simply ask Siri to do it for you.
  • Commuter mode. If you or a participant can’t make it home on time, a distraction-free commuter option is there for maximum productivity.
  • Holding brainstorming sessions. Get that office feeling and start brainstorming with drawing tools and virtual whiteboarding.

Since this is the best free conference call service comparison, you won’t be surprised to hear that GoToMeeting offers a 14-day free trial.
Starting with the service is simple. Go to the website, choose your plan, and customize it. Depending on the plan, you can get different add-ons – toll-free numbers, GoToWebinar Lite, etc. Once you set everything up, you’ll receive an email with all the necessary instructions. You can create meetings either online or by downloading the desktop/mobile app. Simply click on “Schedule Meeting” and choose the time.
Like other top conference call services, GoToMeeting offers standard integrations such as Google Calendar and Microsoft Outlook so you can invite participants easily. It also integrates with services like Slack, HipChat, and Salesforce.
Plans start at €12 per month, per organizer. Users can save at least 14% if they pay for the whole year right away. The most basic plan supports 150 participants, but it doesn’t allow cloud recording, drawing tools, volume discounts, etc. With more expensive plans, users get extra add-ons, a customer success manager, and more participants.
GoToMeeting’s phone support is experiencing a lot of traffic, so we advise you to browse the knowledge base or try out the virtual assistant first.
GoToMeeting is likely the best conference call service for collaboration. It allows up to 3,000 participants, and it makes brainstorming simple. Commuter mode and voice commands are great extras.

At a Glance

  • Extra secure
  • Real-time insights
  • Incredible audio and video quality
  • Cost-effective
  • Plenty of integrations
  • Intuitive interface
  • Occasional screen sharing issues
  • Only 100 participants with the Enterprise plan

 

According to G2 Crowd’s “Enterprise Results Index for Video Conferencing”, BlueJeans was one of, if not the best free conference call service in the winter of 2019. Even Facebook uses it! With a 7-day free trial, you can try out its incredible audio and video quality and productivity tools like note-taking or assignments. The most prominent features of BlueJeans are:

  • Dolby Voice + HD Video. This conferencing tool offers award-winning audio conferencing and video conferencing experience.
  • Real-time insights. Get meeting performance, user-focused ROI, and network information right away.
  • Focus on security. BlueJeans offers a full suite of tools built for identity management.

To start with BlueJeans, create an account, choose a plan, and download the app (desktop or mobile). Once you log in, the meeting controls show up at the top of your screen and disappear when you’re not using them. Go to your “Meetings” page, select “Schedule Meeting” and start customizing.
Besides being the best partially free conference call service when it comes to HD quality, BlueJeans also integrates with plenty of tools built for scheduling and invites (Google Calendar, Microsoft Outlook), collaboration (Slack, Workplace), and meeting intelligence (Alexa).
BlueJeans’ pricing starts at only $9.99 per host monthly (you can save 20% by paying annually). This Standard plan allows up to 50 participants and unlimited online meetings for as long as you want. However, you only get 5 hours of recording. BlueJeans Pro is $13.99 per month, per host, and allows several integrations, as well as 25 hours of recording. The Enterprise plan allows up to 100 participants and has add-ons like Premium Access China and Direct Connect.
BlueJeans’ phone support works round the clock. However, given the amount of traffic currently, you should try email, website ticket, or the blog and video tutorials first.
For many, BlueJeans is the best conference call service for very large groups (especially webinars), as it allows up to 50,000 participants and 150 hosts per event. However, meetings as such only support up to 100 participants. What separates this service from the competition is its amazing audio and video quality, extra focus on security, and real-time insights.

At a Glance

  • Group call invites
  • Live streaming
  • SMS reminders
  • Free plan
  • No apps needed
  • It has a Canadian number
  • The interface is intuitive, but not modern-looking
  • The free plan doesn’t offer toll-free and international numbers

 

If you’re looking for the best toll-free conference call service, FreeConference.com has a thing or two to offer. There are over 15 free dial-in numbers to choose from, and you get a personal dial-in number as well. It doesn’t require you to download an app before you can use it. However, there are apps for both iPhone and Android if you’re looking for the best free app conference call service. Here are the main features of FreeConference.com:

  • SMS notifications. Get SMS reminders to make sure you don’t skip a meeting.
  • Group call invites. Create groups in your address book and send invites in bulk.
  • Live streaming. Stream to YouTube and grow your audience.

It’s easy to get started. Create an account, choose your plan, and start creating meetings. Click on the “Schedule” button, customize your meeting, then select the contacts/email addresses of participants and send out the invites.
This web conferencing software offers integrations with Google Calendar and Microsoft Outlook and allows timezone scheduling. It integrates with Slack as well.
If you’re in search of the best conference call service with toll-free numbers, you should know that FreeConference.com’s free plan doesn’t offer international toll-free numbers. However, the free plan supports up to 100 participants, unlimited conference calls on local numbers, SMS reminders, PINless entry, etc. Paid plans start at $9.99 per month and support more web participants (free plan only supports 5), toll-free and international dial-in numbers, audio recording, YouTube streaming, and much more.
FreeConference.com offers support via email, while paying customers also get phone support. You can also opt for a website ticket, visit the knowledge base, forums, FAQs, blog, etc.
FreeConference.com’s users (such as Databridge) see it as the best free conference call service for small businesses. If your business operates locally, the free plan will likely satisfy your needs. 100 participants, unlimited conference calls, SMS reminders, and no-host PIN make conferencing simple. Paid plans also support up to 100 participants and provide international dial-in numbers, group call invites, and even live streaming.

At a Glance

  • Multi-share
  • Personal meeting ID
  • Zoom Phone reports
  • Free plan
  • No download needed
  • 24/7 support
  • The video display can be awkward
  • Turning on the sound is confusing from a mobile

 

According to TrustRadius, G2 Crowd, and Peer Insights, Zoom is #1 when it comes to customer reviews. Hailed by many as the best free international conference call service, Zoom has truly made a name for itself and is used by the likes of Nasdaq and Western Union. HD video and audio, passcode protection, camera touch-ups, polls, etc. They are just the tip of the iceberg. Here’s what else you get:

  • Multi-share. Multiple participants can share their screens and presentations simultaneously, improving collaboration.
  • Permanent virtual room. With a personal meeting ID, you can access your permanent virtual room at any time.
  • Zoom Phone reports. Administrators can monitor and troubleshoot call quality issues with ease thanks to intuitive dashboards.

Sign up for Zoom and start creating meetings on the web, desktop, or mobile app. You can do so directly or through many integrations. To do it directly, click on “Host a Meeting”, choose what works for you, then invite participants via email, contacts, or by copy-pasting the link.
Whether a company offers what can be called the best free conference call service often depends on the scope of the integrations it offers. With Zoom, there are various integrations and extensions to choose from. Firefox, Chrome, and Safari extensions make access to Zoom easier, while Microsoft 365, Microsoft Outlook, and Gmail integrations make scheduling meetings and sending invites a breeze.
Zoom’s free plan comes with up to 100 participants at 40-minute meetings. To get social media streaming, recording, transcription, and more participants, you’ll need paid plans that start from $149.90 per year, per license. You can add global toll-free and local dial-in for premium countries, as well as cloud storage.
Zoom’s 24/7 extremely responsive support is available via phone, live chat, and online submissions. For more information, find video tutorials, webinars, blogs, FAQs, etc.
With support for up to 1,000 video participants and 49 videos on screen, Zoom is the best free video conference call service for industries like education, government, and banking. With no download needed, up to 100 participants on a free plan, and options like multi-share, it’s a truly complete solution.

At a Glance

  • 4K screen sharing
  • Unlimited guest invites
  • 4K conferencing
  • Free plan
  • Great customer service and technical support
  • Easy to navigate
  • Lacks some customization options
  • Only 10 participants with a free plan

 

By combining hardware and software, this award-winning, cloud-based solution provides unparalleled 4K video quality. No wonder it’s even trusted by NASA! With a 14-day free trial, you can get:

  • 4K screen sharing. Thanks to ultra HD resolution, Lifesize is likely the best free conference call service when it comes to screen share.
  • Unlimited guest invites. Share a link with an unlimited number of people, and they can join with no sign-ups or downloads.
  • Click-to-call team directory. Call your teammates directly without the hold music or waiting for moderators.

Getting started is simple. Create an account, choose your plan (either on the web or a desktop/mobile app). Then click on “Schedule”, set the meeting time, send the invites via email, calendar, or copy-paste it, and you’re done.
The very best conferencing call service needs plenty of integrations. Between Microsoft Teams, Alexa for Business, and various scheduling, chat, and messaging integrations (such as Slack, Skype, Google Calendar, and Google Outlook) you’ll have plenty of ways to create productive meetings.
The free plan allows unlimited meetings for up to 10 participants. Starting at $12.50 per host, per month, paid plans get you more viewers, single sign-on support, real-time insights, recording, and premium support. The Audio-only add-on (the audio teleconference service) gives you access to toll-free domestic dial-in numbers in more than 60 countries.
With a free plan, you can contact Lifesize’s award-winning support by submitting a ticket. Paid plans let you live chat with them or call them via phone, 24/7. If you can’t wait, check out the FAQ, blog, and How-Tos.
Lifesize is the best free app conference call service in industries such as entertainment, where HD video matters a lot. With 4K conferencing and the option of unlimited guest invites, it’s no wonder large businesses can benefit from it. Additional options that make it a great choice are real-time insights, recording, and premium support. However, the free plan is great for small businesses as well, as it provides unlimited meetings for up to 10 participants.

At a Glance

  • Recording and playback
  • Full transparency
  • Up to 1,000 participants
  • 100% free
  • Simple sign-up and scheduling process
  • No integrations
  • Not too many features

 

If you’re looking for the best 100% free conference call service, try FreeConferenceCalling.com. Not only is it completely free, but it has plenty of options both for the host and the attendees. Participants can join via regular phone, cell phone, or popular VoIP. Furthermore, it’s all very well explained on the website so you know what you’re doing as you’re getting into it. Here are some of the features this tool offers:

  • Up to 1,000 participants. Thanks to the reliable fiber-optic phone lines, FreeConferenceCalling.com is often hailed as the best audio teleconference service.
  • Full transparency and call control. Know who’s muted or asking a question, mute and unmute the conference as needed. There’s no option for muting participants, but you can unmute or exclude them from the meeting. After the meeting, get a report on who attended, call length, etc.
  • Recording and playback options. Record every meeting and save it as MP3. Download it, archive it, or publish it, and access it directly from the web.

Even getting started is easy. Sign up for this free service, and you’ll instantly receive all necessary conference call information. Create a meeting by specifying the date and time, complete with the timezone. Provide your participants with the conference (dial-in) number and the conference code, and you’re good to go.
The slight downside of FreeConferenceCalling.com is that it doesn’t offer any integrations. But given that it’s 100% free and offers the best free telephone conference call service for nonprofits, this one flaw could be forgiven.
If you have an issue, FreeConferenceCalling.com’s support team is available via live chat, or you can submit a ticket on the website. There is an informative FAQ as well as How-To videos to help you out.
FreeConferenceCalling.com is the best conference call service for nonprofits, as its services are 100% free. Additionally, the features it provides – up to 1,000 participants, recording and playback, easy and transparent call management, even a Contacts Address Book – are more than enough to start creating successful meetings.

At a Glance

  • One-click scheduling on the web
  • Location sharing
  • Live subtitles
  • 100% free
  • No need to install the app
  • Up to 50 participants only
  • No live, real-people support

 

Many deem Skype to be the best free international conference call service. There’s no need to download the app (though it’s available for both desktop and mobile), participants don’t even need to be signed in, and you can record every meeting. Here are some more features to get you interested in this free conferencing service:

  • Live subtitles. Translate both voice and messages for better communication with participants.
  • Share location. In case you need some of the participants to meet you face-to-face, Skype lets you share your location easily.
  • One-click scheduling. No need to download an app in order to schedule or join a meeting. You can do it all on the web.

Scheduling a free conference call with Skype is easy. On the web, simply go to “Schedule a Meeting”, and you’ll get a link to share. In the app, create a chat with people you’d like to have at a meeting. Find the Schedule call button, set the time and the reminder, and click “Send” to invite the participants.
Skype has a wide variety of integrations and add-ins. Alexa allows you to receive calls without needing a mobile or PC, while Microsoft Teams provides better access to contacts, improving team meetings. Since it was developed by Microsoft, plenty of other Microsoft tools can be integrated (Outlook, Microsoft 365, etc.).
The only way to get help with Skype issues is through the Get Help App in Windows 10, or by contacting a virtual assistant. You can also take advantage of the blog and community on Skype’s website.
Whether you’re looking for the best free audio conference call service, or you need HD video as well, Skype is there to help. With real-time translation, one-click scheduling, recording, and a low, flat rate for mobile calls, it’s the right decision for small businesses that are okay with having up to 50 people at an online meeting.

At a Glance

  • Google Voice integration
  • Chrome extension
  • Toll-free calls to the U.S. and Canada
  • 100% free
  • Simple and intuitive interface
  • Only up to 25 participants
  • Slowly moving to Google Meet

Our search for the best free conference call service kept on bringing us to Google Hangouts. While Google Hangouts isn’t great for large businesses, many see it as the best free conference three-way service or one for organizing smaller meetings in general. This cross-platform messaging service allows sharing photos, videos, and maps, as well as the option to snooze notifications. Here are the main features Google Hangouts users love:

  • Google Voice integration. Make calls, receive and send SMS messages, and access your voicemail via Google Voice.
  • Chrome extension. Instead of having to open the web app, position Google Hangouts anywhere on the screen with a Chrome extension.
  • Mobile calls to the U.S. and Canada. For many, Google Hangouts is the best conference call service with toll-free numbers, as calling mobile phones in the U.S. and Canada is free of charge.

To schedule a meeting, log into your Google account and go to the Google Calendar. Create a new meeting, then click the “Add location or conferencing” field. Type the guests’ email addresses, and send out the invites.
When it comes to integrations, it’s worth mentioning that Google plans to move users from Hangouts to Google Meet and Google Chat. It started by integrating Google Meet into Google Hangouts: when you go to create a new meeting, you’ll be redirected to Meet. Whether Meet will also become one of the top conference call services remains to be seen. To use Google Hangouts as a virtual phone, you also need to download Hangouts Dialer.
If you have an issue with Google Hangouts, you can try finding the answer in the Help Center or Community.
The free conference call service options Google Hangouts offers are enough not just for individuals, but for small businesses as well, as they support up to 25 participants. For now, switching between chat and video is simple, scheduling a meeting is very intuitive, while both audio and video are great. With a Chrome extension and Google Voice, it’s a good choice for startups looking for something simple and free of charge.

At a Glance

  • Targeted reporting
  • Easy to organize
  • Real-time insights
  • Unlimited U.S./Canada calls even with the Basic plan
  • A lot of diverse integrations
  • 99.999% SLA
  • Not the best live phone support
  • No free trial for the Ultimate plan

 

Voted by many as the world’s #1 business communication platform and used by the likes of Columbia University, RingCentral offers the industry’s leading guaranteed uptime – 99.999% SLA. Pinning documents, sharing directly from Google Drive, and editing documents in real-time make collaboration easier. Here are other features that led to many calling it the best conference call service for any business:

  • Real-time insights. Track service quality, adoption, and usage across the entire organization.
  • Targeted reporting. Choose from 30+ pre-built KPI’s and targeted filters and adjust your strategy accordingly.
  • Easy organization. Organize everything by project, search by keyword, filter results, assign tasks, etc.

To get started with this conferencing software, here’s what to do:

  • Sign up and set up an account
  • Set up the phone system
  • Download the app for Windows or Mac (mobile app available) and launch it
  • Click on “Host a Meeting”, enter the necessary information, then copy and paste the event invite.

When it comes to choosing the best conference call apps/companies, a large number of useful integrations is a huge plus. RingCentral integrates with tools like Google, Slack, Salesforce, and Okta.
RingCentral plans start at a monthly $19.99, per user, if you have 2-20 users. The Essentials plan encompasses unlimited calls within the U.S./Canada, business phone or toll-free numbers, document sharing, etc. More expensive plans offer an unlimited number of users (the basic plan only allows 20), up to 200 video conferencing participants, real-time analytics, 24/7 support, and much more. The additional services include additional vanity or international numbers. Every plan (except the Ultimate) offers a 15-day free trial that provides full use of the cloud phone system for up to five users, with 50 minutes of talk time per user.
Live chat, community, and phone support are available. But although RingCentral offers amazing features, users aren’t too satisfied with its live phone support.
RingCentral is perhaps the best conference call service for relatively large groups if you’re looking for a great reporting tool that pays attention to security. This service offers real-time insights and great organization for up to 200 participants.

Buyer’s Guide - How to Choose a Conference Call Service?

If you’re wondering “What is the best free conference call service?”, the answer largely depends on your business needs. How much audio/video quality is enough for you? Do you need mobile app availability or plenty of add-ons and integrations? All of these things play a role in your choice of the perfect conferencing service. Here is everything you need to pay attention to in order to make the right choice:

  • Free features. Do you need a lot of participants on calls? Is it important for you to have better call control? Depending on what matters to you the most, it’s best you choose a conferencing service that provides those features for free. However, make sure the limitations don’t outweigh the free features. 
  • Quality of the conference call. Many are looking for the best free conference call service with HD quality, but how important is that to you? Depending on whether you need a decent, reliable service, 4K video, or just a high-quality audio teleconference service, you’ll choose different providers.
  • Ease of use of the service. Even if the service you chose offers great free features and high audio/video quality, it’s just as important that it’s easy to install, use, and navigate.
  • Mobile app availability. If you’re often on the move, or simply prefer using your mobile phone for business, you need a conference call service with a mobile version.
  • Integrations. Do you use certain tools – Slack, Salesforce, Alexa – already? If you do, it makes sense to find a service that easily integrates with them. 
  • Paid options and add-ons availability. If you’re starting free but planning to upgrade eventually, choose a service with paid plans that fit and plenty of add-ons you can use later on.
  • Local and international numbers. Getting the best free conference call service lines matters. If you do your business locally, you don’t have the need for toll-free international dial-in numbers. But if your business is global, finding a service that provides them is crucial.
  • Customer service. Experiencing some issues is a normal part of using any service, which is what makes helpful, responsive customer support a very important part of choosing the right conference call service.

Best Free Conference Call Service At A Glance

Vast Conference – Best for legal businesses

GoToMeeting – Best for collaboration

BlueJeans – Best audio and video quality

FreeConference.com – Best for live streaming

Zoom – Best for the banking industry

Lifesize – Best for the entertainment industry

FreeConferenceCalling.com – Best for nonprofits

Skype – Best for international meetings

Google Hangouts – Best for small businesses

RingCentral – Best for reporting

Benefits Of Conference Call Services

In 2020, many businesses have largely moved all communication online due to the COVID-19 pandemic. A conference call service that provides you with everything you need (for free or at an affordable price) will make a huge difference for your business. It will save you a lot more money if you compare it with the option of calling your clients or employees by phone. If they’re in different timezones, it’s definitely a good idea to use a service that helps you schedule meetings accordingly. Not only that but doing a conference via a simple telephone call will make you seem highly unprofessional. Choosing the best audio teleconference service beats phone calls any day.

And what do you do when it comes to project meetings? Without the option of an HD, reliable video, paired with productivity tools (whether it be integrations with Slack or whiteboarding/drawing tools features) you’ll hardly hold a successful brainstorming session. In case you need to take notes, assign tasks, track it all, and even record the meeting – what then? If all these actions are separated from one another, it becomes way too complicated. 

Let’s face it: conference call services are incredibly important in 2020, as they let you schedule high-quality audio/video meetings, provide a plethora of productivity tools, improve organization, have plenty of reporting options, etc. And on top of all that, they take your business to the next level by making you look professional.

Key Takeouts

If you’ve been prevented from using conference call services by questions such as, “Is a free conference call legit?” or “Is a free conference call secure?”, we hope this review has put your mind at ease. Every business, no matter how big or small, local or international, can benefit from using conference call services. That’s because every business depends on clear communication during internal and client meetings. Plenty of conference call services offer toll free dial-in local and international numbers that help businesses save plenty of money while allowing them to communicate with ease. With clear audio and video, you won’t have to worry about anyone getting confused or getting the message wrong. 

Plenty of features exist to boost productivity and make post-meeting note sharing easier. Different integrations make the process of scheduling and holding meetings a breeze, while add-ons provide additional customization that better fits businesses’ needs. And the great thing is, each of the services from our “Best free conference call service” list either has free plans, free trials or is 100% free.